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Lexington Park Ford Lincoln

California, MD

4.5
56 Reviews

22659 Three Notch Rd

California, MD

20619

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56 Reviews of Lexington Park Ford Lincoln

February 20, 2023

Had the absolute pleasure of working with Jason aka JP. He made our buying experience smooth and painless. I would highly recommend anyone looking for a vehicle to give him a call and allow him to help the More

by Robbb38
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
JP, Justice, Cameron
Feb 22, 2023 -

Lexington Park Ford Lincoln responded

Robbb38, thank you for taking the time to leave us your response to our Staff's outstanding customer service!We're always here to provide exceptional service at a great value, we hope you'll consider us again in the future!Safe travels!

February 17, 2023

This was the worst experience I have ever had at a dealership. The service department is clueless and I was told one thing by one person and something entirely different is what I actually got. There’ More

by Joe
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
No names
September 01, 2022

Dropped a vehicle off on a Monday for a check engine light and running rough. It's now Thursday and still no sign of it even being diagnosed. More

by jtbilli72
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Service
June 18, 2022

ABSOLUTELY the best service ever received! JASON and JP were hands down the best guys to work with! We were in and out in no time and absolutely love the car. We will for sure be back in the f More

by Tim
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason JP
June 15, 2022

Bought a suv from Lexington Park, Purchase was 5 star, but service center has been 1 star from beginning. I have utilized the Ford APP to schedule all my oil changes. The first one took them 3.5 hours to More

by Hillside84
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Service Dept/ Ford APP
Jun 15, 2022 -

Lexington Park Ford Lincoln responded

Thank you for your remarks about your experience with our team. We take these matters very seriously and apologize for the inconveniences you have faced during your oil changes and scheduling services with our team. Unfortunately, since your name is not included in your review, we're unable to pull any contact information for you but we would very much appreciate the opportunity to speak with you regarding your experiences. If you could please reach out to our Management Team at 301-863-8111, we would very much appreciate it. Thank you.

June 14, 2022

i bought a car from here and not even 24 hours it broke down and i had to bring it back More

by fordfiesta
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
chris
June 02, 2022

If you ever need anything at all, go to Lexington park Ford and see Jason. HE’s the MAN! There was a few problems the last time I went in there but Jason straightened everything out and took care of us li More

by Tim
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason
March 21, 2022

Don't waist your time stopping at this dealership. I was ready to special order a new F450 Platinum dually. The salesman stated they just received a new F450 King Ranch. I asked if I could test dri More

by alfred.kessler
Recommend Dealer
No
Employees Worked With
No Need. Dealership in general.
Apr 01, 2022 -

Lexington Park Ford Lincoln responded

Thank you for bringing this to our attention, Mr. Kessler. We are extremely disappointed to hear that your experience working with our Sales Team did not meet your expectations. We take these matters very seriously and have forwarded your remarks to our Management Team who will be looking into this and attempting to contact you as soon as possible. We apologize for the inconvenience you've faced and hope to speak with you soon.

Apr 14, 2022 -

alfred.kessler responded

I figured the Lexington Park Ford response was for the public to see they care. It’s been 14 days since they claimed they wanted to talk to me. Crickets.

December 27, 2021

Staff is friendly and eager to make the customer happy. I have purchased 3 vehicles from them. Richard is AWESOME and would recommend him and Lexington Park Ford to anyone looking for the best experience in More

by reppel141
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Britos
September 28, 2021

Johan Borges was awesome and deserves 5-stars but we initially got linked with a less than acceptable "finance officer". We walked out on him. Ultimately the manager and Liam made things right. I wil More

by daleg
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johan Borges, Liam Murphy, Manager
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