Lexus Stevens Creek

Friendly from beginning but most importantly knows how to save time for customer like me who does not want to spend hours in the dealer shop. It took me only 1 hour to do all the paper works and leave the sh save time for customer like me who does not want to spend hours in the dealer shop. It took me only 1 hour to do all the paper works and leave the shop with the new car. amazing!!! More

Was contacted by Herman about my current leased vehicle and the option to turn it in early and drive away in a brand new leased vehicle of my choosing. Herman was great to work with and made the transition and the option to turn it in early and drive away in a brand new leased vehicle of my choosing. Herman was great to work with and made the transition from one lease to another easy. He is very knowledgable and knows the Lexus vehicles very well, he helped us make the right decision for our lifestyle right now. I look forward to working with Herman again when my current lease ends....if not before! More

I am a long time Lexus owner, leasing a new RX every 3 years, Herman is always helpful with emails with me all the time before I get in (even when he was not in office). And it's an easy process for me to years, Herman is always helpful with emails with me all the time before I get in (even when he was not in office). And it's an easy process for me to drive my old RX in and get another one out. Before this, I never know buying or leasing a car can be so quick and easy. Thanks!! More

Let me start by saying that Herman and Anita were wonderful! My active lifestyle led me to want to switch from a sedan to an SUV. My lease on my ES350 was not coming up until September, so I was happ wonderful! My active lifestyle led me to want to switch from a sedan to an SUV. My lease on my ES350 was not coming up until September, so I was happy to see an email from Anita that I might be able to get out of it sooner. I was honest with her and said I did not think I could afford a Lexus SUV and that I would likely have to leave Lexus. Bottom line, Herman and Anita worked with me to find the right SUV for me at a price I could afford and on terms i could manage. This is the 3rd car I've leased with Herman helping me every step of the way. Buying/leasing a car is stressful for us all, but I found it especially stressful, being a single woman and going through the entire process alone. I feel like they truly had my best interest at heart. I highly recommend Lexus Stevens Creek and especially the dynamic duo, Herman and Anita! More

Peter was knowledgable and has the expertise in his work.He seemed confident in what he was talking about . there was no push at all unlike other salesperson.He was very helpful in helping me make my d work.He seemed confident in what he was talking about . there was no push at all unlike other salesperson.He was very helpful in helping me make my decisions , gave all the attention and time . I would recommend him anytime ! More

I started the process of buying my new Lexus ES 350 Hybrid through the Costco program and was then contacted by Joe Hart. Joe, from the beginning was honest, professional and had the customer first at Hybrid through the Costco program and was then contacted by Joe Hart. Joe, from the beginning was honest, professional and had the customer first attitude which made the process of buying a new car very enjoyable. Joe also took the time to explain the features of the new Lexus and followed up with me after the sale. I highly recommend Joe at Lexus of Stevens Creek. More

Joe was very friendly in explaining the features of the cars, took for a long test drive until I was satisfied. He let me drive the convertible both top up and top down. He also came in on a Sunday to help cars, took for a long test drive until I was satisfied. He let me drive the convertible both top up and top down. He also came in on a Sunday to help me buy the car which is otherwise his day off. He was very honest about the price (which was already a zero markup for them) and there was no hassle on negotiation. The price of the car had already dropped down since it was posted online as they had the 'one price' deal going on. He also helped me get a good price on my trade-in car which had a structural damage. Joe had the car ready exactly I wanted it and I took off :) Overall, Joe was great to work with and I highly recommend going to him for a smooth purchase of a car! More

This was my first upgrade into the luxury car market. I drove a 2001 Honda Civic and after finishing all my education and training and being out in the real world I thought it was time to reward myself. I drove a 2001 Honda Civic and after finishing all my education and training and being out in the real world I thought it was time to reward myself. I worked with closely with Anita, Herman, and Edward and they are an excellent team. Herman and Eddie helped us pick the right vehicle for our needs. We chose a 2013 CT200h. Herman showed us all the pros/cons of each different model and the features that made this vehicle special. Eddie was knowledgeable and honest and really took the time to understand our needs and made appropriate recs. Anita was great! She took the time to go over EVERY financing option in terms of lease, buy, etc. We went through every fathomable way to save $ and come out on top. She explained lease formulas clearly and was very kind. She even offered to watch my young children so I could test drive with my wife. Now, that is impeccable service. Anita knows her stuff and will work with you and your family to put you into the Lexus that is right for you. I highly recommend this place More

Joe is very honest, and hassle free sale person, unlike typical sales person. He really look after customer's interest. Really terrific to work with him. Highly recommended! typical sales person. He really look after customer's interest. Really terrific to work with him. Highly recommended! More

So I originally went to Lexus to talk about the equity on my car and wanted to hear what the sales person had to say. I was met by Ann and Herman and started to go through some numbers. I looked around the my car and wanted to hear what the sales person had to say. I was met by Ann and Herman and started to go through some numbers. I looked around the CPO lot but didn't find anything that caught my eye - mind you wasn't really in the market to roll out with a new car. And then Herman suggested leasing a new Lexus. I told him to run the numbers and we can go from there while Ann took us for a test drive. I was amazed with the new 2013 GS350, from the amenities and conveniences, especially the power and handling. Herman made it easy for me to understand my options and worked with my budget and current financial situation, while Anita assisted me with the leasing details. I've always been treated with respect at Lexus of Stevens Creek whether I was wearing a blazer (when I got my IS) or was in sweats (when I got my GS). I highly recommend Lexus of Stevens Creek when you are in the market for a great luxury and reliable car! More