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Lewisville Volkswagen - Service Center

Lewisville, TX

4.6
925 Reviews

925 Reviews of Lewisville Volkswagen - Service Center

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November 18, 2021

Very nice and professional. Great dealership . My car runs so much better . Great mechanics. Clean dealership very friendly . More

by zsuzsiegri
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Larsen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Swarvar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carson Ouzts, Selena Segura
Nov 18, 2021 -

Lewisville Volkswagen responded

Thank you for sharing your service experience with us on DealerRater. We appreciate your business and recommendation. Please let us know anytime that we may be of further service to you. Have a great evening.

November 16, 2021

This dealership continues to improve. Jason and John did all they could to make it a great purchase experience More

by COREPOWERTECH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Chapman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fatima Azhar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Swarvar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 16, 2021 -

Lewisville Volkswagen responded

Thank you for sharing your experience with us on DealerRater. We appreciate you! Make it a great week.

November 14, 2021

Carson provided excellent customer service throughout the entire process. Car wash was excellent as well. More

by kihoon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carson Ouzts
Nov 14, 2021 -

Lewisville Volkswagen responded

Thank you for sharing your experience with Carson here on DealerRater. We appreciate you! Make it a great week.

November 11, 2021

dropped off on the am and Tim called ma me at 2.00 as he said I picked up and all is good More

by CEAGAN59
Customer Service
Recommend Dealer
Yes
Employees Worked With
Tim Larsen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 11, 2021 -

Lewisville Volkswagen responded

Thank you for sharing your service experience with Tim Larsen at Lewisville Volkswagen. We appreciate you!

November 11, 2021

excellent customer service. Like the service I received from Braodway Audi. My Atlas was in and out in a timely way, The staff is very professional. Thank you. More

by mcluckiec1950
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Larsen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 11, 2021 -

Lewisville Volkswagen responded

Thank you for sharing your service experience with our team at Lewisville Volkswagen. We appreciate you! Make it a great day.

November 09, 2021

Everything was good. It did take longer than expected, though. see you next time at 210000k. More

by deirdre.winget
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Melissa Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 09, 2021 -

Lewisville Volkswagen responded

Deirdre, thank you for sharing your service experience with Melissa at Lewisville Volkswagen. We appreciate you! Make it a great week.

November 05, 2021

Great service - easy to schedule. They did get a little backed up with weather and my only wish was that they had called to give me an update instead of me having to reach out towards the end of the day. More

by julie.sewell89
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Melissa Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Selena Segura
Nov 05, 2021 -

Lewisville Volkswagen responded

Julie, thank you for sharing your experience with our service team at Lewisville Volkswagen. We appreciate you! Please let us know anytime that we may be of service to you and we will work hard on improving our communication.

November 02, 2021

Terrific! I had to first order keys from the parts Terrific! I had to first order keys from the parts department for a 17 Tiguan which arrived within a week. After that was a visit to service to get More

by BlairKing
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Melissa Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brett Bradley, Joey Bertelsen
Nov 02, 2021 -

Lewisville Volkswagen responded

Blair, thank you for sharing your service experience with Melissa, Brett, and Joey, here on DealerRater. We appreciate your recommendation. Make it a great week and please let us know anytime that we may be of further service to you.

October 30, 2021

They got my car in and out quickly and took care of it properly and professionally. More

by jon.mcwilliams
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Melissa Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 01, 2021 -

Lewisville Volkswagen responded

Jon, thank you for sharing your VW service experience with Melissa at Lewisville Volkswagen. We appreciate you!

October 29, 2021

They were thorough about finding the issue with my car. It took a lot of back and forth and they were great at communicating with me keeping me informed, and ended up fixing the issue quickly. More

by mvkrice
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Melissa Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 29, 2021 -

Lewisville Volkswagen responded

Thank you for sharing your service experience with Melissa at Lewisville Volkswagen. Please let us know anytime that we may be of further service to you. Have a great weekend.

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