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Lexus Stevens Creek
San Jose, CA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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After stopping at Honda,Toyota and Nissan dealerships and being wasted time w/sales people. Then I went to Lexus to look around and we met Vincent Nguyen (Sale Manager) who was very helpfull and really nice. being wasted time w/sales people. Then I went to Lexus to look around and we met Vincent Nguyen (Sale Manager) who was very helpfull and really nice. He showed me everything I asked for and was very patient and understanding. I strongly recomend calling Vincent before visiting Steven Creek Lexus, he'll get you what you need and you'll experience his professional service, good listening and you may happy w/quick manual set-up before you drive your car out. I wish he could help everyone but each car he had to do from A-Z, calls him first before you come. " I'm very happy w/my new GX460, you doing GREAT Vincent." Patrick T More
This was another enjoyable car leasing experience for me. Joe checked to see what we wanted and although he didn't have the exact car on the lot, he took the time to find it at another dealer, had it driven Joe checked to see what we wanted and although he didn't have the exact car on the lot, he took the time to find it at another dealer, had it driven here. From that point, the paperwork was straightforward and the prices were what I expected from having done my homework on the internet. The financial side of the transaction was handled professionally by Anita with all the options explained clearly. This is the second car I've leased through Joe. I like the fact that he doesn't push what is "available" nor does he try to sell you options that you don't want. If he's still there in 3 years, he will be the one I want to deal with. More
Vincent just brings me a very good new lexus car. He is very nice and patient. I would highly recommend other customers to work with him to enjoy the buy experience. very nice and patient. I would highly recommend other customers to work with him to enjoy the buy experience. More
Easiest car buy I had, just 4 emails and 1 call did all the job. Joe is very friendly, listens to your comments when I got my ES300H there, and he go through basic hybrid operation and gadgets usage clearl the job. Joe is very friendly, listens to your comments when I got my ES300H there, and he go through basic hybrid operation and gadgets usage clearly, so I use these features during my way home. I will definitely be recommending him to all my family and friends! More
I am happy to write this review to share my positive experience when purchasing my new Lexus RX 350 at Stevens Creek Lexus. Sam Assad was my sales rep and was extremely professional, friendly and knowl experience when purchasing my new Lexus RX 350 at Stevens Creek Lexus. Sam Assad was my sales rep and was extremely professional, friendly and knowledgeable about the Lexus product. I would highly recommend anyone considering purchasing a new Lexus to work with Sam. It was great to work with a sales person who was not pushy, offered a great value for the car I purchased and walked me through all of my options for the purchase. I would definitely recommend Stevens Creek Lexus and will send all of my referral Sam's way. Thank you Stevens Creek Lexus! More
Gary was very nice to work with. He was not too pushy but provided information proactively and helped us in test driving various cars. He worked with us to meet our budget. After the sale was done he took ti provided information proactively and helped us in test driving various cars. He worked with us to meet our budget. After the sale was done he took time to explain the features of the car. My husband and I apprecaite all his help. He made our car purchase experience pleasant and awesome! More
When deciding on where to purchase our latest Lexus from I thought of our local Lexus dealership here in the Monterey Bay Area where my wife's family had previously purchased two other vehicles from. No oth I thought of our local Lexus dealership here in the Monterey Bay Area where my wife's family had previously purchased two other vehicles from. No other dealership even crossed my mind, until I realized that they weren't interested in truly helping my find my CT200h nor making my buying experience easy. All I walked away with from the local dealership was that finding my CT200h in the color and interior combination I wanted was going to be a struggle, or at least that was what I was told. Thats when I decided to contact at Lexus of Stevens Creek, and after browsing their website and submitting a contact request I was immediately called by Herman who was actively looking into finding my CT200h in the exterior color and interior combination my wife and I were looking for. Later that afternoon Herman called me with some great news and had located a CT200h that was on a ship that was due to hit the docks in a couple weeks. Being the anxious person that I am, I asked Herman what I needed to do to get my name on that CT200h. Herman mentioned all that was needed was a small deposit and over the phone and that the car would be mine! I was astonished that in less than a day Herman found my car which I was previously told was going to be to hard to find and just didn't exist. During the couple weeks while the car was enroute to the dealership, I contacted Herman many times by phone and email, each time he quickly responded and always had an update for me as to where my car was in its travels to the dealership. Herman was so good with his communication that I was able to pick up the car immediately after it had been unloaded of the truck. Ted in financing was great and was able to speed us out even with a trade in! The service advisors are awesome here, both Rick and Darren have helped me with the servicing of my car and I wouldn't dare take my car anywhere else. They have always been great and thats why I drive over an hour just to get my car serviced at Lexus of Stevens Creek. Looking back at my experiences at Lexus of Stevens Creek... Id say its been amazing and that there is no other dealership that I would purchase my next car from. Thank you Herman, Ted, Rick and Darren for making my Lexus experience a pleasurable one. PS... Almost two weeks later, Herman was even able to get one of my Co-Workers a great deal and now they are Lexus of Stevens Creek customers for life as well! More
My husband and I visited Lexus in late December, without intending to purchase on the spot. However, the right pre-owned car and the right salesperson came along. George greeted us and was extremely court intending to purchase on the spot. However, the right pre-owned car and the right salesperson came along. George greeted us and was extremely courteous and friendly throughout. We ended up test driving, negotiating and driving home the car on the same day. The post-sale support is superb thus far. We get constant reminders for services, training offering, and even birthday wishes. I have to say that the services and sales quality from Lexus is a huge step above my other luxury brand provider. Overall, we have been very happy with our experience, from car purchase until now (several services later). Good job Lexus of Stevens Creek. More
We are enjoying our new Lexus RX 350 SO much! It's just such a quality vehicle...lovely to look at, a quiet ride, has an intuitive console, along with great features and technology! It was a rainy da just such a quality vehicle...lovely to look at, a quiet ride, has an intuitive console, along with great features and technology! It was a rainy day when we came to the dealership, and the upscale experience began from the moment we arrived with being able to have a place to park inside, out of the weather. Dottie Barbera was very welcoming and informative, and really made our time there productive and enjoyable. She knew all the models inside and out, answering our questions and giving us an excellent overview which helped us in our decision making process. We even had chocolate chip cookies while there, hot from the oven. She introduced us to numerous people, and all were genuinely warm and friendly, ready to assist in their field of expertise. The quality vehicle, hospitality shown, attention to detail, and excellent customer service really made it an easy decision that-of course- we'd want a Lexus! More