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Lexus Santa Monica

Santa Monica, CA

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rated
1,310 Reviews

1501 Santa Monica Boulevard

Santa Monica, CA

90404

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1,310 Reviews of Lexus Santa Monica

November 28, 2019

I returned to Lexus Santa Monica this weekend when I needed a new car. I had worked exclusively with Enrique Carvajal in the past who had sold me a few cars, and I was thrilled that he still works there More

by Judy Land
Recommend Dealer
Yes
Employees Worked With
Enrique Carvajal
November 17, 2019

Fabulous, as usual. Neal Greene was again wonderful and so knowledgeable about all the models. Joshua was very patient helping me set everything up in my new car. And Jul More

by anncruchley
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joshua and Julie Dishner, Neal Greene
Nov 22, 2019 -

Lexus Santa Monica responded

Thank you for your time and your kind review. We are pleased to hear that our team was able to help you find the perfect vehicle to meet your needs. We look forward to seeing you again when your new car is ready for its first service!

November 11, 2019

Excellent help from David with my service David was most obliging and fitted me in for a short service and replace the battery on my key which was showing it was about to expire. Very worryi More

by Sandra
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Cabrera
Nov 22, 2019 -

Lexus Santa Monica responded

Sandra, thank you for taking the time to share your experience. We are pleased to know that our service team has taken such great care of you. Our aim is to give every guest the highest level of customer service and quality.

November 10, 2019

Very accommodating. Efficient and helpful. Bob Uchida and Elliot were excellent as was Josh the technician who showed me different features of the car. Valet Parker’s we’re excellent More

by Sal
Recommend Dealer
Yes
Employees Worked With
Elliot. And Josh, Bob Uchida, Enrique Carvajal, Lisa Bader
Nov 22, 2019 -

Lexus Santa Monica responded

Sal, we appreciate you taking the time to write this great review. Painless and efficient visits are what we aim for, so it is pleasing to hear that our team took such great care of you. Enjoy your new vehicle and we look forward to seeing you in the future.

November 10, 2019

Easy peasy Arsany was great and took care of everything. I had another appointment in Santa Monica which I went to while Lexus serviced my car. They even arran More

by PaigeNewCar
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Arsany Kamel
Nov 22, 2019 -

Lexus Santa Monica responded

Thank you for taking the time to share your experience with us. We are pleased to know that our service team has taken such great care of you. Our aim is to give every guest the highest possible level of customer service and quality.

November 09, 2019

Val and Mason were outstanding. They were very supportive, responsive and friendly. Their concern to meet our needs and listen was very much appreciated. We would not be enjoying our new car witho More

by SuzanneF
Recommend Dealer
Yes
Employees Worked With
Val, Mason
Nov 22, 2019 -

Lexus Santa Monica responded

Suzanne, thank you for your time and your kind review. We are pleased to hear that our team was able to help you find the perfect vehicle to meet your needs. We look forward to seeing you again when your new car is ready for its first service!

November 08, 2019

Couldn't ask for more It was my first time there and a great experience. Fair all the way around, and they listened to a hair-brained scheme I had of installing Google Aut More

by rjg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ray James
Nov 22, 2019 -

Lexus Santa Monica responded

Thank you for your time and feedback. We are pleased to hear that you had such a positive experience with us. We look forward to seeing you again when your vehicle is ready for its next service.

November 07, 2019

Service at Santa Monica Lexus is great every time. They get me in and out quickly and are easy to deal with. The staff is courteous and nice. Highly recommend! More

by Mattyd
Recommend Dealer
Yes
Employees Worked With
Leroy
Nov 22, 2019 -

Lexus Santa Monica responded

Thank you for your kind review. We are delighted to hear that your vehicle service was completed quickly! We look forward to seeing you again when your car is ready for its next service.

November 06, 2019

service visit Ray James made my visit easy, courteous, and professional. Dealership was quite time efficient especially with use of courtesy LYFT transport to and More

by Adam Mindel
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ray James
Nov 22, 2019 -

Lexus Santa Monica responded

Adam, thank you for your kind review. We are delighted to hear that your vehicle service needs were resolved quickly and efficiently! If we can help you with anything else, please don't hesitate to call!

November 06, 2019

purchased a previously owned NX 300. We worked with Jack George and found him to be delightful. He answered all of our questions and never made us feel rushed or pressured. We felt very More

by Carol
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jack George
Nov 22, 2019 -

Lexus Santa Monica responded

Carol, we are thrilled to hear about your positive experience. Our entire dealership takes great pride in providing the best possible buying experience and Jack will be thrilled to hear your kind words.

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