Lexus Santa Monica

I took my parents to buy a new 2013 Lexus RX 350 to Lexus Santa Monica. It was awesome!! We were greeted by Neal Greene and introduced us to his manager Ben. They thanked us for driving out from Orange Count Santa Monica. It was awesome!! We were greeted by Neal Greene and introduced us to his manager Ben. They thanked us for driving out from Orange County and offered us coffee and freshly baked cookies! We test drove the car my dad wanted and he loved it! Neal did a great job explaining the functional details of the car to my parents. His knowledge and expertise brought value and credibility. Ben worked out an amazing deal that exceeded our expectations!! Thanks guys. More

I bought the car from Neal Greene, who was an absolutely delightful person and excellent salesman. He explained everything about the car and worked with me on the financial side, along with Arman, his very delightful person and excellent salesman. He explained everything about the car and worked with me on the financial side, along with Arman, his very helpful manager. Neal was patient and understood that I needed to wait a few days before making a decision. He did everything he could to make the deal work and it did. It was a painless experience to work with him. He was helpful, supportive and knowledgeable. I can't say enough about the experience I had and would recommend this dealership and Neal Greene to anyone looking for a Lexus in the Santa Monica area. Julie Sayres More

Dany was extremely gracious and helpful when I came in to lease a car. I highly recommend him. I came in to lease a new lexus and he bent over backwards to make the deal for me at the price I requested. He w lease a car. I highly recommend him. I came in to lease a new lexus and he bent over backwards to make the deal for me at the price I requested. He was very genuine and when a little speed bump in the deal came up, he went to bat with me and got me the per month payment I needed in order to make the deal. He's good at what he does and makes the experience of buying a car a positive one. I rarely write online reviews but I thought my experience with him deserved to be mentioned. More

I made contact with Ben at Santa Monica Lexus to lease a new 2012 RX 350 and the service was GREAT!!! So great that less than a month later I went back for a Certified Pre-Owned LS 460. Ben set us up and t new 2012 RX 350 and the service was GREAT!!! So great that less than a month later I went back for a Certified Pre-Owned LS 460. Ben set us up and this time Dany and Natasha were great and instrumental in getting me what I wanted and where I needed to be. Santa Monica Lexus welcomed me with open arms, made me feel comfortable, and made a deal happen within a short time frame. These car guys put a deal in place that made me happy and if you want to get a deal that will make you smile, go there now!!! More

Neal provided a truly outstanding car-buying experience. I went in looking to just test drive the CT200h and came home several hours later owning it. Although it wasn't in our lease agreement, Neal promised I went in looking to just test drive the CT200h and came home several hours later owning it. Although it wasn't in our lease agreement, Neal promised that our two years of service and maintenance on the car was in their system and that we'd be taken care of. Being a recent college grad, Neal was able to bring my payments down to a manageable schedule. More

I have been looking into a new car for the last 18 months and following the new GS since it was announced. I have been in contact with several dealers over the last few weeks and can honestly say that Lexus and following the new GS since it was announced. I have been in contact with several dealers over the last few weeks and can honestly say that Lexus of Santa Monica FAR EXCEEDED my expectations and their competitors offerings. In this day and age of multi-mode instant communication, the internet sales team was receptive, straightforward, and most importantly prompt. Some dealers took 2-3 days to respond via email. The Santa Monica team’s response was within hours. I would absolutely recommend and re-visit this dealership even though it is nearly 65 miles away and through LA traffic. Once I arrived, there was no last minute haggling or surprise additions just a very straightforward and easy to work with Sales Team and Financing Department. Definitely worth a visit! -Matt More

Best experience ever!! Enrique was awesome he made it so easy and fast. He went the extra mile!! Everybody was really nice and professional we felt like family. I would definitely come back here and recomm easy and fast. He went the extra mile!! Everybody was really nice and professional we felt like family. I would definitely come back here and recommend Enrique to my friends and family. More

I just bought my second Lexus through Neal Green and as before it was a wonderful experience. Neal knows all of his cars, offered a test drive right away and bent over backwards to make me happy. I see m before it was a wonderful experience. Neal knows all of his cars, offered a test drive right away and bent over backwards to make me happy. I see myself in that showroom again in a few years. John Younan of Financial Services was so nice and Natasha Senecal was a delight while helping me with the electronics. All and all a great experience. More

HORRIBLE DEALERSHIP - DO NOT WASTE YOUR TIME TO VISIT THIS DEALER! I have NEVER experienced such horrible customer service, lack of product knowledge, nor mind games such as this dealership offers. Even THIS DEALER! I have NEVER experienced such horrible customer service, lack of product knowledge, nor mind games such as this dealership offers. Even the lady sitting next to me stated she would NEVER visit this dealership again. This dealership lies, false promises, back stabs and ruins your day! Lexus Headquarters should shut this dealership down! More

Great car, fabulous treatment. The staff was knowledgable and helpful in getting me what I wanted. Certainly will go back again for my next car! and helpful in getting me what I wanted. Certainly will go back again for my next car! More