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Lewisville Volkswagen - Service Center

Lewisville, TX

4.6
925 Reviews

925 Reviews of Lewisville Volkswagen - Service Center

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August 27, 2021

Tim was very professional and full of knowledge. Indeed very helpful!! Identified my problem right away an recommended a solution. Very good experience for sure More

by REMAIN45
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Larsen
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 27, 2021 -

Lewisville Volkswagen responded

Thank you for sharing your service experience with Tim Larsen here on DealerRater. We appreciate your business and recommendation. Please let us know anytime that we may be of further service to you. Make it a great weekend.

August 26, 2021

I love the prompt service I receive every time I show up unannounced. This last time was to get "air pressure" reset. Thank you. Cheryl Dunlap More

by CHERISTA59
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Melissa Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 26, 2021 -

Lewisville Volkswagen responded

Cheryl, thank you. We appreciate you! Please let us know anytime that we may be of further service to you.

August 25, 2021

My air conditioner is not working in my 2020 Jetta but they need to keep it for a week. I will take it in September 2 they will have to bring me home and bring my car home when it’s done. They have no car More

by JCREITZ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Larsen
4.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa Ortiz
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 26, 2021 -

Lewisville Volkswagen responded

Thank you for sharing your experience with us and we are working hard to correct the rental car situation going forward. Please let us know anytime that we may be of further service to you.

Aug 26, 2021 -

JCREITZ responded

I plan to bring my car on Wednesday Sept 1. No one has called. I have left many phone messages for the service department at Lewisville VW. My email is jcreitz@msn.com

August 19, 2021

Online appointment was easy. Melissa was great. She was clear and helpful. Also very friendly. I would always recommend this service center. The 25 word minimum on this review is a little much... More

by chuck.gideon
Recommend Dealer
Yes
Employees Worked With
Melissa Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 19, 2021 -

Lewisville Volkswagen responded

Chuck, thank you for sharing your experience with Melissa Ortiz at Lewisville Volkswagen. We appreciate you! Make it a great weekend.

July 03, 2021

Called for an appointment and was able to get one the next day. I arrived on time and was seen immediately. Received a call when service was complete and picked my car up as promised shortly afterwards More

by FANCYNANCYHUNTER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Larsen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 04, 2021 -

Lewisville Volkswagen responded

Thank you for recognizing Tim and Melissa here on DealerRater. We appreciate you. Make it a great week and please let us know anytime that we may be of further service to you.

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