Lexus Stevens Creek

We got a new Lexus RX350 at Stevens Creek Lexus last Friday, and it was our best car purchasing experience so far. Comparing with all results we searched on internet, we knew we got treated fair and fri Friday, and it was our best car purchasing experience so far. Comparing with all results we searched on internet, we knew we got treated fair and friendly at Stevens Creek dealer. Celine Bian, surely took time explaining and guiding us through the whole process. She made us feel that buying car can be just easy and pleasure. I would love to share this experience with my friends. Thanks Celine. More

What can I say but thank god for Robert Riley I want to put into words the most fantastic car buying experience my family has ever had and it is all due to one man Robert Riley. If you can clone R I want to put into words the most fantastic car buying experience my family has ever had and it is all due to one man Robert Riley. If you can clone Robert do it right away at any cost, Robert & I have been working for a few months on getting the right car and boy Robert delivered. I brought my wife & 8 year old son (who Robert included in the decision process which was a huge plus with my wife) into Lexus yesterday and from the very first second of us meeting Robert he made us feel relaxed and comfortable. My wife is one hard person to convince to buy something no offense but my wife does not trust sales people she is always very skeptical about what comes out of their mouths. But Robert spoke to her in very sincere manner making sure she was comfortable and in no way did he make her feel pressured into buying a car which is a huge plus. From the initial meeting to driving our new Lexus off the lot was seamless all due to Robert’s knowledge & professionalism. Please pass the word on to Robert how much we appreciated his effort and will recommend him to anybody who wants to buy a new car. Also because of Robert we will be coming back to Stevens Creek for any future automobile purchases. Thank you Jeff O'Connell More

Excellent Experience. The way car buying should be. I had already researched and test drove the car I wanted. Contacted Joe via email, and he called me back immediately. The way car buying should be. I had already researched and test drove the car I wanted. Contacted Joe via email, and he called me back immediately. He gave me a no-nonsense price and did some research on the value of my trade-in. No pressure or persistence. Car was ready to go when I arrived at the dealership, and Joe walked me through all of the important features. Total turnaround time, including signing all the paperwork and working with the Finance person was about two hours. Can't beat that. More

Joseph Minster and the Stevens Creek Lexus team provided me with first class service. In all my years of purchasing, this was the best experience ever. Joseph took care of me and i was very happy and sat me with first class service. In all my years of purchasing, this was the best experience ever. Joseph took care of me and i was very happy and satisfied. Amazing customer service Joseph took the time to do everything right by the customer. Very detailed in explaining all the features of the Lexus. Joseph demonstrated to me what a great dealership you have. I highly recommend this dealership and brand over others, its my second Lexus and i love my car. I wouldn't settle for less. Joseph / Lexus does an extremely good job taking care of it's customers and the amount of cars and returning customers demonstrates their success. More

Ryan Schrantz and Vincent Nguyen first class guys providing first class service. In all my years of purchasing, this was hands down the best experience. The team at Stevens Creek have a different app providing first class service. In all my years of purchasing, this was hands down the best experience. The team at Stevens Creek have a different approach to selling cars, and it is refreshing, mainly because they take the time to do everything right by the customer. They were competitive with the price (thank you Domingo/Vincent), kept us informed of what they were doing while we there, and RYAN was AMAZING at educating my father on all of the features of the Lexus. Bottom line give these guys a raise because they flat out demonstrated to us what a great dealership you have and why we should continue to buy from your dealership. More

I have been looking at purchasing a new car for the past year and finally thought it was time to at least start test driving one. Despite researching on numerous models of cars and brands over the past year year and finally thought it was time to at least start test driving one. Despite researching on numerous models of cars and brands over the past year, I have continued to go right back to the Lexus CT200 Hybrid. My daily commute is pretty bad, so my requirements were something reliable, fuel efficient, and comfortable... The day before I had considered test driving this car, I figured I could at least send an email to sales on the Lexus site to just give them a heads up. Ryan responded and gave me all the information that I needed prior to checking out the car (what they had in stock, what to expect from seeing the car, etc.), so I already felt prepared when walking into the dealership the next day. Saturday morning came and we were introduced to Ryan... My feelings going into purchasing a car were completely thrown out the door when we met Ryan. I thought I was going to feel rushed and pressured into purchasing a car, but Ryan was quite the opposite. His relaxed personality was very contagious, as the whole process seemed conversational. He listened to what we were looking for, he respected the space and time that we needed, and he answered every question that we had. He definitely had our best interest in mind. I came in Saturday morning looking to just test drive cars, but I ended up leaving Saturday afternoon with a brand new 2014 Lexus CT200 Hybrid. Not to mention, we weren't at the dealership that long. We arrived at 1030 Saturday morning and I was home before 4PM. Talk about a great experience! Very much recommended. Also helpful during the process: Eddie (Finance) and Joseph (Sales) More

Our friend recommended Vincent Nguyen to us and we talked to him on the phone to set up date and time to met him at Stevens creek lexus to see the car. Vincent is nice, friendly salesman and good knowledge a to him on the phone to set up date and time to met him at Stevens creek lexus to see the car. Vincent is nice, friendly salesman and good knowledge about cars. He helped us to find the one we like. If you are looking for a Lexus go to see Vincent Nguyen. More

I worked with Jennifer Martinez on the purchase of a 2014 RX350. The experience was wonderful from the moment I arrived. She was knowledgeable, friendly, patient and willing to make a deal work for me. Al RX350. The experience was wonderful from the moment I arrived. She was knowledgeable, friendly, patient and willing to make a deal work for me. Although I wasn't originally planning to trade my car in, their process made the whole transaction smooth. Great experience and will recommend Jennifer and Lexus of Stevens Creek to everyone. More

Thank you John and Celine for your help getting my car! Lexus of Stevens Creek was outstanding! I purchased a RX350 and it was a fabulous experienceThe representatives are fast and responsive. I highly Lexus of Stevens Creek was outstanding! I purchased a RX350 and it was a fabulous experienceThe representatives are fast and responsive. I highly recommend getting your car here. More

Domingo and Haley were pleasing to deal with. They were respectful as well as trying to be persuasive to protect their margin. Fair minded and makes the right call when the buyer is armed with solid comp respectful as well as trying to be persuasive to protect their margin. Fair minded and makes the right call when the buyer is armed with solid comparable data. More