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Lexus Escondido

Escondido, CA

3.9
863 Reviews
Call Dealership (760) 291-8374

1205 Auto Park Way

Escondido, CA

92029

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863 Reviews of Lexus Escondido

April 19, 2022

Very friendly and kept me informed on the status . They washed my car and brought it up to the front More

by reinhardtmary
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shaynah Anderson, Juan Alejo
Report | Print
May 25, 2022 -

Lexus Escondido responded

Hello reinhardtmary, We thank you for taking the time and sending us your feedback and giving us 5 stars and we look forward to seeing you on your next visit. Have a wonderful week ahead. Best, Lori Smith, Customer Relations Manager, wecare@lexusescondido.com

April 19, 2022

Excellent customer service, attentive and very knowledgeable staff. All of our concerns and questions were answered and the process was expedited due to our time constraints More

by aanasagasti
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Hajjiri, Yanci Velasco
Report | Print
May 25, 2022 -

Lexus Escondido responded

Hello aanasagasti, Congratulations and thank you for giving us an opportunity to earn your business, we sincerely appreciate you and look forward to being able to serve you in the future. Have a wonderful week. Best, Lori Smith, Customer Relations Manager, wecare@lexusescondido.com

April 19, 2022

I liked the service here, but after messaging us our car is ready, we had to wait for 45 minutes more, which is surprising. There was no coupon for dining. More

by Uma
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shaynah Anderson
Report | Print
May 20, 2022 -

Lexus Escondido responded

Hi Uma, If given the opportunity would like to speak with you further regarding your service experience. Guest satisfaction is our number one concern. Lori Smith Customer Care Manager wecare@lexusescondido.com

May 20, 2022 -

Uma responded

Please call me for further discussion

April 19, 2022

Loved the services everyone is so nice and professional ,and they did a great job. More

by brownraamfam
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank Atek, James Arenas
Report | Print
May 25, 2022 -

Lexus Escondido responded

hELLO brownraamfam, Thank you for taking the time and giving us 5 stars, We are happy to know that our team here is professional and helpful and we look forward to be able to serve you in the future. Have a wonderful day. Best, Lori Smith, Customer Relations Manager, wecare@lexusescondido.com

April 19, 2022

The dealers are professional, especially Gurmeet Jawanda who was really helpful. Bought my new 2022 Lexus ES300h and Love the car. More

by Arash Warshan
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gurmeet Jawanda, Matt Ivko
Report | Print
May 25, 2022 -

Lexus Escondido responded

Hello Arash, Thank you for taking the time and giving us 5 stars. We are happy to know that Gurmeet took excellent care of you. Congratulations and we look forward to be able to serve you in the future. Have a wonderful week. Best, Lori Smith, Customer Relations Manager, wecare@lexusescondido.com

April 19, 2022

All employees were friendly and helpful. My salesman had my best interests in mind and was extremely professional. More

by SRBOBJ88
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Attila Vecsernyes , Michael Boone, Sammy Doumit, Misael Minaya
Report | Print
May 25, 2022 -

Lexus Escondido responded

Hello SRBOBJ88, Thank you for taking the time and giving us 5 stars. We look forward to be able to serve you in the future. Have a wonderful day. Best, Lori Smtih, Customer Relations Manager, wecare@lexusescondido.com

April 18, 2022

Matt Ivko took great care of my RC 350. 50K service was needed. RC runs like a top More

by MFERN6
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Ivko
Report | Print
May 26, 2022 -

Lexus Escondido responded

Hello MFERN6, Thank you for taking the time and giving us 5 stars. we sincerely appreciate you and we look forward to seeing you on your next visit. Have a wonderful day. Best, Lori Smith, Customer Relations Manager, wecare@lexusescondido.com

April 18, 2022

Unlike when I was young and couldn’t afford anything, the experience now is relaxing and unstressful.. More

by Don
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aaron Serrano
Report | Print
May 26, 2022 -

Lexus Escondido responded

Hello Don, Thank you for taking the time and sending us your positive feedback. We look forward to be able to serve you in the future. Have a wonderful day. Best, Lori Smith, Customer Relations Manager, wecare@lexusescondido.com

April 17, 2022

David Alvarado has been great and we will continue dealing with him for all our Lexus vehicles More

by boynbee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Alvarado
Report | Print
May 26, 2022 -

Lexus Escondido responded

Hello boynbee, Thank you for taking the time and giving us 5 stars. We are happy to know that David takes excellent care of you and we look forward to be able to serve you in the future. Have a wonderful day. Best, Lori Smith, Customer Relations Manager, wecare@lexusescondido.com

April 17, 2022

The service will people are very not sure about the sell guys.. my sell guys Andrew Well never answer my text afterward.. I am not very happy with him More

by Layvanh
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew well
Report | Print
May 24, 2022 -

Lexus Escondido responded

Hello Layvanh, Customer satisfaction is our top priority, your happiness is very important to us. If there is anything that I can do to assist you, please do not hesitate to reach out to me. Thank you, Lori Customer Care Manager wecare@lexuescondido.com

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