Lexus Stevens Creek

By far this was one of the BEST experiences I have gone through. Anita and Herman were excellent from the start to the final drive off. Lexus has always been the best for me and this is my 4th car. Thank y through. Anita and Herman were excellent from the start to the final drive off. Lexus has always been the best for me and this is my 4th car. Thank you both for a great time and see you in 2016. More

Brought in my Lexus Hybrid in for light issue, Chris Snyder was extremely helpful and had me back on the road in no time. Always very honest and sincere about making customer happy. This is my 5 Lexus a Snyder was extremely helpful and had me back on the road in no time. Always very honest and sincere about making customer happy. This is my 5 Lexus and having worked with different service professionals at various Lexus Service centers, I am happy to say that Chris is definitely one of the better folks. He takes extra time to make sure that we are satisfied and happy with the work done. They know the cars inside/out. No place is perfect, but what you want is a place that will take care of you when something does go wrong. And Chris and the folks at Lexus on Martin Ave (Service Center) are that kind. Will definitely recommend (and have) to other Lexus owners. More

Started with prompt price negotiation via internet with Vincent after narrowing down a search. With reasonable price confirmation, we walked in the dealer shop and drove the new car home. All done within Vincent after narrowing down a search. With reasonable price confirmation, we walked in the dealer shop and drove the new car home. All done within 2 to 3 hours maximum. Both Vincent (sales) and Ed (finance) were friendly and provided professional services. More

Working with Joe Hart to purchase our new Lexus RX350 was truly a pleasure. He made our purchase experience from my initial meeting with him through closing the purchase and the delivery of our car with a t truly a pleasure. He made our purchase experience from my initial meeting with him through closing the purchase and the delivery of our car with a thorough explanation of all of the new car's features to my wife and I the best experience we could ever possibly expect. His customer-oriented approach was superb accompanied by a true appreciation of our time schedules. Joe is just one more great reason for us to continue to be a repeat Lexus owner. Thank you Joe! More

Joe was very friendly in explaining the features of the cars, He was very honest about the price (which was already a zero markup for them) and there was no hassle on negotiation. Overall, Joe was great t cars, He was very honest about the price (which was already a zero markup for them) and there was no hassle on negotiation. Overall, Joe was great to work with and I highly recommend going to him for a smooth purchase of a car More

I was so glad to have been referred to Herman. From the moment I walked in I felt comfortable and at ease. Herman really listened to what I was looking for and kept all my considerations in mind. I never moment I walked in I felt comfortable and at ease. Herman really listened to what I was looking for and kept all my considerations in mind. I never felt pressured or overwhelmed. He explained everything very clearly, in a concise and easy to understand way. I drove off with the perfect vehicle for me and am incredibly satisfied with not only the service but the vehicle itself. I will never purchase a vehicle from anyone else, I'll return to Herman and his team again and again! More

My experience with Herman Samaniego was excellent. He was knowledgeable and no-nonsense. The process was fairly quick, and I ended up with the EXACT car that I wanted at a reasonable price. It is a Lexus RX knowledgeable and no-nonsense. The process was fairly quick, and I ended up with the EXACT car that I wanted at a reasonable price. It is a Lexus RX 450h, in the color I wanted with the features I needed. Herman was quick to figure out my needs and he delivered on them. I ended up with a great car that I absolutely love! More

Herman is the best!!! I came to lexus to lease a new car and met Herman for the first time. He is very knowledgable and knows lexus vehicles in side and out. After test driving a few cars we sat down and sp and met Herman for the first time. He is very knowledgable and knows lexus vehicles in side and out. After test driving a few cars we sat down and spoke for a while about the different options and what really was the best fit for me. Unlike other dealerships I have been to Herman wants to build a connection with the customer and makes sure that every customer that walks through Lexus is valued for life. After we looked at all my options we came to a conclusion and I went ahead and leased a car that I love and fits my budget perfectly. Herman went through every little detail in the car and any questions I had about the technology thats packed in side my GS. Throughout the process Herman was also available through email and cell phone at any time to answer questions. I would recommend Herman to everyone...you will not be disappointed!!!! More

Friendly from beginning but most importantly knows how to save time for customer like me who does not want to spend hours in the dealer shop. It took me only 1 hour to do all the paper works and leave the sh save time for customer like me who does not want to spend hours in the dealer shop. It took me only 1 hour to do all the paper works and leave the shop with the new car. amazing!!! More

Was contacted by Herman about my current leased vehicle and the option to turn it in early and drive away in a brand new leased vehicle of my choosing. Herman was great to work with and made the transition and the option to turn it in early and drive away in a brand new leased vehicle of my choosing. Herman was great to work with and made the transition from one lease to another easy. He is very knowledgable and knows the Lexus vehicles very well, he helped us make the right decision for our lifestyle right now. I look forward to working with Herman again when my current lease ends....if not before! More