Lexus Santa Monica

Exceptional service with knowledgeable employees Wonderful salesmen,no pressure,in a great environment! This Lexus showroom is incredibly meticulously pristine environment makes it easy to purchase a Wonderful salesmen,no pressure,in a great environment! This Lexus showroom is incredibly meticulously pristine environment makes it easy to purchase a vehicle..My salesman was Christian and he treated me with respect . Thank you Santa Monica Lexus for a great buying experience! More

Always courteous and they get the job done! George was courteous and he got the job done at the time when he said it would be done. I've always had good service at this dealership. Very satisf George was courteous and he got the job done at the time when he said it would be done. I've always had good service at this dealership. Very satisfied. More

Thanks Jennifer Ellis for excellent service and all LEXUS SANTA MONICA employees. HAPPY THANKSGIVING!!! We are happy that we are with you. From Tereza Nelson and Jimmy W for excellent service and all LEXUS SANTA MONICA employees. HAPPY THANKSGIVING!!! We are happy that we are with you. From Tereza Nelson and Jimmy Williams. More

You cannot do better than Lexus Santa Monica I've had many Lexus vehicles over the years and I have purchased them all from Lexus Santa Monica. They do an excellent job, are not overly aggressive I've had many Lexus vehicles over the years and I have purchased them all from Lexus Santa Monica. They do an excellent job, are not overly aggressive and they truly provide an enjoyable car buying experience. Again, I have purchased many vehicles from them over the year and they are incredibly consistent. More

Excellent I have referred all my friends to Roxanne and they have all been happy with her service. She is friendly and very helpful, and makes me feel like I have referred all my friends to Roxanne and they have all been happy with her service. She is friendly and very helpful, and makes me feel like I got the best price possible More

No stress, no strain Patrick Levenson was attentive and efficient in setting up the repair. I was to wait 1.5 hours for the work to be finished. the waiting lounge is ple Patrick Levenson was attentive and efficient in setting up the repair. I was to wait 1.5 hours for the work to be finished. the waiting lounge is pleasant, and TV, warm choc-chip cookies, popcorn and various coffees are offered to make it a comfortable experience. More

Tim Nelson does a tremendous job! The service experience at Lexus Santa Monica is warm and inviting. I compare other places with my experience at SM Lexus and they don't compare! Tim The service experience at Lexus Santa Monica is warm and inviting. I compare other places with my experience at SM Lexus and they don't compare! Tim Nelson is great service agent. I have been going to him since my car was new. My car is now 10 years old and going strong thanks to Tim and Santa Monica Lexus. Go! You won't be disappointed. More

well done Professional, kept me informed. completed earlier then expected . People in cashier area and on phone excellent . Had car towed at night to drop off Professional, kept me informed. completed earlier then expected . People in cashier area and on phone excellent . Had car towed at night to drop off area per text and telephone instructions. No problem at night or in am. More

Tim Nelson is the Best. Tim Nelson always explains the problem and the best solution. His knowledge of my RX 350 is exceptional and his honesty saves me money. Ev Maguire Tim Nelson always explains the problem and the best solution. His knowledge of my RX 350 is exceptional and his honesty saves me money. Ev Maguire More

Everything was more than perfect Lexus service associates are so friendly. They make it simple to schedule service and go out of their way to work with your schedule. Traffic was an Lexus service associates are so friendly. They make it simple to schedule service and go out of their way to work with your schedule. Traffic was an issue en route, but one call was all it took to change my appointment 30 minutes. Nice. I was greeted with a smile curbside and the service writer Carlos Pelayo was super quick, professional and respectful of my time. The paperwork was a breeze and while waiting for my great hybrid loaner car I was able to enjoy a wonderful latte and a yummy freshly baked chocolate chip cookie. My car was serviced within the estimated timeframe and delivered pronto when I returned. Plus, it had been washed and looked nearly new! I passed on the fresh cookies on the return visit but enjoyed a second latte...YUM. Lexus gets 5 stars & 2 thumbs up from this customer!! More