Lexus Escondido

Aaron's customer service was outstanding. My previous advisor Shayna was great too. One suggestion would be that when the dealership texts that your car is ready make sure it really is. The last few time advisor Shayna was great too. One suggestion would be that when the dealership texts that your car is ready make sure it really is. The last few times I've been in for service I've received a text telling me my car was ready only to be told when i got there and after i paid that they were just finishing up the carwash. Each time I waited an additional 20 minutes for my car to actually be brought out for me. Its annoying. Maybe hold off on texting that car is ready until it really is? Thank you. More

Gurmeet was very professional and honest. He really took care of me. He was a please go work with. He met all my expectations and it was a wonderful experience! I see why he does so well. I would refer him care of me. He was a please go work with. He met all my expectations and it was a wonderful experience! I see why he does so well. I would refer him to any of my friends! More

We would like to thank Marvin for helping us. He deserve to be the number 1 salesman in your branch if not the whole California branch. Carlsbad Lexus salesmen should learn from him the way he treats custom to be the number 1 salesman in your branch if not the whole California branch. Carlsbad Lexus salesmen should learn from him the way he treats customers and in providing facts on the car/SUV. Awesome guy. More

I’ve been very happy with Matt in particular. He’s done a great job helping me take care of my favorite car ever! Recently, I knew I needed new tires so I began price shopping - Discount Tire, Costco - Lexu great job helping me take care of my favorite car ever! Recently, I knew I needed new tires so I began price shopping - Discount Tire, Costco - Lexus Escondido was able to get me better tires for very nearly the same price as Costco! They do a thorough inspection every time. I appreciate their professionalism and personal attention. Highly recommend Lexus Escondido Service! More

Matt Ivko is my service rep and he is awesome. Facility is top notch and extremely customer friendly. is top notch and extremely customer friendly. More

Nice and clean with professional staff. Nice service department staff. We'll organized and respectful department staff. We'll organized and respectful More

The best in town. Excellent service and very professional , helpful and they take time to help , helpful and they take time to help More

Is it weird to say that this dealership is my happy place? The customer service is impeccable. The cafe’s food, which is often complimentary when you come in for servicing, is delicious. And the quiet place? The customer service is impeccable. The cafe’s food, which is often complimentary when you come in for servicing, is delicious. And the quiet library with massage chairs is why I always choose to wait rather than take a loaner car; it’s so peaceful! Plus, there’s a gift shop akin to Francesca’s and a fine dining restaurant and bar on the second level. They really had a vision when they created this place. More

Fast and convenient service!Clear and concise in Fast and convenient service! Clear and concise in summarizing service performed! Did not waste my time! Fast and convenient service! Clear and concise in summarizing service performed! Did not waste my time! More

Bailee, my service representative scheduled my appointment, we went over the required service, he estimated the time and it was on time. Made the process so easy. Very professional. appointment, we went over the required service, he estimated the time and it was on time. Made the process so easy. Very professional. More