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Lexus Escondido

Escondido, CA

4.7
859 Reviews
Call Dealership (760) 291-8374

1205 Auto Park Way

Escondido, CA

92029

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859 Reviews of Lexus Escondido

February 27, 2022

Great knowledge people who understand the true meaning of customer service!! Great location and facility… More

by SAMIRHAJJIRI
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aaron Serrano, Bailee Friedman
Report | Print
Feb 28, 2022 -

Lexus Escondido responded

Hello SAMIRHAJJIRI, Thank you kindly for taking the time to send in a positive feedback. We are happy to know that our team here is professional and helpful and we hope to be able to work with you in the future as well. Best, Lori Smith, Customer Relations Manager, lsmith@lexusescondido.com

February 27, 2022

I was pleased an excellent service provided by Lexus Escondido. Very satisfied. Frank is a very good service advisor. More

by Huang
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank Atek
Report | Print
Mar 01, 2022 -

Lexus Escondido responded

Hello Huang, Thank you for taking the time to send in a positive feedback. We are happy to know that our team here is professional and helpful and we hope to be able to serve you in the future. Have a wonderful week. Best, Lori Smith, Customer Relations Manager, lsmith@lexusescondido.com

February 27, 2022

The facility is nice it off first things to do while you are waiting for your car. All the staff was friendly and courteous. More

by SIDCITY1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aaron Serrano, Amanda Nieves
Report | Print
Feb 28, 2022 -

Lexus Escondido responded

Thank you SIDCITY1, Thank you for taking the time to send in us a positive feedback. We are happy to know that our team here is professional, friendly and helpful and we hope to be able to work with you in the future as well. Best, Lori Smith, Customer Relations Manager, lsmith@lexusescondido.com

February 27, 2022

Does not even deserve 1 star. Service dept was dishonest and will not go back, ever. More

by ABRETTON
Recommend Dealer
No
Employees Worked With
Aaron Serrano
Report | Print
February 27, 2022

My service consultant, David, did an awesome job for me. His service was very kind and friendly and thorough. I appreciate him and I am going to make an appointment with him next time. More

by poten
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Alvarado
Report | Print
Feb 28, 2022 -

Lexus Escondido responded

Hello poten, Thank you kindly for taking the time and sending us a positive feedback. We are happy to know that our team here is professional and helpful and we hope to be able to work with you in the future as well. Have a wonderful week. Best, Lori Smith, Customer Relations Manager, lsmith@lexusescondido.com

February 26, 2022

Excellent service. The service advisor is friendly and explains all the service in details. I am very happy with the service. Keep up the good work More

by HUYNH.VANCE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Alvarado, Bailee Friedman, Juan Alejo
Report | Print
Mar 02, 2022 -

Lexus Escondido responded

Hello Huynh, Thank you kindly for taking the time to send us positive feedback and we are happy to know that our team here is professional, courteous and helpful and we look forward to be able to serve you in the future as well. Have a wonderful week ahead. Best, Lori Smith, Customer Relations Manager, lsmith@lexusescondido.com

February 26, 2022

Sometimes you want to go where everybody knows your name and this Is the place More

by troymonthei
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Alvarado, Anthony Lee
Report | Print
Mar 02, 2022 -

Lexus Escondido responded

Hello troyonthei, Thank you for taking the time to send us a positive survey. We are happy to know that our team here is professional and courteous an we hope to be able to work and serve you in the future as well. Best, Lori Smith, Customer Relations Manager, lsmith@lexusescondido.com

February 26, 2022

Service was prompt and went smoothly. The service advisor kept me informed every step of the way and was great. Thank you! More

by philhh
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Lee
Report | Print
Mar 02, 2022 -

Lexus Escondido responded

Hello philhh, Thank you for taking the time and sending us positive feedback. We are happy to know that our team here was professional and friendly and we hope to be able to work with you in the future. Best, Lori Smith, Customer Relations Manager, lsmith@lexusescondido.com

February 26, 2022

The most professional and efficient Lexus dealer around. I would highly recommend. 5 out of 5 stars More

by Bobzepeda
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bailee Friedman
Report | Print
Mar 03, 2022 -

Lexus Escondido responded

Hello Bob, Thank you kindly for taking the time to send us positive feedback. We are happy to know that our team here is professional and helpful and we hope to serve you in the future. Best, Lori Smith, Customer Relations Manager, lsmith@lexusescondido.com

February 26, 2022

I am very pleased with ether service and quality of support I have received every time I take my car in More

by coradurden
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Alvarado, Anthony Lee, Juan Alejo
Report | Print
Mar 02, 2022 -

Lexus Escondido responded

Hello coradurden, Thank you for taking the time to send us positive feedback and for choosing our dealership for your service needs. We are happy to know that our team here is professional and helpful and we look forwarding to serving you in the future as well. Best, Lori Smith, Customer Relations Manager, lsmith@lexusescondido.com

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