Lexus Stevens Creek

Our experience with Dottie Barbera at Lexus of Stevens Creek was great. She was a pleasure to work with. She was very knowledgeable about about the Lexus RX350 that we purchased, and explained to us a n Creek was great. She was a pleasure to work with. She was very knowledgeable about about the Lexus RX350 that we purchased, and explained to us a number of the features that were included in the vehicle. She also suggested and signed us up for a class so that we could become more familiar with all of the features. She also told us to not hesitate to come in or call if we had any further questions or could assist us again. She was very easy to work with. Great customer service. We also worked with Brian Crocker, Finance Manager, as well. He took his time to explain all of the necessary paper work, and handled everything very efficiently. This was our second purchase of a Lexus vehicle from this dealership. We definitely had a great experience at this Dealership. More

I had purchased a 2013 ES350 at Lexus Steven Creek from Vincent Nguyen. I just wanted to take the opportunity to express both mine and my wife's gratitude for the friendliest and most professional manner y Vincent Nguyen. I just wanted to take the opportunity to express both mine and my wife's gratitude for the friendliest and most professional manner your dealership extended to us. I have to admit that purchasing a car at Lexus Steven Creek with sales professionals such as yours was one of the most gratifying experiences I have had. Our salesperson Vincent Nguyen took his time with us and was patient - to be sure we got the right car for our needs. The finance department was a pleasure to deal with as well. We never felt pressured. He took us through the financial contract and extended warranty portion, which we also purchased, with expert care and professionalism. I can honestly say that although we live a little over an hours drive away, we would not hesitate to return to Lexus Steven Creek to purchase another vechile in the future. Thank you for a wonderful deal and experience. More

Isaac was very helpful and professional. The car buying process and negotiation went extremely smoothly, and when the car we bought got damaged by another customer at the dealership Isaac did everything h process and negotiation went extremely smoothly, and when the car we bought got damaged by another customer at the dealership Isaac did everything he could to minimize the impact on us, including personally delivering a loaner car to our house. Isaac demonstrated a real commitment to helping his clients and we really enjoyed working with him. More

very easy transaction with joe hart. he was helpful and responsive. worked through the internet and there was no pressure whatsoever. would buy from him again. responsive. worked through the internet and there was no pressure whatsoever. would buy from him again. More

Joseph is an extremely dynamic and courteous salesperson. He made it a point to remember small details about my husband and me and made that personal connection right at the onset. He was also extremely help He made it a point to remember small details about my husband and me and made that personal connection right at the onset. He was also extremely helpful, not only in helping us select the packages we would like in the car but also in helping us understand every single feature that we were paying for. He spent 3 hours with us in the evening, post delivery, to explain the technology available to us - this is service I have never seen anywhere else. Thank you for making us feel special Joseph! More

I've owned BMW's,Acura,Lexus car is awesome Everything about it is solid from the preformance to the quality is the most Reliable car I've ever owned. Great Balance of of Engineering & Performance; unlike about it is solid from the preformance to the quality is the most Reliable car I've ever owned. Great Balance of of Engineering & Performance; unlike BMW's & Acuras which have before I don't have anything negative to say thus far. Extremely comfortable seating, very smooth ride, I will definitely stick with Lexus. thank vincent nguyen More

The minute I walked in the door I was offered something to drink and ushered to comfortable seating. When Joe Hart arrived to help me he was friendly and professional. He answered my questions, explained t to drink and ushered to comfortable seating. When Joe Hart arrived to help me he was friendly and professional. He answered my questions, explained things I didn't understand and made this big purchase as pleasant as possible. Once the paperwork was finished he set up Bluetooth for me, sat in the car and went over the new technology, and sent me on my way feeling pretty happy with the "deal" I got. More

Vincent is very professional and straight forward with the price, very friendly and helpful. I am very happy with the purchase of my new car. Thank you. I would highly recommend Vincent to fans for a ne the price, very friendly and helpful. I am very happy with the purchase of my new car. Thank you. I would highly recommend Vincent to fans for a new Lexus! More

In the market for a new automobile, I spent several months online reading reviews of new cars, looking for reports of problems of cars that I thought I might be interested in. All toll, I visited six months online reading reviews of new cars, looking for reports of problems of cars that I thought I might be interested in. All toll, I visited six dealerships test driving many cars. There was one car that I hadn't tried whose reviews I was suspicious of because they were just too good to believe. Lexus. Too expensive I thought. Little did I know. I contacted Stevens Creek Lexus and there I met Herman Samaniego. I explained my situation and told him what I wanted to pay "tops". "What if I can beat that," he offered. He did. But still I was suspicious. In his business, who can you trust. Little did I know. Despite my visits to other dealerships, Herman stayed with me. . . .online. His messages were simple. He was patient and at no time tried to pressure me into buying a Lesus from his dealership. When you're ready, come on in, Jim, and lets take a test drive. And when I did, I was amazed at how friendly he and the people around him were. When I still had more questions, he arranged for me to meet those individuals who could answer my questions. Herman, I said, you're making this hard. I have a friend who is the sales manager at another dealership who is making this hard for me. Yet, even he couldn't beat Herman's price. I was sold. Price. Quality. Service. Nothing beats it. My lease is up soon. I wonder if Herman has another surprise for me. Can't wait. More

Joseph was very friendly and very professional. Made us feel very comfortable and did not pressure us into buying. The entire experience was actually very fun instead of serious and stressful. feel very comfortable and did not pressure us into buying. The entire experience was actually very fun instead of serious and stressful. More