Lexus Stevens Creek

After reaching out to dealerships all around the Bay Area for price quotes for a new IS-250, Jennifer had responded with the best price BY FAR! After a few emails back and forth I decided to make an appoint for price quotes for a new IS-250, Jennifer had responded with the best price BY FAR! After a few emails back and forth I decided to make an appointment with her to go see the car in person, since she was able to get me the exact model/color I had requested. Working with her was an absolute pleasure as she was very accommodating to me and my family as I went through the process of purchasing my first car. She made sure that any questions I had were answered and walked me through the whole process with ease. I would most definitely recommend her to anyone looking for a Lexus, she can get it done! More

Jennifer was super efficient and really pleasant to deal with. She gave me the best deal in the Bay area. It took less than 2 hours for me to finish all the paper works and pick up the car. Love to do busin with. She gave me the best deal in the Bay area. It took less than 2 hours for me to finish all the paper works and pick up the car. Love to do business with her again. More

Convenient, fast, straight forward and hassle free experience setting up an appointment, test drive, financing and delivery, thank you! I wish it was possible to order exactly what we wanted, but at experience setting up an appointment, test drive, financing and delivery, thank you! I wish it was possible to order exactly what we wanted, but at the end we found an almost perfect match anyway. More

Joe Hart is very professional, open and honest fleet manager. He was very friendly and patient with us through the course of buying our new car. He presented to us all different options with data / cost manager. He was very friendly and patient with us through the course of buying our new car. He presented to us all different options with data / cost in details and explain / answer all our questions. I would recommend Joe to my friends. Thank you Joe! More

We stepped in the dealership and got our car out of the dar in 3 hours. The service is great. Sales girl Celine is very helpful. I don't know if the price is the best, but we are happy with it. dar in 3 hours. The service is great. Sales girl Celine is very helpful. I don't know if the price is the best, but we are happy with it. More

Me and my son had been searching for a new vehicle for a few days. He is now a family man and it was time he drove a family type vehicle. After going to a few dealers and car lots, we made our way over to L few days. He is now a family man and it was time he drove a family type vehicle. After going to a few dealers and car lots, we made our way over to Lexus. We walked around looking at the cars and a few sales staff just walked by us. Then, After a while, Mr. Robert Riley came out and began walking our way. His positive attitude, friendliness and his confidence caught my attention. He greeted us with a friendly hello and a firm handshake. He began talking to us like we knew each other for years, it was a great feeling. We told Mr. Riley, we saw a vehicle we liked and that possibly someone else might be buying it. But as the saying goes, it's up for grabs until someone signs on the dotted line. We went for a spin and Mr Riley was just professional and courteous in every possible way. The second he acknowledged us and greeted us with a firm hand shake and then the kindness and friendliness he displayed, I knew I came to the right place and dealt with the right man. We talked and at no time he seemed pushy or any other way you may hear stories of sales men. Mr Riley was awesome and he gave us the attention only fit for kings. He truly made us feel welcomed and made me want to spend my hard earned money, there with him. Even after we bought the vehicle, he took the time to go over every detail of the vehicle and walked us through it and made sure we knew the type of quality of gas it took. 91 Mr Riley said, and it will run like a dream. I agree it has been just that since we left with the vehicle. You bet I will recommend others and return myself and see Mr Riley for a future purchase. Hands down Mr Riley was and is all Class. Thank you Mr Riley, our dealership experience was phenomenal. More

Our expierience with Lexus was very good we received very courteous service and friendly business. Will recommend this dealership to other people to help them get a good quality vehicle. courteous service and friendly business. Will recommend this dealership to other people to help them get a good quality vehicle. More

This is the first time I felt like I was not ripped off after buying a car. I really appreciate that Joe did not rush the process to close the deal. Also really appreciate the time he spent explaining th after buying a car. I really appreciate that Joe did not rush the process to close the deal. Also really appreciate the time he spent explaining the car features after the deal was closed. I wish I bought all my cars from Joe. More

We were extremely pleased with Joe Hart and Lexus of Steven Creek. Joe quoted us a fair price, no haggling back and forth (which I won't do). We agreed on his price, and purchased the vehicle the next d Steven Creek. Joe quoted us a fair price, no haggling back and forth (which I won't do). We agreed on his price, and purchased the vehicle the next day. The car didn't have the remote keys or the manuel, and Joe arranged to get the keys made as we waited, and immediately ordered the manuel for us. Our experience with the finance manager Edward Hsieh was very positive as well. He explained the extended Penske warranty without any hype, and initially I didn't want it, but ended up purchasing it due to all the electronic options the vehicle had (and which would be very expensive to replace). Abel, one of the mechanics, was also very helpful with answering our questions regarding the vehicle. We will definetely return to Lexus of Stevens Creek. More

My wife and I worked with Herman over the course of two years (!) or so to find the perfect car. In the end we did not end up purchasing a Lexus, but wanted to echo what others have said about Herman being years (!) or so to find the perfect car. In the end we did not end up purchasing a Lexus, but wanted to echo what others have said about Herman being great to deal with in terms of his professionalism, willingness to be flexible with appointment timings, knowledge of Lexus vehicles and consistently and politely following up. This dealership is lucky to have him as an employee. More