Lexus Stevens Creek

Very knowledgeable, very professional, good communication about the service to get performed, ready to answer questions, easy to make appointments, and they washed my car before returning it to me!! about the service to get performed, ready to answer questions, easy to make appointments, and they washed my car before returning it to me!! More

Jay explained to me everything about my Lexus He set up the Lexus app on my phone.He’a very helpful and polite the Lexus app on my phone.He’a very helpful and polite More

I had a fantastic experience at Lexus Stevens Creek. Andy Nguyen provided exceptional service, making the entire process smooth and transparent. Jennifer Flora, the sales manager, was incredibly helpful Andy Nguyen provided exceptional service, making the entire process smooth and transparent. Jennifer Flora, the sales manager, was incredibly helpful and ensured everything was handled professionally. The finance manager also did a great job, taking the time to explain every detail clearly. Highly recommend this team if you’re looking for a stress-free car buying experience. More

I had an excellent experience with the dealership. Carlos, my advisor, was very quick to provide me with a quote for the part I needed and was able to get me scheduled for the installation as soon as Carlos, my advisor, was very quick to provide me with a quote for the part I needed and was able to get me scheduled for the installation as soon as possible. As always, their customer service was exceptional and truly went above and beyond. I really appreciate the professionalism, efficiency, and great service! More

Great all around services from check in to check out. . Everything was smooth and efficient. Kunal was great. . Everything was smooth and efficient. Kunal was great. More

I recently had my 2018 Lexus GS 350 F SPORT serviced at Lexus of Stevens Creek, and I want to give special recognition to my service advisor, Jaimie, for providing such an outstanding customer service expe Lexus of Stevens Creek, and I want to give special recognition to my service advisor, Jaimie, for providing such an outstanding customer service experience! Jaimie was absolutely wonderful throughout the entire process. She was incredibly understanding, accommodating, and professional, making the entire service experience as smooth and stress-free as possible. Her patience, kindness, and genuine willingness to work with me made a lasting impression. What I appreciate most about Jaimie is that she truly understands the importance of taking care of her customers. She consistently goes above and beyond to make sure I feel valued, informed, and confident in the service my vehicle receives. That level of personalized attention is exactly what keeps me coming back to Lexus of Stevens Creek. As for my vehicle, I couldn’t be happier with how it feels after the service! The brakes feel fantastic, and my GS 350 drives beautifully. Although the repairs were a significant investment, the quality of the work and the way my vehicle feels afterward make it well worth it. Jaimie is a tremendous asset to Lexus of Stevens Creek, and I sincerely hope she receives the recognition she deserves for her exceptional customer service. It’s people like her who make the Lexus ownership experience truly special. Thank you, Jaimie, for always taking such great care of me and my Lexus! I genuinely appreciate everything you do, and I look forward to working with you again! More

Excellent customer service provided by staff members. Alfonso & David take great care of their customers. Alfonso & David take great care of their customers. More

I dropped off my car at noon without appointment and the car was ready at 4 pm. Really appreciate their services car was ready at 4 pm. Really appreciate their services More

Fantastic and impressive service with the utmost pleasant and supporting staffs. Definitely appreciated their professionalism and supporting staffs. Definitely appreciated their professionalism More

We have always had great service at Lexus of Stevens Creek but during our recent visit we received an extra effort from Justin Munoz. He was very attentive to our needs and when we asked for help with Creek but during our recent visit we received an extra effort from Justin Munoz. He was very attentive to our needs and when we asked for help with programming our car he did not hesitate to help. Even though Chris /IT person/ was off Justin took the program our system. Outstanding service! Thanks, Steve More