Lexus Stevens Creek

I met with Mike Nessim on 05Jul12 after my 1993 LS400 died in Carmel 04Jul12 - He was very attentive in showing me available vehicles, and with my surprise of needing a new vehicle (tranny gone after 306 died in Carmel 04Jul12 - He was very attentive in showing me available vehicles, and with my surprise of needing a new vehicle (tranny gone after 306,183 miles!), he helped me find an excellent deal on a 2010 RX350, and worked with me to make this happen. These were critical times for me, needing a vehicle for several paramount consulting contracts in process, and real estate transactions for several families in process. Mike pulled out all the stops to help. Then, I met Ryan. What a gentleman and professional, genuine and skilled. He really went out of his way, several times, to make this my best experience. Top shelf folks. If you want the best, forget the rest and talk to Lexus via Mike and Ryan. As well, Ryan doesn't stop at the end of the transaction, he consistently follows-up, returns calls/e-mails, and is there for you with whatever need. No, we're not related, just one happy customer! :@) I have dealt with 1,000's of people over the years, and realized prior to purchase, that I couldn't do better than this, because of Lexus and their excellent, competent staff. This experience stood out from the 1,000's, so I forward to you. More

I did my transaction completely via email with Joe Hart. It was easy and quick. I told him exactly what I was looking for and he sent me just that. This was easily the best car buying experience I have had. It was easy and quick. I told him exactly what I was looking for and he sent me just that. This was easily the best car buying experience I have had. More

I turned in my 2010 RX and relaced it with a 2013. The experience was very positive. I would recommend this dealership and Mr. Santiago. experience was very positive. I would recommend this dealership and Mr. Santiago. More

My lease was expiring in the next 3 months and Herman contacted me about a current promotion that allowed me to get out of my current lease and into a new lease early. I made an appointment with Herman contacted me about a current promotion that allowed me to get out of my current lease and into a new lease early. I made an appointment with Herman to test drive a new ES and IS. We discussed the various features of both vehicles, along with my budget and payment options. I left that day to think it over and returned to lease an IS250 that fit my budget. The entire process with Herman went very smoothly and in a timely fashion. I would highly recommend Herman on your next lease or purchase. More

Al has been our service advisor for the last several years and is a real pleasure to work with. My husband and myself always feel we are in great hands with Al and always look forward to our visits whe years and is a real pleasure to work with. My husband and myself always feel we are in great hands with Al and always look forward to our visits when we drop off our vehicles for service. He answers all our questions and takes care of any issues or concerns we may have. We feel he is looking out for our best interest. We highly recommend Al. More

The best understanding of cutomer mind and provide techical support from all options and values. Exclusive overview of new cars features and tips. Alex techical support from all options and values. Exclusive overview of new cars features and tips. Alex More

We went to the dealership planning to buy a new ES350. The fleet manager, Joe Hart was direct, honest, friendly and not pushy. I appreciated the attention he provided to our car purchase needs. We would g The fleet manager, Joe Hart was direct, honest, friendly and not pushy. I appreciated the attention he provided to our car purchase needs. We would go back to Lexus Stevens Creek when we do decide on another Lexus in the future. More

The best of the best sale person sevice. He listening customer and help fully. He call us inquire affter couple day the car bring home. Thank you very much. Said happy New Year to you and your family. customer and help fully. He call us inquire affter couple day the car bring home. Thank you very much. Said happy New Year to you and your family. More

I just bought a Lexus es350 at Steven creek dealer and I have a great experience. The sale manager that helped me finding my right car is Vincent Nguyen. He is a professional, nice and kind person. He alwa have a great experience. The sale manager that helped me finding my right car is Vincent Nguyen. He is a professional, nice and kind person. He always has smile on his face when de is dealing with the customer. Dealing with vicent, I felt like dealing with a friend instead of a sale manager. So, I really recommend anyone wants to buy Lexus at Steven creek. Don't forget to ask for Vincent Nguyen. He can find for you the right car and special price too. More

Eddie was a kind gentlemen who didn't behave like a typical sales guy. He met me at my work and delivered the car fully detailed. Financing was locked up and papers were all ready prior to delivery. I' typical sales guy. He met me at my work and delivered the car fully detailed. Financing was locked up and papers were all ready prior to delivery. I'm still on cloud 9 with my purchase and will remember Eddie for a long time. Great communication, no hassle negotiation, and a very CLEAN used car. I would definitely do business again with Lexus of Stevens Creek. A+ rating More