Lexus Stevens Creek

The lease of my Lexus 350 was painless, fast and peaceful. Herman's attitude was very was very professional and courteous. Herman's listening skill and level of heartfelt attention is superb. I wil peaceful. Herman's attitude was very was very professional and courteous. Herman's listening skill and level of heartfelt attention is superb. I will refer my relatives and friends to him for new cars to lease or purchase. More

My husband and I were contacted by Herman to see if we would be interested in turning in our leased RX350 early since it was getting ready to go over it's allotted miles before the end of our lease. Once would be interested in turning in our leased RX350 early since it was getting ready to go over it's allotted miles before the end of our lease. Once we decided it would be a good idea to see what he could do for us things progressed really quickly and I am happy to say that I am now driving another RX, but this time we got the RX450h. Herman was great to work with and very knowledgable too. We definitely wanted to lease a hybrid this time around, so test drove the CT, ES and the RX. I really liked the CT, but my husband being tall wasn't as comfortable in the CT and we loved our last RX so decided to go for that again. Herman was very patient while I went back and forth between the CT and RX, he never rushed me and once the decision was made he made sure that the paperwork was pretty painless. Herman also really knows the ins and outs of all the Lexus vehicles and will spend as much time as you need to go over all the features at your pace. I would highly recommend Herman to anyone that wants a knowledgable person to work with with, no pressure and lots of patience, he goal is to make you happy and for you to get the car you want! More

I just purchased by third Lexus from Joe Hart. He makes the whole process easy and hassle-free. I call him, explain what I am looking for and indicate my timing. He gets the SUV/car, gives me a good pric the whole process easy and hassle-free. I call him, explain what I am looking for and indicate my timing. He gets the SUV/car, gives me a good price and then coordinates the pick-up so I am in and out of the dealer in a half hour. Joe is a good guy who does what he says. I will go to him when it is time for the next Lexus. More

I bought CT200h from Lexus Stevens Creek. The service was great and entire process from beginning to end was smooth. The sale was query through Costco website at Costco price. I was very happy with the price great and entire process from beginning to end was smooth. The sale was query through Costco website at Costco price. I was very happy with the price quoted and bought with our any hesitation. I recommend Herman Samaniego and he is wonderful sales person to work with. More

I had a positive experience when I test drove the car and when I dealt with the paper work. Both Edward Hsieh and Ryan Schrentz were firendly and knowledgable. It was a positive and smooth experience. when I dealt with the paper work. Both Edward Hsieh and Ryan Schrentz were firendly and knowledgable. It was a positive and smooth experience. More

When I first visited the Steven Creek showroom, I was greeted by Ryan Hafich. He was very friendly and helpful; however, when I went through Cosco to make my purchase, I was directed to Joe Hart. Joe wa greeted by Ryan Hafich. He was very friendly and helpful; however, when I went through Cosco to make my purchase, I was directed to Joe Hart. Joe was the salesman I worked with when I purchased my last car nine years ago. He was pleasant to work with and even let me "wheel and deal" on the final price. I love the car! More

This is my first time purchasing a car by myself without my family with me and I am glad Joe is my sales person. Joe is assigned as my fleet manager via Costco auto program and he emails a quote to me almo my family with me and I am glad Joe is my sales person. Joe is assigned as my fleet manager via Costco auto program and he emails a quote to me almost immediately during the business day. Joe is responsive in answering emails. He is fun to work with and this is also the first time I actually had a pleasant experience in purchasing a car. I would highly recommend Joe to all my friends and families. In fact, one of my friends bought her Lexus from Joe ten years ago and she still remembers having pleasant experience with Joe. More

Little did I know that when I entered Lexus of Stevens Creek that I would be in for the most pleasant buying experience my husband and I have ever had! It started when I spoke with Roxanne and she showe Creek that I would be in for the most pleasant buying experience my husband and I have ever had! It started when I spoke with Roxanne and she showed me around and made sure all my initial questions were answered. She then recommended Ryan Shrantz and soon I was in contact with him. First, I must say how professional, competent and genuine Ryan is. He is very knowledgeable and we at no time ever felt pressured from him. Ryan always made himself available for any questions and continues to keep in contact. I can highly recommend this dealership and Ryan. Every aspect we have experienced so far, from the sale to the service has been phenomenal! I also would like to mention that John Manasseh, who also assisted in our sale was always available and knowledgeable as well. We purchased the RX350 and we absolutely love it! Another big THANK YOU Ryan!! More

Eddie is a nice sales person. I called in for questions and negotiation before I came due to long commute. Eddie spent a lot of time to answer my questions and concern patiently. Also, Ed tried all the eff and negotiation before I came due to long commute. Eddie spent a lot of time to answer my questions and concern patiently. Also, Ed tried all the efforts to work out the a good deal for me! I believe Eddie will always do his best to satisfy his clients! More

My wife and I had been looking for a used Ford Flex for quite a while. One day, searching the internet, my wife found the one we wanted and the advertized price was perfect for us. We called Lexus of Ste quite a while. One day, searching the internet, my wife found the one we wanted and the advertized price was perfect for us. We called Lexus of Stevens Creek and Joseph answered the phone. He was friendly and invited us to come down to have a look. We brought our 2 year old son with us and met Joseph at the dealership. Joseph was warm and friendly and was not at all pushy in any way. We loaded in our car seat and the four of us went for a test ride. Joseph answered all our questions and we made the purchase as soon as we got back to the dealership. He made sure our tank was topped off and that the detailers had cleaned every last inch of our car before we left the lot. He went out of his way to see that we were 100% satisfied with our new vehicle. This is the first time I have ever purchased a used car from a dealership and also the first time that I can safely say that I will definitely come back again to have Joseph help us buy another vehicle; Ford or Lexus or whatever. More