Lewisville Volkswagen - Service Center

The team there did a good job as always and kept us in the loop the entire time. the loop the entire time. More

Discovered a problem, scheduled a rent car and had it all fixed by lunch the next day fixed by lunch the next day More

Very good with customer service; very attentive and respond to my needs. I would definitely use them again respond to my needs. I would definitely use them again More

Customer service is very good. My service advisor does a good job of keeping me informed of work performed. The facility is a bit dated and not very comfortable especially if you are waiting on your car fo good job of keeping me informed of work performed. The facility is a bit dated and not very comfortable especially if you are waiting on your car for an oil change or similar. The seating area is not very good as the seats are hard and uncomfortable. There is no privacy in case i need to take an important call. I’m happy overall with the quality of service and those who provide it. More

Excellent service esp. under a holiday time crunch. Thanks for making it happen! You guys exceeded your own estimates. Thanks for making it happen! You guys exceeded your own estimates. More

Staff not wearing masks and masks not required for costumers in the establishment. We are not out of the wood. We are still in the middle of a pandemic. costumers in the establishment. We are not out of the wood. We are still in the middle of a pandemic. More

The staff was amazing and my car was done earlier than expected. Very satisfied overall. expected. Very satisfied overall. More

Melissa was an absolute pleasure to work with, from setting up the appointment, to completing the service and open recalls well within the timeframe that she had estimated while I waited at the dealers setting up the appointment, to completing the service and open recalls well within the timeframe that she had estimated while I waited at the dealership. She is an asset to the VW Lewisville team. More

el personal que atiende esta muy al pendiente del cliente y sus necesidades, ademas que se esfuerzan por brindar un excelente servicio personalizado. y sus necesidades, ademas que se esfuerzan por brindar un excelente servicio personalizado. More

The service department at this dealership is corrupt, deceptive, and dishonest. We will no longer be doing any business with this dealer. deceptive, and dishonest. We will no longer be doing any business with this dealer. More