Lexus Stevens Creek
San Jose, CA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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Direct and fast paper work. In and out in two hours. first and only dealer visits on the day. no bull shiet. if you like lexus.. give him a try first and only dealer visits on the day. no bull shiet. if you like lexus.. give him a try More
My first and subsequent visits to Lexus of Stevens Creek have been very pleasant. I especially love working with George Solomon He is very knowledgeable of the vehicles and is always making my visits enjo have been very pleasant. I especially love working with George Solomon He is very knowledgeable of the vehicles and is always making my visits enjoyable He is very professional. I would definitely recommend him and the dealership to others. More
Had a delightful experience. We knew the car we wanted and needed before we came to the showroom, which helped. The sales people are very helpful, informative, and straight forward. We did not feel pressu and needed before we came to the showroom, which helped. The sales people are very helpful, informative, and straight forward. We did not feel pressured. Probably due to the time of the year - middle of December and on a Saturday - we had to wait almost two hours to get the specific sales people we had interacted on the internet or who my family had met the previous weekend to view and drive the car. The sales floor seemed like a fish market. I got a headache and had to return the next day. Sunday, when we actually bought the car, was much to my liking. The only thing I am not too happy about is the cost of Cilajet paint protection. Hopefully it is worth it. Only time will tell. About the car, the display control seems overly complicated compared to Volvo. We are scheduling a followup call to have the sales people go over some of the things. The fact that Lisa Burton call back promptly after the sale to voluntarily ask us to schedule a visit with her to go over this is very very helpful. More
When my company wanted to acquire a new vehicle for marketing use, the first place I thought of purchasing such a vehicle was Lexus of Stevens Creek. Vincent Nguyen was very patient as we worked throug marketing use, the first place I thought of purchasing such a vehicle was Lexus of Stevens Creek. Vincent Nguyen was very patient as we worked through the process of buying a vehicle under our company name. His follow-up was fantastic and in the end, his delivery process was very detailed and informative. I would highly recommend calling Vincent for a new Lexus! More
Lisa provided extremely strong customer sales support and I was impressed with candor and honesty during the sales process. She is also quite knowledgeable about Lexus products which is important to me. I was impressed with candor and honesty during the sales process. She is also quite knowledgeable about Lexus products which is important to me. More
Lisa has been very helpful and informative as I was waiting for the new car to be shipped from the port to the dealership lot. And she is quite straightforward in terms of price negotiation so we could waiting for the new car to be shipped from the port to the dealership lot. And she is quite straightforward in terms of price negotiation so we could get to the price that was both acceptable to us. It did save me a lot of time and work. And with the car handover process, it was efficient and I got a very clear explanation and instruction in getting familiar with the car operation. Lisa was very friendly and helpful in addressing our concerns and answering our questions during the car buying process. More
In general I'm not a big fan of the typical used car salesman or the typical used car buying experience. That being said , I had the pleasure of buying a used car from Vincent Nguyen with Stevens Creek salesman or the typical used car buying experience. That being said , I had the pleasure of buying a used car from Vincent Nguyen with Stevens Creek Lexus today. I was able to negotiate a fair price via email prior to test drive. He was able to accommodate my hectic schedule. He was most professional, while serving my needs in a friendly and sincere manner. I will refer my friends his way In the future, and touch base with him when I make my next purchase. Vincent promptly addressed an error in advertised features and had the website corrected prior to my visit.he and the rest of the team did not badger me instead we moved through the sale efficiently while making sure to cover all the bases, and still have a real conversation about mutual interests and current events. Ask for him if you ever find yourself at Lexus of Stevens Creek. More
Members of my family and I have all worked with Dottie Barbera on many occasions over the years. We keep coming back to her because she is wonderful to work with and knows what she is doing. She has so mu Barbera on many occasions over the years. We keep coming back to her because she is wonderful to work with and knows what she is doing. She has so much experience and you can tell by the way she conducts the transaction. The best part about working with her is she if efficient, knowledeable and I feel well taking care of with her. When you work with Dottie expect to have a pleasant, and even FUN experience while knocking out the necessary paperwork for the deal. And once when I worked with her, I needed to speed up the process because I had another appointment elsewhere. Let me just say...I got to my appt. on time because Dottie knows how to get things done expeditiously! Love her! More
I wasn't even going to buy a car but George was so helpful that I walked out with one. Great sales rep! I walked in and immediately George had me test drive the RX350 (that I ended up getting!) I h helpful that I walked out with one. Great sales rep! I walked in and immediately George had me test drive the RX350 (that I ended up getting!) I had lots of questions about features, pricing, rates, and he addressed them in a friendly manner. Totally recommend this dealership as everyone is very helpful. Best part- no pressure!! Thank you for a great dealership experience. More
A great guy! Very knowledgeable and trustworthy. Edward did what he could to find us the right car for the right price. I would definitely recommend him to family and friends! Keep up the outstanding w did what he could to find us the right car for the right price. I would definitely recommend him to family and friends! Keep up the outstanding work Edward! Thanks again for all your help! More