Lexington Toyota
Lexington, MA
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315 Reviews of Lexington Toyota
I took my time to buy a new car, so I was able to coordinate with almost every single Toyota dealership in the state of Massachusetts (and even some in New Hampshire) not just looking for new car sto coordinate with almost every single Toyota dealership in the state of Massachusetts (and even some in New Hampshire) not just looking for new car stock, but for a sales person to work with that valued the customers needs and desires. I understand the market is tough and new car stock on the lots is almost non-existent, but this isn't a great excuse to be charging well above MSRP especially because everyone else is doing it. I've worked with many sales people charging "after market adjustment fees" as well as unnecessary add-ons like nitrogen inflated tires to ~$1300 finish protectant applications (and refusal to remove them) as an excuse to take more money from the customer. This was not at all the case at Lexington Toyota. I worked with Tim on pre-ordering a Prius Prime and he was very helpful and communicative throughout the whole process. Jillian and Harley made the day of vehicle purchase go smooth and they were very helpful. This dealership is unlike most others - they value doing pleasurable business, respect the customer, and treat people fairly. No crazy negotiations necessary. I highly recommend doing business here because they will save you not just a lot of money, but also time. More
Excellent service and experience. This is a gem of a dealership. Everyone I interacted with was pleasant to work with including Tim Daley, Bash Turay and Harley. If I am buying a Toyo This is a gem of a dealership. Everyone I interacted with was pleasant to work with including Tim Daley, Bash Turay and Harley. If I am buying a Toyota, this is my go to dealership. I was in and out of the dealership and drove away with a new car in less than 90 minutes. Just superb! More
Ask for Tim Daley, he is the best! He is amazing and makes the process really smooth. He goes above and beyond for his customers and tries to help as much as possible. This was the eas He is amazing and makes the process really smooth. He goes above and beyond for his customers and tries to help as much as possible. This was the easiest dealership I have worked with. Great service and they know they’re stuff. More
Lexington Toyota staff were responsive, reliable and easy to work with. They were never pushy to me and respected my decision. They were honest people. They patiently explained all kinds of details and answe to work with. They were never pushy to me and respected my decision. They were honest people. They patiently explained all kinds of details and answered my questions. I was glad to choose them. I’d recommend it to other people. More
Tim was an absolute pleasure to work with in helping us land our new Prius Prime. He was friendly, knowledgeable, and super responsive in all of his communications. Lexington Toyota, unlike other dealers i land our new Prius Prime. He was friendly, knowledgeable, and super responsive in all of his communications. Lexington Toyota, unlike other dealers in the area, didn't jack up the price over MSRP and was helpful in navigating all of the rebates and tax incentives. More
Super easy experience. Tim helped me with finding the truck I wanted and tips to make my dealership visit as efficient as possible. Harley was very knowledgeable and help Tim helped me with finding the truck I wanted and tips to make my dealership visit as efficient as possible. Harley was very knowledgeable and helpful on financing (got me a 1.9% rate!) and Nick was super helpful showing me all of the bells and whistles. I was in and out in under 90 minutes with my new Tundra! More
I'm deeply grateful to Tim at Lexington Toyota for helping me find my new Tacoma. With factory output slow due to the pandemic, I was looking at a lengthy weight for a vehicle. Tim went the extra mile helping me find my new Tacoma. With factory output slow due to the pandemic, I was looking at a lengthy weight for a vehicle. Tim went the extra mile by searching the incoming inventory at other dealerships. Thanks to his efforts I found my new Tacoma quickly. Lexington Toyota lost the sale but gained a loyal customer for life. I will definitely return. More
I had a very pleasant experience buying new car at the Lexington Toyota in Massachusetts. The sales manager Mr Tim worked out timely in getting the car with a very good price during current market environ Lexington Toyota in Massachusetts. The sales manager Mr Tim worked out timely in getting the car with a very good price during current market environment. All the paperwork works and loan process were prepared well in advance so that there is not much wait time. It also arranged better financial arrangement for the auto loan. Unlike some other dealer where they use hard tactics to sell a car or products, that was not the case here. The dealership explained all available products but do not push hard. This is the best part on my new car buying experiences. I highly recommend for this car dealership whether you plan to buy new Toyota car or used one. Thanks Lexington Toyota! More
Leasing a 2022 Rav4 Prime from Lexington Toyota is the best car buying/leasing experience I have ever had, by far. It started with an email back and forth with Internet Sales Manager Tim Daley. The car ha best car buying/leasing experience I have ever had, by far. It started with an email back and forth with Internet Sales Manager Tim Daley. The car had to be booked since it was in short supply. Tim did that for me and gave regular updates on the status of the booking (they did not charge me for the booking). At no point did I get any other promotional emails or phone calls trying to sell me another car. When the car arrived, they readily honored the quote that they gave at the time of the booking, though the car was leasing for much higher prices. They never sell above MSRP, so no haggling for prices. They appraised my trade-in at a very good value. The day I went to pick up my car, the process was quick and efficient. Harley Easton explained and did the leasing paperwork in 20 mins. Joel Hanley took me to the car and explained the features very well. There was absolutely no attempt to sell me anything extra. I drove out of there in my new car is less than 90 mins. I'll definitely recommend it to anyone considering to buy or lease a Toyota. I'll be going back for sure. More
The Team I worked with at George Grey Lexington Toyota was AMAZING. From walking in and having Pam direct me to Tim - Tim working with Jason to secure a vehicle, and finishing with Harley and Jillian - th was AMAZING. From walking in and having Pam direct me to Tim - Tim working with Jason to secure a vehicle, and finishing with Harley and Jillian - then driving away in my new 4Runner, I couldn't be more happy. Thanks to everyone for making this happen. Each person did their job with the utmost professionalism and I was informed every step of the way. Thanks so much. This was the experience I was hoping for (but I never thought I would get at a car dealership), but I did. Great job Lexington Toyota. More