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Lexus Escondido

Escondido, CA

4.7
859 Reviews
Call Dealership (760) 291-8374

1205 Auto Park Way

Escondido, CA

92029

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859 Reviews of Lexus Escondido

January 25, 2022

Very good service, friendly agent, on time service as they promise, nice environment, prices affordable More

by Tess
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shaynah Anderson
Report | Print
Feb 01, 2022 -

Lexus Escondido responded

Hello Tess, Thank you for taking the time in sending a positive feedback, we sincerely appreciate you. We are happy to know that our team was professional and helpful and we hope to be able to serve you in the future. Best, Lori Smith, Customer Relations Manager, lsmith@lexusescondido.com

January 25, 2022

Caring and professional service. Greatest respect for my needs. Matt Ivco best consultant I have ever had More

by rtilley56
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Wells, Matt Ivko
Report | Print
Feb 01, 2022 -

Lexus Escondido responded

Hello rtilley56, Thank you for taking the time and sending in your feedback, we sincerely appreciate it. We are happy to know that our team was professional and helpful and took care of your service needs and we hope to be able to serve you in the future. Best, Lori Smtih, Customer Relations Manager, lsmith@lexusescondido.com

January 25, 2022

Shaynah Anderson is a wonderful advisor. Both gentleman that work the front desk are also wonderful as well however when I called in the evening a women answered the phone and was so rude that if it had b More

by Proudjo3jk
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sam Hajjiri, Shaynah Anderson
Report | Print
Feb 01, 2022 -

Lexus Escondido responded

Hello Proudjo3jk, Thank you for your positive feedback and for sharing your experience with us and taking the time to send in a review. We are happy to know that our team was professional and helpful and we hope to be able to serve you in the future. Best, Lori Smith, Customer Relations Manager, lsmith@lexusescondido.com

January 25, 2022

The best dealership in the world! Service is phenomenal. Sales is superb. Best people to deal with. Definitely would recommend. More

by L_VIVEROS11
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lori Smith, Misty Park, Andrew Wells, Aaron Serrano, Shaynah Anderson, Frank Atek, Adam Smidt, Bailee Friedman, Matt Ivko, Anthony Lee
Report | Print
Feb 01, 2022 -

Lexus Escondido responded

Hello L_VIVEROS11, Thank you for taking the time to share your experience with us and for a positive feedback. We sincerely appreciate you. We are happy to know that our team is professional and helpful and took good care of you and we hope to be able to serve you in the future. Best, Lori Smith, Customer Relations Manager, lsmith@lexusescondido.com

January 23, 2022

As always a very comfortable setting to wait while they service on one’s car. More

by GUSTAVO1.BIDART
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Ivko
Report | Print
Feb 01, 2022 -

Lexus Escondido responded

Hello Gustavo1.Bidart, Thank you for your positive feedback and for taking the time to send in a review. We are happy to know that our team was professional and helpful and we hope to be able to serve you in the future. Best, Lori Smith, Customer Relations Manager, lsmith@lexusescondido.com

January 23, 2022

I enjoy working with Frank Atek and being able to get a loaner vehicle for the day. More

by de64sd
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank Atek
Report | Print
Feb 01, 2022 -

Lexus Escondido responded

Hello de64sd, Thank you for sharing your experience with us and for taking the time to send in a review. We are happy to know that our team was professional and helpful and we hope to serve you in the future Best, Lori Smith, Customer Relations Manager, lsmith@lexusescondido.com

January 22, 2022

Fast and friendly service. Very satisfied with my experience. Shaynah is a great advisor. Thank you! More

by ELFIERMAN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shaynah Anderson
Report | Print
Feb 01, 2022 -

Lexus Escondido responded

Hello ELFIERMAN, Thank you for sharing your experience with us and for sending in a positive review. We are happy and pleased to know that our team was professional and helpful and took care of your service needs. We hope to be able to serve you in the future. Best, Lori Smith, Customer Relations Manager, lsmith@lexusescondido.com

January 22, 2022

Speed of service in waiting area much improved over last visit. Phone delays to service desk still very slow. More

by NBASSETT17
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Ivko
Report | Print
Feb 01, 2022 -

Lexus Escondido responded

Hello NBASETT17, Thank you for sharing your experience with us. We are happy to know that our team was professional and helpful and will work on improving the response to the the service desk. We hope to be able to serve you in the future. Best, Lori Smith, Customer Relations Manager, lsmith@lexusescondido.com

January 22, 2022

Always great and prompt service, Service team pays attention to detail and love video we get on car. Thank you Matt!! More

by zimmerss
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Ivko
Report | Print
Feb 01, 2022 -

Lexus Escondido responded

Hello zimmerss, Thank you for taking the time send in a positive feedback and sharing your experience with us. We are happy to know that our team was professional and helpful. We hope to be able to serve you in the future. Best, Lori Smith, Customer Relations Manager, lsmith@lexusescondido.com

January 22, 2022

What a great team at Lexus Escondido! Always courteous, helpful and welcoming :-) I don’t think I would ever take my vehicle anywhere else. More

by Roseingala
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Ivko
Report | Print
Jan 22, 2022 -

Roseingala responded

Yes

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