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Lexus Stevens Creek

San Jose, CA

Overview
Employees
Reviews
Vehicles
4.9
1,233 Reviews
Do you like the usual car dealership experience? Neither do we. We're the largest luxury car dealership in Northern California because we do things differently. Yes we have the largest inventory, and yes we offer great values, but what we really do is try to be special. Search our inventory online and research about the wonder that is Lexus, then see us for a spirited test drive. If you like owning the #1 luxury vehicle in America that has earned the highest JD Power quality ratings for years, then you'll also like that we support our Guests with the most Lexus Loaner Vehicles in Northern California. Enjoy what you drive!
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3333 Stevens Creek Blvd

San Jose, CA

95117

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Showing 1,233 reviews

September 15, 2024

Great service easy and very convenient. All staffs take good care of it. I’m very happy with the service. More

by nickky
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tommy Luong
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 16, 2024 -

Lexus Stevens Creek responded

Thank you for the shout out on DealerRater and please hurry back - Team Lexus of Stevens Creek

September 15, 2024

Reliable, dependable, professional and excellent service with a smile. Service adviser Angel explained things clearly and delivered the service as promised on time and explained the maintenance work done an More

by sfhsu1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angel Dynes
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 16, 2024 -

Lexus Stevens Creek responded

Thank you for your wonderful feedback! We’re delighted to hear that Angel provided you with reliable, dependable, and professional service, all with a smile. It’s great to know that she communicated clearly about the maintenance work and future recommendations. We’re proud to have her as a valuable member of our Lexus of Stevens Creek. Your kind words and detailed review are greatly appreciated. If you have any further needs or questions, please don’t hesitate to reach out. Thank you for choosing us!

September 15, 2024

High quality and fast service received. Service manager was friendly and helpful. Will come again. More

by rlui99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samson Du
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 16, 2024 -

Lexus Stevens Creek responded

Thank you for your feedback! We’re pleased to hear that you received high-quality and fast service from our team. It’s great to know that Tommy was friendly and helpful as you only deserve the best service in town. Hurry back - Team LSC

September 14, 2024

The people at the Lexus are nothing but very anxious to help you knowledgeable and quick check in and check out was so easy and my vehicle was taken care of. I would always consider going to the Lexus serv More

by OhDonnaG333
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kunal Pabla
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 16, 2024 -

Lexus Stevens Creek responded

Thank you for your feedback! We’re pleased to hear that our Lexus service team was able to assist you effectively and that you found the check-in and check-out process to be smooth and efficient. It’s great to know that you felt well taken care of and that our team's knowledge and promptness made a positive impression. We look forward to continuing to provide you with excellent service and appreciate your consideration of our service department for your future needs. Team LSC

September 01, 2024

Was impressed with the entire process of buying a car. Mr Zhang was very helpful and gave me the best car buying experience. More

by Djretrographics
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steven Zhang
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Sep 05, 2024 -

Lexus Stevens Creek responded

Thank you for taking the time to share your feedback! We’re thrilled to hear that you were impressed with the entire car-buying process. Enjoy what you drive - Team Lexus of Stevens Creek

September 01, 2024

Both Bill and Robert were great. Thank you. So helpful from the beginning, very friendly. More

by debsmaroo
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bill Billamay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Riley
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Sep 05, 2024 -

Lexus Stevens Creek responded

We're delighted to hear that Bill and Robert provided you with exceptional service. They are both dedicated to making every customer's experience as positive as possible, and your kind words mean a lot to them. Team LSC

September 01, 2024

Steven Zhang was extremely helpful, providing excellent customer service and demonstrating strong sales performance. When he found a nail in the tire of the car we wanted, he immediately offered to deliver More

by Jungok Becker
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steven Zhang
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Sep 05, 2024 -

Lexus Stevens Creek responded

It's fantastic to know that Steven’s dedication and exceptional customer service made such a difference. His proactive approach, from addressing the issue with the tire to keeping you informed every step of the way, truly exemplifies the level of service we aim to provide. We greatly appreciate your recommendation and are delighted that Steven was able to deliver such a high standard of care. If you need anything else or have further questions, please don’t hesitate to reach out. Lexus of Stevens Creek

August 19, 2024

Very professional. No pushing. Sales person was friendly and new about the car technical specifications. More

by Mohsen
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Louis Nguyen
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Sep 09, 2024 -

Lexus Stevens Creek responded

Thank you for your business and please enjoy what you drive

August 18, 2024

I had an outstanding experience at Stevenscreek lexus dealership. The staff was incredibly knowledgeable and make the car-buyer process seamless from start to finish. Daniel took the time to understan More

by ltm63
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chau Lam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel
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August 14, 2024

Very patient service, thank you very much! Let me drive my car safely！thank you very much More

by shifang170102
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gary Luu
5.0
This rating includes all reviews, with more weight given to recent reviews.
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