Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Lexus Stevens Creek
San Jose, CA
1,151 Reviews
Do you like the usual car dealership experience? Neither do we. We're the largest luxury car dealership in Northern California because we do things differently. Yes we have the largest inventory, and yes we offer great values, but what we really do is try to be special. Search our inventory online and research about the wonder that is Lexus, then see us for a spirited test drive. If you like owning the #1 luxury vehicle in America that has earned the highest JD Power quality ratings for years, then you'll also like that we support our Guests with the most Lexus Loaner Vehicles in Northern California. Enjoy what you drive!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,151 reviews
April 10, 2022
Great dealership and great team. Very helpful in ordering my car and getting it just the way I wanted. Very helpful in ordering my car and getting it just the way I wanted. More
by Jimbo GX
March 20, 2022
Chau and Robert went above and beyond for me to be a new Lexus NX 300h owner. I got a lower APR rate because I believed!!! Thank you so very much Robert for working your magic. Million thank yous Chau for Lexus NX 300h owner. I got a lower APR rate because I believed!!! Thank you so very much Robert for working your magic. Million thank yous Chau for being there from the beginning until I drove off in my new car. What are u all waiting for, head on down to meet the Gems at this exceptional Lexus car dealership. You won't regret it. More
by Laughinbug
March 17, 2022
I did have a great experience during my purchase of Lexus RX 350. The salesman Bill Billamay giving me the best service. RX 350. The salesman Bill Billamay giving me the best service. More
by trantransj83
Employees Worked With
March 14, 2022
Great price and experience. Our salesperson, Dottie, was very patient and professional. Highly recommend this dealership. Our salesperson, Dottie, was very patient and professional. Highly recommend this dealership. More
by hthuynh715
March 07, 2022
Staff are accomodating. MY agent Chau is the best , He made us aware of things we need to know about the car . It was a hassle free car buying . MY agent Chau is the best , He made us aware of things we need to know about the car . It was a hassle free car buying . More
by Bh
Employees Worked With
March 02, 2022
Trusted, solid, genuine,focused, professional, product knowledge, family, caring, respectful, follow through, hand holding, expedite service, food and water access, kind, personable, first name basis, kno knowledge, family, caring, respectful, follow through, hand holding, expedite service, food and water access, kind, personable, first name basis, knowledgeable about service agreement, service center, penske, and communication More
by Brewst502
Employees Worked With
Other Employees :
Carlos Munoz, Joseph Minster
March 01, 2022
Took less than an hour to complete all the paperwork and thorough explanations of different package options. Effective and friendly services. thorough explanations of different package options. Effective and friendly services. More
by Helen
Employees Worked With
