Lexus Stevens Creek

This purchase was a replacement of a Lexus RX400 that was totaled by our insurance. We've purchased 5 Lexus vehicles from Dottie, she's the reason we return. We started the search process at Putnam bec was totaled by our insurance. We've purchased 5 Lexus vehicles from Dottie, she's the reason we return. We started the search process at Putnam because they had a certified vehicle of interest. After negotiating for about an hour we left for 4 reasons 1- Price target not met 2- the sales rep and sales manager interaction didn't feel right 3- the showroom didn't feel relaxed and 4-location. We drove immediately to Dottie and made a deal on a great certified RX 450. Our interaction with Dottie was perfect....she's awesome and reason we recommended 2 friends to the dealership over the last few years. We had some after purchase work scheduled with service. Our service advisor over the years has been Darren Jackson. This appt wasn't scheduled with him (no problem given the appointment made by the sales manager) but when I arrived Darren saw me, came out asked me what I was doing there and took care of me from there. All in all it was a great experience!!! More

I have the best experience purchasing a new car with Joe. He is responsive to my email, answered all my question promptly and will work out a time to fit my schedule. I was drivingin my new CT200h after meet He is responsive to my email, answered all my question promptly and will work out a time to fit my schedule. I was drivingin my new CT200h after meeting him two days ago... it all started through a simple query about the hybrid and now I am a happy camper. Thanks Joe for making buying a new car a good experience... will definitely bring my friends over if they are interested with a lexus More

I recently purchased a RX 450H. Vincent Nguyen assisted me in the purchase. He did a professional job in helping me review my vehicle options that included test riding different styles and previewing diffe me in the purchase. He did a professional job in helping me review my vehicle options that included test riding different styles and previewing different options. From that point, he was gracious and configured many different options for my review. In the end, we were able to negotiate a package that worked for me. I felt respected throughout the entire process and would highly recommend purchasing from Vincent. Only downside is that we missed lunch (inside joke). More

Working with Ryan Schrantz has been a real pleasure. Ryan’s familiarity with the Lexus product line is outstanding. His knowledge of the latest Lexus technology is very impressive. His maturity, profe Ryan’s familiarity with the Lexus product line is outstanding. His knowledge of the latest Lexus technology is very impressive. His maturity, professionalism, personality and communications skills are extraordinary. Ryan has made my car purchase task a wonderful and memorable experience. I had a great time from the moment I walked into the Dealership to the moment I drove away in my new car. Ryan – thank you. Sincerely, Gosia More

I rated this car dealership for the excellent service we were given when leasing a new car. Both Dottie Barbera and John Manasseh worked with us on leasing a 2012 Lexus CT200h. They are seasoned professiona were given when leasing a new car. Both Dottie Barbera and John Manasseh worked with us on leasing a 2012 Lexus CT200h. They are seasoned professionals who are very knowledgable and needless to say they gave us excellent customer service. Rich Sorrentino and Mark Hudson helped us afford the lease and finalize all the paperwork making it a breeze! This dealership gets a AAA rating from us. In fact we had such a great experience, we went back the next day and leased ANOTHER car from John Manasseh, a 2013 i250. Again Rich helped make our lease affordable and Eddie Ghanim made doing the paperwork effortless. If you are in the market to purchase or lease a Lexus please make Lexus of Stevens Creek your dealership of choice and you will have a wonderful experience. Many thanks to all who helped make driving a Lexus an extreme pleasure...and haven't even mentioned what a great car this is!!!! More

I knew I was in good hands when I first walked into this dealership. I recently purchase my first Lexus RX350 here at Stevens Creek. I am extremely satisfied with the knowledgeable and understanding people dealership. I recently purchase my first Lexus RX350 here at Stevens Creek. I am extremely satisfied with the knowledgeable and understanding people that I have encountered here. They offered the best price that no other dealership could beat. Joe Hart is the man to go to. He is very approachable and will work his magic to make you happy! I will definitely be recommending him to all my family and friends! More

My husband and I were going up and down Stevens Creek Blvd last week, and looked at various car lots. A few places did not even greet us or ask if we had any questions. We were interested in a particular Blvd last week, and looked at various car lots. A few places did not even greet us or ask if we had any questions. We were interested in a particular vehicle and got NO service. So we decided to check out what Lexus had to offer. Right when we walked in the door we were greeted by a sales associate that was helping another customer. He let us know that someone would be with us right away. As we looked at the IS250 in the showroom, Dottie approached us with a friendly smile and asked if we needed help. We asked plenty of questions and she was very happy to help us. We ended up test driving the IS250, came back 2 days later and got a GREAT deal on a 2 year lease for the showroom car. Dottie was very patient with us as it took two days to go over whether or not this would be a good purchase for us. She followed up the day we were supposed to come back and made us feel welcome to come back. It was a great experience! Dottie tabbed all the important pages in the Owner's manual for us, and walked us through all the features the car had to offer. She made sure to pair our phones to the bluetooth, and made the whole process very painless. Once we were approved for the lease, Ted assisted us on the finacial side. He walked us through the terms and agreements and made sure we were making the right decisions best suited for our needs. Lexus of Stevens Creek is one of the best car dealerships we've been to! More

I got my new Lexus ES-350 at Stevens Creek with Vincent Nguyen last 2 weeks. He is very helpful, patience and friendly during the deal. I'm very happy with his professional work and highly recommend Vincen Nguyen last 2 weeks. He is very helpful, patience and friendly during the deal. I'm very happy with his professional work and highly recommend Vincent Nguyen when you need to buy new car at Lexus Stevens Creek. More

I met with Mike Nessim on 05Jul12 after my 1993 LS400 died in Carmel 04Jul12 - He was very attentive in showing me available vehicles, and with my surprise of needing a new vehicle (tranny gone after 306 died in Carmel 04Jul12 - He was very attentive in showing me available vehicles, and with my surprise of needing a new vehicle (tranny gone after 306,183 miles!), he helped me find an excellent deal on a 2010 RX350, and worked with me to make this happen. These were critical times for me, needing a vehicle for several paramount consulting contracts in process, and real estate transactions for several families in process. Mike pulled out all the stops to help. Then, I met Ryan. What a gentleman and professional, genuine and skilled. He really went out of his way, several times, to make this my best experience. Top shelf folks. If you want the best, forget the rest and talk to Lexus via Mike and Ryan. As well, Ryan doesn't stop at the end of the transaction, he consistently follows-up, returns calls/e-mails, and is there for you with whatever need. No, we're not related, just one happy customer! :@) I have dealt with 1,000's of people over the years, and realized prior to purchase, that I couldn't do better than this, because of Lexus and their excellent, competent staff. This experience stood out from the 1,000's, so I forward to you. More

I did my transaction completely via email with Joe Hart. It was easy and quick. I told him exactly what I was looking for and he sent me just that. This was easily the best car buying experience I have had. It was easy and quick. I told him exactly what I was looking for and he sent me just that. This was easily the best car buying experience I have had. More