Lewisville Volkswagen - Service Center

Great service - easy to schedule. They did get a little backed up with weather and my only wish was that they had called to give me an update instead of me having to reach out towards the end of the day. backed up with weather and my only wish was that they had called to give me an update instead of me having to reach out towards the end of the day. Otherwise, would highly recommend! More

Terrific! I had to first order keys from the parts Terrific! I had to first order keys from the parts department for a 17 Tiguan which arrived within a week. After that was a visit to service to get Terrific! I had to first order keys from the parts department for a 17 Tiguan which arrived within a week. After that was a visit to service to get them programmed. Melissa had made me an appointment the day I ordered the keys and thankfully the timing was perfect. I arrived, she got me checked in and in about and hour it was done. Melissas customer service and her kindness make her an asset to Lewisville VW. I saw the new ownership signs out front. I'm certain that with the staff they have they will continue to deliver terrific customer service! Thanks again from Blair. More

They got my car in and out quickly and took care of it properly and professionally. properly and professionally. More

They were thorough about finding the issue with my car. It took a lot of back and forth and they were great at communicating with me keeping me informed, and ended up fixing the issue quickly. It took a lot of back and forth and they were great at communicating with me keeping me informed, and ended up fixing the issue quickly. More

Carson was very helpful and responsive to my questions. He provided me with updates on demand. He provided me with updates on demand. More

I visited the service department because the monitor in the car was not working. He said it was a simple repair, but he made an appointment a week later and visited again. Eventually I had to leave the car the car was not working. He said it was a simple repair, but he made an appointment a week later and visited again. Eventually I had to leave the car there. They didn't seem to have prepared the parts beforehand. But the whole process was friendly. More

It was a pleasant experience. We ran into a hiccup but they gave us full customer service and left the dealership happy they gave us full customer service and left the dealership happy More

Amazing very helpful. They helped carry my things to the car as well while having my grand baby.. Service was on time.. car as well while having my grand baby.. Service was on time.. More

I brought my car in for a radio issue. The technician went the extra mile and contacted the manufacturer to get a resolution. He gave me a thorough explanation on what had to be done to fix my problem. went the extra mile and contacted the manufacturer to get a resolution. He gave me a thorough explanation on what had to be done to fix my problem. More

Lewisville VW always takes care of its customer! Darin McKinney is my go to tech and Melissa Ortiz takes care of me in Service! McKinney is my go to tech and Melissa Ortiz takes care of me in Service! More