Lexus Stevens Creek

Services at Steven Creek are excellent. Employees here are nice. Work is done as estimated time. Employees here are nice. Work is done as estimated time. More

As always Herman found the car I wanted and got me an excellent deal. Everything went very quickly and smoothly. excellent deal. Everything went very quickly and smoothly. More

Exceptional Service from the Top Down, from the General Manager, Tom Slagle to his General Sales Manager, Barry Johnson. They both provided Elite service going above and beyond. The entire process was str Manager, Tom Slagle to his General Sales Manager, Barry Johnson. They both provided Elite service going above and beyond. The entire process was stress free especially when it came to the delivery of the vehicle. Thank you to Carlos for taking time to explain all the features. I drove off a very happy customer. More

Eric Yang is a great Service Consultant . when I needed loan car, Maria Nguyen is a very very friendly, patient and help me to figure out when She was notified my insurance car was expired Tha when I needed loan car, Maria Nguyen is a very very friendly, patient and help me to figure out when She was notified my insurance car was expired Thank you all🙂 More

I went to get the annual oil change and I the end I was told one of my front tire might need to change but wasn’t suggested a rotation or alignment with pricing now I’m concerned told one of my front tire might need to change but wasn’t suggested a rotation or alignment with pricing now I’m concerned More

We recently received excellent service, always very professional and courteous. Kept us informed about our vehicle! We definitely recommend their services to amy Lexus owners! professional and courteous. Kept us informed about our vehicle! We definitely recommend their services to amy Lexus owners! More

Cinthya was a wonderfully kind and patient sales person. She was supportive and helpful throughout the process of researching cars, and she enabled me to do multiple test drives. It really helped me underst She was supportive and helpful throughout the process of researching cars, and she enabled me to do multiple test drives. It really helped me understand the options and share those options with my family so we could make our decision. I recommend working with her! More

Excellent service all around. I was helped by Samson Du and he was awesome to work with. I took my wife’s 2018 Lexus 450h for its big 60k mile service and was offered a loaner to I was helped by Samson Du and he was awesome to work with. I took my wife’s 2018 Lexus 450h for its big 60k mile service and was offered a loaner to help get me through my workday. Work took a day and I was able to pick up my car the next day. I have always taken my car in for service to Lexus of Steven’s Creek and I wouldn’t change it for anything. Awesome people and great work. More

I had a great experience working with Minh as my Lexus service advisor. He was very helpful and professional throughout the entire process. Minh helped me with both my oil change and tire replacement, and service advisor. He was very helpful and professional throughout the entire process. Minh helped me with both my oil change and tire replacement, and he made everything easy and straightforward. He kept me informed, answered my questions, and made sure everything was taken care of properly. I really appreciate his excellent customer service and attention to detail. I would definitely recommend Minh to anyone looking for a helpful and trustworthy service advisor at Lexus! More

Always very professional and courteous. Also tell me what needs to be fixed and what can wait till next time. Also tell me what needs to be fixed and what can wait till next time. More