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Lexus San Diego

San Diego, CA

4.9
1,307 Reviews

4970 Kearny Mesa Rd

San Diego, CA

92111

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1,307 Reviews of Lexus San Diego

January 04, 2021

Very professional and easy to deal with. Also very knowledgeable and willing to assist/make customer happy. Would definitely recommend both listed employees to others. More

by Jmichitsch
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Patris, Lorena Vereda
Jan 05, 2021 -

Lexus San Diego responded

Thank you for the wonderful review! We are happy to know that you received professional and knowledgeable service at our dealership. Please come back to see us here at Lexus San Diego.

January 04, 2021

The service department personnels at Lexus Kearny Mesa are very polite. My service consultant Marco was very pleasant, assisted me in what I need to have done on my car . So grateful for his assistance. More

by loody
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marco at service department
Jan 04, 2021 -

Lexus San Diego responded

Thanks or your feedback for Marco! We hope you have a great day and look forward to seeing you here again at Lexus San Diego!

January 01, 2021

Great, except I saw my Lexus license plate holder was broken and thought you might have replaced it as a courtesy. Mercedes will do that. More

by Rhodahar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marco Martinez
Jan 02, 2021 -

Lexus San Diego responded

Thank you for your feedback. We will be sure to pass it along to our management team. Lexus San Diego looks forward to providing you with five-star service in the future.

December 31, 2020

Very clean and every single employee is very friendly and helpful. I been using Lexus San Diego for the past 6 years and they have never disappointed me. More

by Mendoza1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Gurel, Sean Weaver
December 30, 2020

We received an excellent customer service from Marco Martinez our service consultant all the way to the maintenance crew. Making appointment was not hard accommodation is always available as early as po More

by Litacortan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marco Martinez, Sean Weaver
December 26, 2020

Excellent in every way. Appreciated how quickly they git me out with a loner car and were done with the service just when they estimated More

by barbaramandel08
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Caine
December 25, 2020

Very professional and excellent service. Our service manager, Michael Cain found us a loaner car even though all the loaners were gone. Always a pleasure when having my car serviced here. More

by cbbuzz1999
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Cain
December 24, 2020

Way to expensive just to fix cracked leather that shouldn’t have cracked in the first place. Disappointed that it cracked in the first place then it cost me over $700 to fix 😢 More

by Carolmisner1010
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Weaver
December 21, 2020

We were very pleased with the patience of the salesmen as we assessed our needs. They were extremely helpful, polite and friendly. And we love that a tech expert helped us learn and setup all of the amazin More

by Pbellusher
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alvin duong, Kevin, Sean Weaver
December 17, 2020

Very professional yet friendly and so mannerly. Facility is very clean, decorated, ambient upbeat music and a nice, free loaner car. Love the gourmet coffee machine and the car wash! More

by Victory.ghl
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Andy Amenta—service advisor
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