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Lexus San Diego

San Diego, CA

4.9
1,305 Reviews

4970 Kearny Mesa Rd

San Diego, CA

92111

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1,305 Reviews of Lexus San Diego

February 17, 2021

The entire experience was flawless. Derek my Salesman was Amazing and the entire team was fantastic. We actually stayed late after hours and still was amazing. Thank you again to the whole Lexus San Diego Te More

by brobitaille
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Weaver
Feb 18, 2021 -

Lexus San Diego responded

Thank you for taking the time to write a positive review! We are glad to hear Sean was able to help you find a great ride and made your overall experience at our dealership amazing and flawless. If you ever need help with your new ride, feel free to give us a call at Lexus San Diego!

February 17, 2021

Michael the gentleman assigned to support me with my car recall was extremely pleasant and helpful. When I needed to call back to ask a follow up question, Mr. Michael was very responsive and quick to retur More

by nwatkinsba
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Michael Cain
Feb 17, 2021 -

Lexus San Diego responded

Hi there, thank you for the kind words with Michael and our team! We're glad to hear your experience was positive. It's great to know your experience with us was pleasant. We appreciate your business and hope you consider us again.

February 13, 2021

Andy was very knowledgeable about the service that would be performed on my vehicle and gave a thorough breakdown off the services rendered when the job was completed. More

by Todd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Amente
Feb 14, 2021 -

Lexus San Diego responded

Thank you for your feedback, Todd! We are so pleased to learn that Andy provided you with consummate service. Lexus San Diego is always happy to be of service; please come back at any time.

February 09, 2021

Excellent and dependable service. My car was returned as committed and was exceptionally clean. Drop off and pick up of loaner was very efficient and easy. More

by Jay
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Amenta
Feb 10, 2021 -

Lexus San Diego responded

Thanks for sharing the excellent experience you had at Lexus San Diego, Jay. We appreciate that you have chosen us for your vehicle needs. If there is anything else we can do, please do not hesitate to reach out!

February 07, 2021

I love having my car serviced and repaired at Lexus in San Diego. I always feel like I’m visiting friends. Michael Cain is wonderful. He seems to know and understand my car and he knows and understands ho More

by Jenee.wallace
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael cain, Sean Weaver
Feb 08, 2021 -

Lexus San Diego responded

We're super glad to know about your wonderful feedback for Lexus San Diego and our services. Michael is an amazing team member and we're lucky to have him. If there is anything else we can do, please do not hesitate to reach out!

February 07, 2021

Efficient and courteous. Dropped off car at approximately 8 o’clock in the morning and it was ready by 4 o’clock in the afternoon. I was given a loaner car to use during that time. More

by Bcasino
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kegan
Feb 07, 2021 -

Lexus San Diego responded

Thank you for dropping by Lexus San Diego for your service needs. We hope you'll visit again!

February 07, 2021

Extremely professional, Lillie Fuentes explained all my concerns. Unfortunately I was told that I needed rear brakes and rotor shaved after only owning the vehicle less than a year but I guess that I neede More

by LEXUS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lillie Fuentes and Keith (service Mngr)
Feb 07, 2021 -

Lexus San Diego responded

We're glad you're happy with the way we do business here. We hope you're satisfied with the safety services! Please don't hesitate to reach out to us here at Lexus San Diego in the future if you need any further auto-related assistance.

February 06, 2021

Kegan took care of me terrifically- Everything went perfectly- Loved the 2021 Lexus i300 2021 loaner- Great job-Always a pleasure doing business at Lexus of San Diego More

by sharle142
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kegan Johnson
Feb 07, 2021 -

Lexus San Diego responded

Thank you for taking the time to share your terrific feedback for Kegan and our team at Lexus San Diego. Congratulations on your 2021 Lexus i300! If there is anything else we can be of assistance with, please do not hesitate to reach out. We hope you have a wonderful day!

February 05, 2021

Ben is amazing! He was professional and took the time to answer all my questions. It was a wonderful experience and because of him I will be back. Also Danny in finance was great. He processed everything More

by Khatrahs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Copeland, Danny Swaim, Sean Weaver
Feb 06, 2021 -

Lexus San Diego responded

Hi Khatrahs, thank you for the amazing feedback with Ben, Danny, and our team! We're glad to hear your experience with us was five-stars. We appreciate your business and are here if there is anything else we can help you with.

February 04, 2021

Battery was fully charged after checking to make sure the battery was good and nothing was draining it. I know it’s because of Covid but I do miss the treats in the waiting area. More

by Jer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ramon Quintero, Sean Weaver
Feb 05, 2021 -

Lexus San Diego responded

Thank you for taking the time to leave a review for us at Lexus San Diego! We hope to see you again soon!

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