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Lexus Stevens Creek
San Jose, CA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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Showing 1,183 reviews
While I was trying to juggle my busy work schedule as well as a full family life, Herman and Ryan were extremely patient and professional. I appreciated the many emails with detailed information they we well as a full family life, Herman and Ryan were extremely patient and professional. I appreciated the many emails with detailed information they were willing to provide so I could use my time efficiently while trying to make a decision. Anita made the financial part of the deal easy to understand. The three of them make a great team. More
Great experience with Vincent and Dan. Vincent was very patient with us as we test drove 3 different vehicles and finally decided on the ES350. During the price negotiation process Vincent was not at all patient with us as we test drove 3 different vehicles and finally decided on the ES350. During the price negotiation process Vincent was not at all pushy or rude - rather very considerate of our position and offer. He also happily stayed late to complete the transaction. Dan was very thorough explaining the features of the car. Overall, a great experience. More
We purchased a new 2013 rx350 from Joe Hart. Joe is very honest, upfront, no pressure, and made us fell at ease. Will like to make deals with straight-talk Joe Hart in the future. honest, upfront, no pressure, and made us fell at ease. Will like to make deals with straight-talk Joe Hart in the future. More
We absolutely loved everything about our experience with Joe! Right from the beginning it was a positive experience. He treated us like old friends and made the whole experience enjoyable. We will definitel Joe! Right from the beginning it was a positive experience. He treated us like old friends and made the whole experience enjoyable. We will definitely buy another car from Joe and refer all our friends and families to him. More
We had the pleasure of working with Edward Hsieh (Internet Sales Manager) in our recent purchase of a new RX350. He was always very prompt and informative when it came replying to my e-mail communic (Internet Sales Manager) in our recent purchase of a new RX350. He was always very prompt and informative when it came replying to my e-mail communications. We were able to quickly come to an agreement on the purchase price via e-mail that was lower than what I was able to find at other area dealerships. Edward is very knowledgeable about Lexus vehicles and cars in general which came in especially helpful when we had questions about certain features/colors. When the vehicle that we initially were looking at was sold, Edward went the extra mile in helping us find the perfect vehicle with the features we desired. Throughout the entire process, Edward was extremely patient, professional and was very easy to talk to with any questions we had. This was by far the smoothest and pleasant car buying experience we have had, no doubt due to Edward's friendly and easy-going personality. There was absolutely no pressure or haggling that you typically find in purchasing a car. In fact, on the day we purchased the vehicle, my wife and I actually enjoyed the experience as we conversed with Edward about topics outside of the car purchase and the entire process was efficient and quick. I would definitely recommend contacting Edward if you are interested in purchasing a Lexus. More
We purchased a new Lexus 450H from Joe Hart. He represented the product very well. He came across as a very knowledgeable/competent sales individual for the product. He was very easy to talk to and represented the product very well. He came across as a very knowledgeable/competent sales individual for the product. He was very easy to talk to and answered all the questions we had and provided additional input for us to continue to get acquinted with the Lexus after the sale. He showed a passion for the product and knew the product well. He was sincere about our experience with the Lexus after the sale. Buying a car is always a hassle. Joe made it as pleasant as it coult have been. We will definitely recommend Joe to our friends who may be interested in this type of auto. More
Vincent is very professional and straight forward with the price. Once we decided the price over the phone, he honored the price all the way throughout the transaction. He is also very patient and if we h the price. Once we decided the price over the phone, he honored the price all the way throughout the transaction. He is also very patient and if we have any question that he is not sure about, he will do all the work to find out the answer. I would say this is the most pleasant car buying experience we have. More
Vincent provided great customer service, patient, and very professional. This was our first new car purchase at a dealership. I am glad we drove away with a new car and positive experience. very professional. This was our first new car purchase at a dealership. I am glad we drove away with a new car and positive experience. More