Lexus Santa Monica

NEW CAR LEASE We have worked with Ron Holbrook for over 15 years and have always found him to be extremely professional and helpful to our requests and needs. In ad We have worked with Ron Holbrook for over 15 years and have always found him to be extremely professional and helpful to our requests and needs. In addition, both Syndel and Lyndon were knowledgeable and excellent. More

Super Sales Team! Willie Orozco walked me thru the sales deal with grace and ease. Affable, patient, knowledgeable and not pushy-great qualities in a salesman. He staye Willie Orozco walked me thru the sales deal with grace and ease. Affable, patient, knowledgeable and not pushy-great qualities in a salesman. He stayed late, to make sure I was well taken care of, when doing the paperwork, showing his commitment to my having a good experience. Joshua Villalobos, tech specialist, was knowledgeable and patient with this old Luddite! Trying to take in how all the 'bells and whistles' function, was like doing 5th grade word problems in math, but Joshua made sure I was comfortable with the tasks at hand! Roger, a manager, jumped in to expedite my paperwork and was beyond delightful! Gotta love a financial guy with a sense of humor! With such a great sales team, it was hard to understand how the sales manager, Simon, had the amenability of a doorstop? However, my interaction with him was brief and didn't deter me from making the decision to buy the car from Santa Monica Lexus and William (Willie)! I'm happy with vehicle and my overall experience More

OUTSTANDING SERVICE ! Enrique is the MAN!!!!! I honestly came here just to try it, thinking I was gonna get a complete different make. But Enrique's enthusiasm and professi Enrique is the MAN!!!!! I honestly came here just to try it, thinking I was gonna get a complete different make. But Enrique's enthusiasm and professionalism swept me over. He's extremely patient and knowledgeable and has an amazing attitude. I DONT THINK I WOULD FIND A BETTER PERSON TO GET A CAR FROM! THANKS A MILLION!!! 😎👌🏻👌🏻👍🏻👍🏻👍🏻👍🏻👍🏻🏅🏅🏅🥇 More

So amazing!!!! Stop in and see Enrique if you want the best deal! I was referred to him by co-workers and friends, and it was the best decision I made. He will work Stop in and see Enrique if you want the best deal! I was referred to him by co-workers and friends, and it was the best decision I made. He will work a miracle to get you what you want, at an affordable price! He was absolutely amazing and sooo patient when I couldn't choose between two cars. He was so sweet and didn't rush or pressure me, at all. He will definitely make it work, so you drive away in your dream car. I got my dream car and couldn't be happier with him and the amazing service at Santa Monica Lexus. I would give 10 stars if I could! Choose Santa Monica Lexus if you want your dream car, you won't regret it. I'm in love with my brand new 2018 Lexus IS 300 F-Sport! More

Jennifer Ellis is Amazing! Hands down the best car dealer and car buying experience I have ever had. Just got my second car from them and they are so good. I have sent several p Hands down the best car dealer and car buying experience I have ever had. Just got my second car from them and they are so good. I have sent several people there all of whom have purchased vehicles from them. Please see Jennifer Ellis. She is the best! More

good experience with Service consultant. I came to Santa Monica, Nov. 29 for my 12 month service on my leased car. Ray James was extremely helpful and courteous. He had a loaner car ready f I came to Santa Monica, Nov. 29 for my 12 month service on my leased car. Ray James was extremely helpful and courteous. He had a loaner car ready for my while my car was being serviced. making the transaction fast and smooth. He immediately left me his contact phone #. In case I needed it., Sure enough, I had trouble getting the loaner started at one point. He was more than helpful and patient to "walk me" thru successfully. We had good communication, establishing the right time to pick up my car, I live out of the Santa Monica area, therefore making best use of my time. I will be sure to look him up next time my car is due for service. Needles to say that your valet manager, Jesus "Chui" is just as a wonderful person More

It was for scheduled maintenance on my 2 year old Lexus 300h Adriane Marmolejo was great at getting me in-out in short fashion -- provided pick-up and drop-off service, to my office, all with a smile AND tasty s Adriane Marmolejo was great at getting me in-out in short fashion -- provided pick-up and drop-off service, to my office, all with a smile AND tasty snacks at the dealership -- Lexus Santa Monica is a great place to buy a car -- GO FOR IT! More

Great 1st Time Experience I came in for my 10,000 mile service and chose to wait. I was able to sit in a private office with a desk and comfy chair with a big window overlookin I came in for my 10,000 mile service and chose to wait. I was able to sit in a private office with a desk and comfy chair with a big window overlooking the lobby/general waiting area. While waiting for my car to be serviced, I was able to get a lot of personal work done. More

Great service department! I come to this location for routine maintenance. Easy to schedule an appointment and great/fast service. Carlos Pelayo was super helpful! I'll be back I come to this location for routine maintenance. Easy to schedule an appointment and great/fast service. Carlos Pelayo was super helpful! I'll be back again. More