Lexus Santa Monica

I had a good experience Love my new car! I know I can go back and get all of my questions answered and any help I need. Thank you for making the experience easy. Love my new car! I know I can go back and get all of my questions answered and any help I need. Thank you for making the experience easy. More

Excellent Experience This is my 5th lease from Lexus Santa Monica and they make the car buying experience painless. Ron Holbrook is the very best Salesmen who makes us fe This is my 5th lease from Lexus Santa Monica and they make the car buying experience painless. Ron Holbrook is the very best Salesmen who makes us feel like a valued customer. I'd highly recommend SM Lexus! Don't go anywhere else! More

Another Great Experience at Santa Monica Lexus service I have been taking my car in for service at Santa Monica Lexus for at least five years now. I have never had a bad experience in all these years. The I have been taking my car in for service at Santa Monica Lexus for at least five years now. I have never had a bad experience in all these years. The service reps and techs are very informative, courteous and helpful. This last experience was no different. I had Oscar Najera as my service rep. He was great! He answered all of my questions. I never felt pressured to speed things up. I needed tires.He quoted me their price and then went online to find the lowest price elsewhere, in which he ended up matching the price. I also needed rear struts. Never felt pressured to buy them at that time. Oscar told me I had some time. I ended up getting the work done the next week. They will never pressure you into getting any work done. They will always break it out into items that can wait awhile and those that need immediate attention. But it's always your decision. Thank you again Oscar! I will be back! Highly Recommend Oscar and the team at Santa Monica Lexus! More

Easiest car acquisition I've ever expreienced! Brought my 2015 leased Lexus ES300h in for 30k mile service which would have cost $500 on a car I would be giving back in a few months. Within an hour Brought my 2015 leased Lexus ES300h in for 30k mile service which would have cost $500 on a car I would be giving back in a few months. Within an hour I received a call from the internet sales guy, Omar, and he made me an offer I could not refuse: brand new 2017 Lexus ES300h as a "key swap," meaning nothing down, payment stays the same, lease terms same as well. And best of all, saved $500 since I didn't have to pay anything for servicing the old car! I came in, picked my color, left to see a client and when I returned to dealership 2 hours later car and paperwork were ready. I signed the paperwork and went home in a brand new car without spending anything! They even honored the last payment I'd made on my old car as the first payment of the new car! They were all wonderful and made the experience easy and pleasant. Thank you Santa Monica Lexus! More

routine service Ray was very helpful and answered questions about future service needs, issues I needed to look out for and made the service experience very pleasant Ray was very helpful and answered questions about future service needs, issues I needed to look out for and made the service experience very pleasant More

Enrique is AMAZING!!!! If all possible we would give Enrique 1000+ stars. My husband and I are truly thankful for his outstanding service. This is the 2nd Lexus RX350 we lea If all possible we would give Enrique 1000+ stars. My husband and I are truly thankful for his outstanding service. This is the 2nd Lexus RX350 we lease and Enrique had assisted us in this process twice. We met Enrique when he used to work at Jim Falk Lexus in Beverly Hills that's were we got our first RX, but now that he has moved on to Lexus of Santa Monica we choose to follow him there. If you are in the market for a new Lexus and exceptional service, do yourself a favor call or go see Enrique Carvajal. More

Overall experience So far, the car was repaired well but it did take a day longer than expected. Tim Nelson is always cooperative and helpful and he tries hard. So far, the car was repaired well but it did take a day longer than expected. Tim Nelson is always cooperative and helpful and he tries hard. More

My new lexus dealership Enrique is by far the best salesperson I have met in the automotive industry. He was very fast on getting me the deal he promised and the whole proces Enrique is by far the best salesperson I have met in the automotive industry. He was very fast on getting me the deal he promised and the whole process was hassle free. Will definatey recommend all family and friends to him More

Great experience Had a great purchase experience. Fantastic service, very attentive. Easy to purchase my new Lexus. Will definitely recommend Santa Monica Lexus to fri Had a great purchase experience. Fantastic service, very attentive. Easy to purchase my new Lexus. Will definitely recommend Santa Monica Lexus to friends and family for their next purchase of a car. Thank you! More

AMAZING EXPERIENCE AT LEXUS SANTA MONICA This is my second vehicle experience at LSM and they are fantastic, from the great deal they offered to the professional and respectful staff the expe This is my second vehicle experience at LSM and they are fantastic, from the great deal they offered to the professional and respectful staff the experience was great - I highly recommend this dealership! More