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Lexus San Diego

San Diego, CA

4.9
1,307 Reviews

4970 Kearny Mesa Rd

San Diego, CA

92111

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1,307 Reviews of Lexus San Diego

June 22, 2021

Very efficient. No wait time! Did everything quickly. Much appreciated. More

by Michael.balzer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christina
Jun 23, 2021 -

Lexus San Diego responded

Thank you for the positive review and rating! We are happy to know that you had a good experience with us at Lexus San Diego, and we hope that you will continue to choose us as your dealership!

June 20, 2021

Always a pleasure to do business with Lexus SD! No pressure. Easy buying experience. I love working with Ben Copeland. Very straightforward and uncomplicated. I’ve been buying & leasing from this deal More

by Karrybug
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Copeland
Jun 22, 2021 -

Lexus San Diego responded

Thank you for the excellent review! We are glad to see that you consistently receive superb service upon visiting Lexus San Diego! The pleasure was ours; you are welcome back at any time.

June 19, 2021

Dealership service department was efficient in completing the installation of new brakes in my car. They also accepted a 15% discount I received as a benefit under my Costco membership. The advisor, Krysti More

by Garich
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Krystina Evans
Jun 20, 2021 -

Lexus San Diego responded

Thank you for taking the time to leave a review for Lexus San Diego. We are happy to have earned your recommendation. Come visit us again soon!

June 18, 2021

Great service. Specially the salesman. He was very helpful and answered all my questions even after the car was sold. He continued to answer my questions More

by Datnguyen1945
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Weaver
Jun 19, 2021 -

Lexus San Diego responded

Glad to learn we could make your buying experience with us great! Thank you, and have a fantastic day!

June 17, 2021

I love everybody at this dealership. Michael Cain was my service person and he was extremely accommodating and very kind. 10* Stars! they were short on loaner cars and he brought a small car out for me. I’ More

by evmanville
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Cain, Sean Weaver
Jun 19, 2021 -

Lexus San Diego responded

We are glad to hear this. Thank you for taking the time to share how our Service Team provided you with great customer care. Thank you for choosing Lexus San Diego.

June 17, 2021

Lexus SD provided excellent service with attention to detail. They were fully prepared with all of my paperwork, with no hidden surprises. This was one of my best leasing experiences ever. More

by Kelly
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sadder Battah
Jun 19, 2021 -

Lexus San Diego responded

Kelly, It sounds like you had an excellent experience with us at Lexus San Diego, which makes us very happy! We are glad to learn our team's exceptional customer service skills made such a positive impression on you. We look forward to doing business with you again!

June 16, 2021

Keegan does a great job providing customer service! I buy Lexus because it has good service drop. It has made me brand loyal to Lexus. More

by Phoffman219
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keegan
Jun 17, 2021 -

Lexus San Diego responded

Thank you for the kind review! We are glad to know that you have always received great customer service from us. Thank you for choosing Lexus San Diego.

Jun 10, 2022 -

Phoffman219 responded

Keegan takes good care of my vehicle. It drives better than ever!

June 15, 2021

Since day of purchase I have only serviced my car here. I always receive excellent service from Andy Armenta and Lexus service department. Definitely recommend. More

by MGomez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Armenta
Jun 16, 2021 -

Lexus San Diego responded

Thank you for the 5-stars. Lexus San Diego appreciates your business. We are delighted you have always enjoyed your experiences.

June 13, 2021

My vehicle is always serviced professionally, on time, and on budget. My service manager Michael is the best! The Service Dept takes care of me from start to finish. More

by primewestpat
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Cain
Jun 14, 2021 -

Lexus San Diego responded

Professional, on time, and on budget service is what we aim to deliver. Thank you for commenting on Michael's dedicated care here at Lexus San Diego.

June 12, 2021

The personnel are efficient and always welcoming, and the facility is very nice! We especially appreciate working with Michael Cain, but the others with whom we interact are always knowledgeable and helpful! More

by nancyfarnan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Cain
Jun 14, 2021 -

Lexus San Diego responded

Hi Nancy, Many thanks for giving Lexus San Diego this five-star review. We appreciate your kind words about our knowledgeable staff and beautiful facility. We look forward to seeing you again when next needed.

Jun 14, 2021 -

nancyfarnan responded

We always recommend you highly. Several years ago, we got rid of a fairly new car because the service department was awful. Since coming over to Lexus, we've been more than pleased and plan to stay with you and Lexus!

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