Lexus Stevens Creek

very easy transaction with joe hart. he was helpful and responsive. worked through the internet and there was no pressure whatsoever. would buy from him again. responsive. worked through the internet and there was no pressure whatsoever. would buy from him again. More

Joseph is an extremely dynamic and courteous salesperson. He made it a point to remember small details about my husband and me and made that personal connection right at the onset. He was also extremely help He made it a point to remember small details about my husband and me and made that personal connection right at the onset. He was also extremely helpful, not only in helping us select the packages we would like in the car but also in helping us understand every single feature that we were paying for. He spent 3 hours with us in the evening, post delivery, to explain the technology available to us - this is service I have never seen anywhere else. Thank you for making us feel special Joseph! More

I've owned BMW's,Acura,Lexus car is awesome Everything about it is solid from the preformance to the quality is the most Reliable car I've ever owned. Great Balance of of Engineering & Performance; unlike about it is solid from the preformance to the quality is the most Reliable car I've ever owned. Great Balance of of Engineering & Performance; unlike BMW's & Acuras which have before I don't have anything negative to say thus far. Extremely comfortable seating, very smooth ride, I will definitely stick with Lexus. thank vincent nguyen More

The minute I walked in the door I was offered something to drink and ushered to comfortable seating. When Joe Hart arrived to help me he was friendly and professional. He answered my questions, explained t to drink and ushered to comfortable seating. When Joe Hart arrived to help me he was friendly and professional. He answered my questions, explained things I didn't understand and made this big purchase as pleasant as possible. Once the paperwork was finished he set up Bluetooth for me, sat in the car and went over the new technology, and sent me on my way feeling pretty happy with the "deal" I got. More

Vincent is very professional and straight forward with the price, very friendly and helpful. I am very happy with the purchase of my new car. Thank you. I would highly recommend Vincent to fans for a ne the price, very friendly and helpful. I am very happy with the purchase of my new car. Thank you. I would highly recommend Vincent to fans for a new Lexus! More

In the market for a new automobile, I spent several months online reading reviews of new cars, looking for reports of problems of cars that I thought I might be interested in. All toll, I visited six months online reading reviews of new cars, looking for reports of problems of cars that I thought I might be interested in. All toll, I visited six dealerships test driving many cars. There was one car that I hadn't tried whose reviews I was suspicious of because they were just too good to believe. Lexus. Too expensive I thought. Little did I know. I contacted Stevens Creek Lexus and there I met Herman Samaniego. I explained my situation and told him what I wanted to pay "tops". "What if I can beat that," he offered. He did. But still I was suspicious. In his business, who can you trust. Little did I know. Despite my visits to other dealerships, Herman stayed with me. . . .online. His messages were simple. He was patient and at no time tried to pressure me into buying a Lesus from his dealership. When you're ready, come on in, Jim, and lets take a test drive. And when I did, I was amazed at how friendly he and the people around him were. When I still had more questions, he arranged for me to meet those individuals who could answer my questions. Herman, I said, you're making this hard. I have a friend who is the sales manager at another dealership who is making this hard for me. Yet, even he couldn't beat Herman's price. I was sold. Price. Quality. Service. Nothing beats it. My lease is up soon. I wonder if Herman has another surprise for me. Can't wait. More

Joseph was very friendly and very professional. Made us feel very comfortable and did not pressure us into buying. The entire experience was actually very fun instead of serious and stressful. feel very comfortable and did not pressure us into buying. The entire experience was actually very fun instead of serious and stressful. More

I was in the market for a Lexus RX 350 and knew exactly what features I wanted and how much I was willing to pay. I sent out emails to several different dealerships and started receiving emails and calls what features I wanted and how much I was willing to pay. I sent out emails to several different dealerships and started receiving emails and calls from numerous dealers. One dealer told me there was no way he could give me what I was looking for. Another told me that I should come in and talk about my request - without ever telling me whether or not he would be able to meet my offer. Herman was the only person, out of 10 dealerships, that called and said that he would be able to meet my offer. When I told him that I lived in San Francisco and could not get to San Jose that day, he drove the car to me! We test drove the vehicle in San Francisco and then he stayed to teach me all of the great accessories that the RX has. I was blown away by Herman's professionalism and his dedication to service. I love my RX and I will definitely be calling Herman for my next car. More

I wanted t get a new car and I had the model all squared up. i talked with Herman to schedule an appointment to test drive the car. I was torn between the color and i went back and forth on the color many t up. i talked with Herman to schedule an appointment to test drive the car. I was torn between the color and i went back and forth on the color many times. Even requested Herman to get both the cars side by side many times. Never did he have a hesitation nor a bad face as he had to work a lot. That said I was not sure if i will but the Lexus or go with the BMW. Herman went out of the way to make me feel comfortable and there was no pressure dealing with him. During the pricing negotiation he was very upfront with the price and was open to negotiate. Finally i got the color i wanted and the car i wanted. More

Herman provided me with excellent service, he is very professional, with great attention to details. I never felt pressured and this latest purchase of my ES350 was by far the best car buying experience professional, with great attention to details. I never felt pressured and this latest purchase of my ES350 was by far the best car buying experience I ever had !!! Highly recommend Herman and the Stevens Creek Lexus dealership. More