Lexus Stevens Creek

In general I'm not a big fan of the typical used car salesman or the typical used car buying experience. That being said , I had the pleasure of buying a used car from Vincent Nguyen with Stevens Creek salesman or the typical used car buying experience. That being said , I had the pleasure of buying a used car from Vincent Nguyen with Stevens Creek Lexus today. I was able to negotiate a fair price via email prior to test drive. He was able to accommodate my hectic schedule. He was most professional, while serving my needs in a friendly and sincere manner. I will refer my friends his way In the future, and touch base with him when I make my next purchase. Vincent promptly addressed an error in advertised features and had the website corrected prior to my visit.he and the rest of the team did not badger me instead we moved through the sale efficiently while making sure to cover all the bases, and still have a real conversation about mutual interests and current events. Ask for him if you ever find yourself at Lexus of Stevens Creek. More

Members of my family and I have all worked with Dottie Barbera on many occasions over the years. We keep coming back to her because she is wonderful to work with and knows what she is doing. She has so mu Barbera on many occasions over the years. We keep coming back to her because she is wonderful to work with and knows what she is doing. She has so much experience and you can tell by the way she conducts the transaction. The best part about working with her is she if efficient, knowledeable and I feel well taking care of with her. When you work with Dottie expect to have a pleasant, and even FUN experience while knocking out the necessary paperwork for the deal. And once when I worked with her, I needed to speed up the process because I had another appointment elsewhere. Let me just say...I got to my appt. on time because Dottie knows how to get things done expeditiously! Love her! More

I wasn't even going to buy a car but George was so helpful that I walked out with one. Great sales rep! I walked in and immediately George had me test drive the RX350 (that I ended up getting!) I h helpful that I walked out with one. Great sales rep! I walked in and immediately George had me test drive the RX350 (that I ended up getting!) I had lots of questions about features, pricing, rates, and he addressed them in a friendly manner. Totally recommend this dealership as everyone is very helpful. Best part- no pressure!! Thank you for a great dealership experience. More

A great guy! Very knowledgeable and trustworthy. Edward did what he could to find us the right car for the right price. I would definitely recommend him to family and friends! Keep up the outstanding w did what he could to find us the right car for the right price. I would definitely recommend him to family and friends! Keep up the outstanding work Edward! Thanks again for all your help! More

Great experience. Knowledgeable and friendly sales manager. I did most of the negotiation over the internet and the phone then went to the dealership for a test drive. Herman was flexible enough to w manager. I did most of the negotiation over the internet and the phone then went to the dealership for a test drive. Herman was flexible enough to work with my schedule and ended up buying from them after they matched a lower price from another dealership. That was my second Lexus from this dealership. It will not be the last. More

Herman has helped me with three auto leases, and this was always an easy process. Straightforward paperwork and no hassles turning in the leased car at the end of the lease. was always an easy process. Straightforward paperwork and no hassles turning in the leased car at the end of the lease. More

Very detailed and cares about the end product and your happiness as a customer. Patient and thourough, highly recommend Herman! Couldn't be happier with our new purchase and experience. happiness as a customer. Patient and thourough, highly recommend Herman! Couldn't be happier with our new purchase and experience. More

Lisa was my primary contact for the purchase of my new car. I found her to be most responsive to my vehicle inquiry even though I live 60 miles from the dealership. Upon arriving at the dealership,Lisa car. I found her to be most responsive to my vehicle inquiry even though I live 60 miles from the dealership. Upon arriving at the dealership,Lisa was a unannounced clients but managed to have an associate assist me with my needs. She also kept her self in the loop regarding my needs as a buyer all the while assisting others. She was very focused and attentive to my needs and made sure that I was satisfied. This is very refreshing when purchasing a vehicle at other dealerships, the only concern was whether or not I could be coerced into a car. Lisa was attentive and made sure my needs were being met so that I would be happy at the end of the day. Because her extraordinary efforts, I was able purhase the vehicle I wanted and at an agreeable price. She did a wonderful job and I will look to her for my future purchases. More

Lisa met us with a smile. She was very friendly and pleasant to talk to. She tried very hard to satisfy our needs and requests even though some of them were beyond her control. She explained to us tho pleasant to talk to. She tried very hard to satisfy our needs and requests even though some of them were beyond her control. She explained to us thoroughly of all procedures and was very patient with us especially on the hi-tech stuff that came with the car. She made sure that we felt at ease with all the steps that we had to go through with the financial department and ultimately the delivery of the new car. We praise Lisa for her professional attitude and thoroughness in making sure her customer's needs were met. She is a ten in our book, and we recommend her to any one who is seeking to purchase a new vehicle. And Stevens Creek Lexus is definitely the dealer you want to visit. More

Lexus Stevens Creek is the best dealership around. My sales advisor, Herman Samaniego, is extremely knowledgable and professional which makes leasing a breeze! I am a two time lease customer as well as o sales advisor, Herman Samaniego, is extremely knowledgable and professional which makes leasing a breeze! I am a two time lease customer as well as other family members whom he has helped purchase a car as well. I highly recommend Herman Samaniego for any Lexus purchase or lease. Thank you for a great car buying experience. More