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Lexus San Diego

San Diego, CA

4.9
1,305 Reviews

4970 Kearny Mesa Rd

San Diego, CA

92111

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1,305 Reviews of Lexus San Diego

February 28, 2021

I have been servicing my GS 430 with this dealership since 2006. They have retained my business as a result of their professional care and consideration of the car and customer. Marco Martinez is a supe More

by Doug Danny
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marco Martinez
Mar 01, 2021 -

Lexus San Diego responded

Hi Doug, thank you for sharing your compliments with us! We're glad to hear Marco and our team have given you exceptional service. We appreciate your continued support and hope to work with you again in the future!

February 27, 2021

Good location, experience salesmen and very friendly , I make appointment and the salesman was waiting outside and he answered all my questions. The dealership was very clean More

by imadhanna2000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Weaver
Feb 28, 2021 -

Lexus San Diego responded

Thank you for the great review! We are happy to know that you had a positive experience with Shawn, and if there is anything else we can do for you, please let us know.

February 26, 2021

Completion of service was delivered on time. The one that needs improvement are the customer waiting area. Some toyota (not Lexus)dealership are even much nicer. That area where you have to bring in your ve More

by Zaezzar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Cain
Feb 26, 2021 -

Lexus San Diego responded

Hi Zaezzar, thanks for the feedback. We'll be sure to share your comments with our Management Team. Let us know if there is anything else we can do for you.

February 25, 2021

They cannot do enough to make your experience perfect!!! From check in to check out...everyone is efficient, friendly and thorough! They go above and beyond!! More

by flyingjranch
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ramon
Feb 26, 2021 -

Lexus San Diego responded

Thank you for taking the time to leave a review. We're happy we could exceed your expectations! We really appreciate your recommendation and if there is anything additional that we can do for you, please let us know! Take care!

February 24, 2021

The customer service by Marco and the staff at Lexus San Diego is far superior then other dealerships! I only take my is250 to this location and never have to worry about anything because the staff handle e More

by Uhlexis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marco Martinez, Sean Weaver
Feb 25, 2021 -

Lexus San Diego responded

Thank you for the kind review! We are delighted to know that you always received excellent customer service from Marco. Please let us know if we can be of any further assistance at Lexus San Diego.

February 23, 2021

The work was finished as promised and on time. Mike Cain was my contact as was easy to work with and very professional. The service was a good experience More

by Toporeo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Cain
Feb 24, 2021 -

Lexus San Diego responded

Hi Toporeo, thank you for sharing your comments with us! We're delighted to hear Mike has given you a good experience. We truly appreciate your business and welcome you back anytime.

February 22, 2021

The most important is good quality car. Second is Lexus’ s employers are nice and concern about the problem from customer. They are main reason we choose to buy Lexus More

by vinh.ut
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Weaver
Feb 23, 2021 -

Lexus San Diego responded

Thank you so much for the delightful review! We are so pleased to hear that you were satisfied with the level of customer service provided by our team! Lexus San Diego appreciates your loyal business!

February 20, 2021

Sadeer went above and beyond to make the purchase process fast and smooth. He was also helpful after the purchase to ensure it was the right decision. More

by ashley18quirarte
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sadeer Battah
Feb 20, 2021 -

Lexus San Diego responded

Hi, we're so glad that we were able to go above and beyond your expectations! Please let us know if there is anything else we can do for you; we are more than happy to help!

February 19, 2021

My service rep (Lily) is awesome!She is very smart, very My service rep (Lily) is awesome! She is very smart, very technical, very professional, and a perfectionist. I was very happy with the service she pr More

by Julie N.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lily P.
Feb 19, 2021 -

Lexus San Diego responded

Thanks for the great review! We're glad to hear your experience was positive. We to see you again soon!

February 18, 2021

Very attentive to making potential customers feel welcomed for visiting their business. You feel at ease and valued and our every need was met by all of the staff. More

by averyddees55
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kandu Moore, Adam, and Danny Swaim, Sean Weaver
Feb 18, 2021 -

Lexus San Diego responded

Hello there, thank you for the great review! We're glad to hear our team has made you feel welcomed during your visit. We truly appreciate you supporting us and hope to see you in the future.

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