Lexus Santa Monica

Lexus 80k service excellent service John Lurch at Santa Monica Lexus was great and I really really appreciated his doing a quick fix with the fuse replacements, despite the fact that I John Lurch at Santa Monica Lexus was great and I really really appreciated his doing a quick fix with the fuse replacements, despite the fact that I forgot to mention first thing when dropping off the car. He was very conscientious in making sure that everything was done correctly. More

Best Service in Los Angeles I have taken cars to several dealer service centers in Los Angeles and Lexus Santa Monica wins hands down. Angel Vasquez is the best adviser I have ev I have taken cars to several dealer service centers in Los Angeles and Lexus Santa Monica wins hands down. Angel Vasquez is the best adviser I have ever had; efficient and professional ; no surprises. More

Douglas Elliott...the KING of Customer Service Went in for a routine 5,000 mile service on my CT 2000 and Doug made me feel like I was bringing my Ferrari in! Treated me like he was really interes Went in for a routine 5,000 mile service on my CT 2000 and Doug made me feel like I was bringing my Ferrari in! Treated me like he was really interested in my satisfaction. Thanks, Doug! More

Angel is the Best! Angel is always professional and on time, and always is looking out for my best interest. Thanks Angel for all the work you do, it is always appreciat Angel is always professional and on time, and always is looking out for my best interest. Thanks Angel for all the work you do, it is always appreciated! -Cory Kleinschmit More

Angel Vasquez Angel is always helpful, polite and makes the experience of getting service through a delearship efficient with excellent customer service. I will con Angel is always helpful, polite and makes the experience of getting service through a delearship efficient with excellent customer service. I will continue to use Lexus Service because of his friendly energetic and helpful mannner. More

Great Service Center and help from Doug Elliott Had to take my car in for a minor recall issue and Doug helped me from start to finish. Got me in and out quickly and kept in touch throughout the da Had to take my car in for a minor recall issue and Doug helped me from start to finish. Got me in and out quickly and kept in touch throughout the day. Only issue was some delay in check out of loaner car which I hope they work out as Service Center and that part of the experience was flawless. Again my thanks to Doug and team in Service Center. Michael Block More

Best Customer Service! My service rep, Ray James, is awesome! He's at top of his game when it comes to customer service! His expertise, professionalism & great follow up are My service rep, Ray James, is awesome! He's at top of his game when it comes to customer service! His expertise, professionalism & great follow up are the reasons why I come in for service of my Lexus vehicle. He has his customer's best interest in mind always! More

Goes above and beyond every single time! Angel Vasquez has been my service consultant for many years now, and he demonstrates the true meaning of excellence in customer service, going above a Angel Vasquez has been my service consultant for many years now, and he demonstrates the true meaning of excellence in customer service, going above and beyond every single time. He is kind, honest, and truly cares about his client and their needs. Thank you Angel, as always, for outstanding service!! More

ALl good things Having service at Lexus Santa Monica goes so smoothly. From making an appointment, getting a loaner car and actually having the service it all flows Having service at Lexus Santa Monica goes so smoothly. From making an appointment, getting a loaner car and actually having the service it all flows so easily. Angel Vasquez puts the icing on the cake. Thank you Angel. More

good service Attentive service by Douglas Elliott. Very satisfied for my scheduled maintenance. He kept me informed from start to finish.. I would recommend this Attentive service by Douglas Elliott. Very satisfied for my scheduled maintenance. He kept me informed from start to finish.. I would recommend this center. And there is a comfortable waiting area with several varieties of complimentary coffee. Too bad the baked cookies don't come out until after 9.30a.m. More