Lexus Stevens Creek

Unlike dealing with many other car salesmen Vincent was a pleasure to do business with. He made my transaction of purchasing my new vehicle pleasant and very easy. He even emailed me a short video of new ca pleasure to do business with. He made my transaction of purchasing my new vehicle pleasant and very easy. He even emailed me a short video of new car that i could send to friends which was fun..... More

Dealing with an Auto Dealership is not my idea of a pleasant afternoon. However, Lexus of Steven Creek somehow can make it a pleasant experience. This is my second lease experience with Herman and An pleasant afternoon. However, Lexus of Steven Creek somehow can make it a pleasant experience. This is my second lease experience with Herman and Anita; they are truly professional in their support of customers. A few days after my lease, I called Anita about an item; she told me she would have Herman get back to me. Herman was on vacation in Hawaii, but he called me within 5 minutes and let me know he would take care of it. You don’t get much better than that! My own profession is Customer Service, I give Herman, Anita and All of Lexus Stevens Creek an 5 Star rating!!! More

We recently bought a RX350 from Joe Hart. Joe gave us a great price, he is very professional and pleasant to work with Joe took time to explain the features, and even set up the mobile phone connection for great price, he is very professional and pleasant to work with Joe took time to explain the features, and even set up the mobile phone connection for us. The finance process is swift and stress free, Mark even help us to save some money. It was a very pleasant buying experience, thanks Joe and Mark ! More

Joe was very professional and did great introduction about he Lexus model we are interested in and answer our questions in a very professional ways and knowledge. He gave us excellent advice and wins ou about he Lexus model we are interested in and answer our questions in a very professional ways and knowledge. He gave us excellent advice and wins our trust which become the main reason we like to have the deal with the dealers. Really great to work with Joe. More

I bought my second car through Joe Hart and hope to buy a third when ready. I also sent my niece to him to buy her IS. I found Joe to be very responsive and helpful throughout the process. Joe made the wh third when ready. I also sent my niece to him to buy her IS. I found Joe to be very responsive and helpful throughout the process. Joe made the whole process a wonderful experience without any stress. More

My experience with buying my first car went easier than I expected all thanks to Herman. He was kind, friendly, and very attentive. I told him what I wanted and he made it happen! expected all thanks to Herman. He was kind, friendly, and very attentive. I told him what I wanted and he made it happen! More

Never met an honest car salesman before?! Go see Herman Samaniego, he'll take great care of you and put you in the right car for you. Samaniego, he'll take great care of you and put you in the right car for you. More

Vincent was soo good in helping us buy our new lexus RX 350. He did an outstanding job in giving us the best deal. Edward the finance manager was also very patient and helped us a lot. We have been to ot 350. He did an outstanding job in giving us the best deal. Edward the finance manager was also very patient and helped us a lot. We have been to other dealerships and came out unhappy but both vincent and edward made our car buying experience very pleasant. Highly highly recommend them both! Ruchira More

Go see Vincent Nguyen at Lexus of Stevens Creek when you're ready to buy a Lexus. He will work with you every step of the way to find the exact car you're looking for. He is very attentive and willing t you're ready to buy a Lexus. He will work with you every step of the way to find the exact car you're looking for. He is very attentive and willing to work with you when it comes to negotiating on the price. If you get a chance to meet with Vincent and Ted in Finance you won't leave disappointed. More

Thanks for the fantastic team at Lexus of Stevens Creek Service Center! I purchased my car at Lexus of Stevens Creek and found both the dealership (call Haley Frandy!) and service center to surpass my expe Service Center! I purchased my car at Lexus of Stevens Creek and found both the dealership (call Haley Frandy!) and service center to surpass my expectations. I was in the area when I realized my new RX450h had a flat tire. I made my way slowly to the center only to find the tire completely come off about a mile from the center. A few minutes later Omar pulled up behind me - he was on his way back from lunch and saw that I was stranded, and asked how he could help. He didn't even know I had already called the center, he took time out of his lunch break to make sure I was okay! Then Rubin came with his flat bed, he not only reassured me about the damage but also cheered me up when he saw how disappointed I was about the flat tire. But it gets better! Chris Snyder went out of his way to get my car fixed that afternoon, even though it was already after their standard hours for tire replacements. He and Duncan Struthers take customer service to the next level. Because of Chris's professionalism and leadership, I'm already looking forward to coming back for my 5000 mile service check! Thanks! More