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Lewisville Volkswagen - Service Center

Lewisville, TX

4.6
925 Reviews

925 Reviews of Lewisville Volkswagen - Service Center

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October 27, 2021

Carson was very helpful and responsive to my questions. He provided me with updates on demand. More

by STEVEWOODTX1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carson Ouzts
Oct 28, 2021 -

Lewisville Volkswagen responded

Steve, thank you for recognizing Carson and our service team at Lewisville Volkswagen. We appreciate you!

October 27, 2021

I visited the service department because the monitor in the car was not working. He said it was a simple repair, but he made an appointment a week later and visited again. Eventually I had to leave the car More

by HOPEWELL777
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Oct 27, 2021 -

Lewisville Volkswagen responded

We do apologize for any miscommunication or inconvenience. Thank you for sharing your experience with us. Please let us know anytime that we may be of further service to you. Make it a great week!

October 27, 2021

It was a pleasant experience. We ran into a hiccup but they gave us full customer service and left the dealership happy More

by endozoedgar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa Ortiz
4.0
This rating includes all reviews, with more weight given to recent reviews.
David Maloy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Calvert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Bryant
Oct 27, 2021 -

Lewisville Volkswagen responded

Thank you for sharing your service experience with our team at Lewisville Volkswagen. We appreciate you!

October 26, 2021

I brought my car in for a radio issue. The technician went the extra mile and contacted the manufacturer to get a resolution. He gave me a thorough explanation on what had to be done to fix my problem. More

by DAMTEXAN819
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Villa
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Chapman
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Maloy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carson Ouzts
Oct 26, 2021 -

Lewisville Volkswagen responded

Thank you for recognizing our technician and service team at Lewisville Volkswagen. We are here to serve you. Make it a great week and please let us know anytime that we may be of further service to you.

October 26, 2021

Amazing very helpful. They helped carry my things to the car as well while having my grand baby.. Service was on time.. More

by ROCKIELASHA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Swarvar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carson Ouzts
Oct 26, 2021 -

Lewisville Volkswagen responded

Thank you for recognizing Carson and Brian at Lewisville Volkswagen. We appreciate your business and recommendation. Make it a great week!

October 24, 2021

Lewisville VW always takes care of its customer! Darin McKinney is my go to tech and Melissa Ortiz takes care of me in Service! More

by BJ.MINER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Melissa Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Darin McKinney
Oct 25, 2021 -

Lewisville Volkswagen responded

BJ, thank you for recognizing Darin and Melissa here on DealerRater. We appreciate you! Make it a great week and let us know anytime that we may be of further service to you.

October 22, 2021

Always quick and helpful, for small issues they don’t even charge. Absolutely professional and customer focused More

by sai.vasudeva
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Melissa Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 22, 2021 -

Lewisville Volkswagen responded

Thank you for recognizing Melissa and Lewisville Volkswagen. We appreciate your business and recommendation. Please let us know anytime that we may be of further service to you.

October 16, 2021

Clean waiting room. Courteous employees . My experience is as very positive and the dealership is run well More

by TGMCALLISTER1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Larsen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 16, 2021 -

Lewisville Volkswagen responded

Thank you for sharing your service experience here on DealerRater. We appreciate you! Please let us know anytime that we may be of further service to you.

October 14, 2021

Fast, courteous, kept me informed throughout the entire process! Wry professional overall and I am very please. More

by robcornelssen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Larsen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carson Ouzts
Oct 15, 2021 -

Lewisville Volkswagen responded

Rob, thank you for sharing your service experience with our team at Lewisville Volkswagen. We appreciate you!

October 13, 2021

The service was great and way faster than expected. The staff made it very easy for us to get thd car there and to pick it up. More

by luisadln
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Melissa Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 13, 2021 -

Lewisville Volkswagen responded

Thank you for sharing your service experience with Melissa at Lewisville Volkswagen here on DealerRater. We appreciate you! Make it a great week.

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