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Lexus Stevens Creek

San Jose, CA

Overview
Employees
Reviews
Vehicles
4.9
1,214 Reviews
Do you like the usual car dealership experience? Neither do we. We're the largest luxury car dealership in Northern California because we do things differently. Yes we have the largest inventory, and yes we offer great values, but what we really do is try to be special. Search our inventory online and research about the wonder that is Lexus, then see us for a spirited test drive. If you like owning the #1 luxury vehicle in America that has earned the highest JD Power quality ratings for years, then you'll also like that we support our Guests with the most Lexus Loaner Vehicles in Northern California. Enjoy what you drive!
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3333 Stevens Creek Blvd

San Jose, CA

95117

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Showing 1,214 reviews

October 28, 2024

Great service by salesperson Dottie Barbera and office support around her. I would recommend her to others. More

by Zora.ljoljic
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Dottie Barbera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Nagy
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 28, 2024 -

Lexus Stevens Creek responded

Thank you for your positive review! We're delighted to hear that you had a great experience with Dottie Barbera and our office support team. Your recommendation means a lot to us! Team LSC

October 26, 2024

Gerardo was great. He greatly professionally and kept me updated until I picked up my vehicle. More

by albousett
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gerardo Portillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 28, 2024 -

Lexus Stevens Creek responded

Thank you for taking the time to share your experience! We’re glad to hear that Gerardo provided you with great service and kept you updated throughout the process of picking up your vehicle. Lexus of Stevens Creek Svc Dept.

October 25, 2024

Excellent service. Pretty friendly staff. A loaner car provides an amazing experience to choose a wide array of choices to try different models. Thank you! More

by Tess
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angel Dynes
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 25, 2024 -

Lexus Stevens Creek responded

Thank you so much for your wonderful feedback! We’re delighted to hear that you had an excellent experience with our friendly staff and enjoyed the loaner car option. It’s great to know that it helped you explore different models. Your satisfaction is our top priority, and we truly appreciate your kind words! Lexus of Stevens Creek Svc Dept.

October 25, 2024

The service is great. it starts from you come in till you get your car back. More

by nofalzee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marcos
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Oct 25, 2024 -

Lexus Stevens Creek responded

Thank you for your wonderful review! We’re glad to hear that you enjoyed our service from the moment you walked in until you got your car back. Your satisfaction is our priority, and we truly appreciate your kind words. Team LSC

October 23, 2024

Great service. Easy to work with. Contact less technology works we’ll recommend it to all More

by Moorevj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Nagy
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 23, 2024 -

Lexus Stevens Creek responded

Thank you for sharing your positive experience! We're glad to hear that you found our service great and easy to navigate. It's fantastic that you had a smooth experience with our contactless technology. Lexus of Stevens Creek Svc Dept.

October 21, 2024

Very excellent customer service and friendly staff. l will definitely recommend to other Lexus owners. More

by ayanmica
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angel Dynes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 21, 2024 -

Lexus Stevens Creek responded

Thank you so much for your kind words! We’re delighted to hear that you experienced excellent customer service and found our staff friendly. Your recommendation to other Lexus owners means a lot to us! Make it a great day!

October 20, 2024

Excellent service attitude( Dorothy Barbara), high class and polite and friendly atmosphere, and clean, enjoyable emviroment. More

by jameschu1188
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dottie Barbera
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 21, 2024 -

Lexus Stevens Creek responded

Thank you for your wonderful feedback! We're thrilled to hear that Dorothy and our team provided you with excellent service in a friendly and clean environment. Creating a welcoming atmosphere for our customers is a top priority, and it’s rewarding to know we succeeded during your visit. Lexus of Stevens Creek

October 18, 2024

Service consultant, Ramsin Pourgevargis, was very helpful and knowledgeable. Scheduling the appointment was easy, and the car service provided was completed promptly. More

by Socorromgonzalez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ramsin Pourgevargis
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 18, 2024 -

Lexus Stevens Creek responded

Thank you so much for taking the time to share your positive experience on DealerRater! We’re thrilled to hear that Ramsin provided you with helpful and knowledgeable service. It’s great to know that scheduling your appointment was easy and that your car service was completed promptly. Make it a great day - Team LSC

October 18, 2024

Samson Du was outstanding! He was courteous, knowledgeable, helpful, and informative, answering all questions and filling me in on exactly what was going to happen. He actuall More

by Christie Sullivan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samson Du
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 18, 2024 -

Lexus Stevens Creek responded

Thank you for your wonderful review! We’re so glad to hear that Samson Du provided you with such outstanding service. It’s fantastic that he made you feel like an important guest while addressing all your questions and keeping you informed. We truly appreciate your kind words, and we’re proud to have Samson on our team. Your satisfaction means a lot to us, and we look forward to welcoming you back to Lexus soon!

October 17, 2024

We had visit 4 or 5 car dealerships before Stevens Creek Lexus. The others were “pushy” and more interested in selling rather than helping us as a buyer. Everyone we dealt with at Stevens Creek was respec More

by Charles S
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andy Huang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Zhang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Riley
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Oct 17, 2024 -

Lexus Stevens Creek responded

We appreciate your feedback on DealerRater! It’s wonderful to hear that your experience at Stevens Creek Lexus was so positive. Our team is committed to creating a respectful and helpful environment, and it’s great to know that our sales and finance staff met your expectations. We're glad you found the Costco CarBuyer program beneficial. Your recommendation means a lot to us, and we look forward to serving you again! Lexus of Stevens Creek

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