Lexus Santa Monica

Excellent! Another fantastic experience, I had a big nail in my tire, Armando as well as the tire specialist were super helpful and got my car back in no time wi Another fantastic experience, I had a big nail in my tire, Armando as well as the tire specialist were super helpful and got my car back in no time with brand new tire. I’m definitely coming back... And the front desk ladies that helped me out with my loaner are the sweetest! More

Tim Nelson is awesome Recommended exactly what I needed... service was quicker than I expected. Loaner was great, clean and full tank. I'm a customer for life ... great w Recommended exactly what I needed... service was quicker than I expected. Loaner was great, clean and full tank. I'm a customer for life ... great work More

Service Dept I've had many Lexus cars over the years. I always go to Tim Nelsen as my service advisor. He's always friendly, upbeat and accommodating I've had many Lexus cars over the years. I always go to Tim Nelsen as my service advisor. He's always friendly, upbeat and accommodating More

Fantastic Customer Service Took our car in for a scheduled recall part install and David Cuevas provided efficient and timely service. He was also very cordial and got us on ou Took our car in for a scheduled recall part install and David Cuevas provided efficient and timely service. He was also very cordial and got us on our way with our loaner car quickly. We liked David and told him that we would like him to be our rep going forward. More

Great service!! I have leased from Lexus for 4 years. Very few problems. Recently encountered one and brought to the Santa Monica service center - I worked with Arman I have leased from Lexus for 4 years. Very few problems. Recently encountered one and brought to the Santa Monica service center - I worked with Armando Cordon, he was great and everything associated with my service was smooth as a result of working with him directly. 5 star experience. Thanks! More

Easier Than Pie! An old saying is to say that something is easy to do is to say the task is “as easy as pie”. Well, getting my LEXUS GS 350 F Sport serviced at Santa M An old saying is to say that something is easy to do is to say the task is “as easy as pie”. Well, getting my LEXUS GS 350 F Sport serviced at Santa Monica LEXUS was easier than that. From start to finish, I was treated like royalty. Every service personnel was quietly efficient and extraordinarily friendly throughout my visit. I was in and out in no time (so I had to finish watching the Dodger game at home). Like I said above, getting my car checked out & road-ready was “easier than pie”. More

Passenger side air bag recall The service and attention to this problem was very good. The service department always feels welcoming and the staff answered all my questions. Than The service and attention to this problem was very good. The service department always feels welcoming and the staff answered all my questions. Thank you. More

Excellent and prompt service Patrick is always helpful and informative and takes great care of all our family members with Lexus vehicles! And those chocolate chip cookies ... ma Patrick is always helpful and informative and takes great care of all our family members with Lexus vehicles! And those chocolate chip cookies ... makes even a few minute wait worthwhile. More

Great service Added another Lexus to the family. The process was smooth and painless especially with a 3yr old in tow. We will definitely be coming back in the futu Added another Lexus to the family. The process was smooth and painless especially with a 3yr old in tow. We will definitely be coming back in the future. More