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Lewisville Volkswagen - Service Center

Lewisville, TX

4.6
925 Reviews

925 Reviews of Lewisville Volkswagen - Service Center

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January 28, 2022

All were very professional and helpful with all my questions. I will recommend to friends. More

by AKJRUDD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Swarvar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 29, 2022 -

Lewisville Volkswagen responded

Thank you for sharing your service experience with Brian Swarvar at Lewisville Volkswagen. We appreciate you!

January 28, 2022

Always receive the personal care and attention I expect to receive on my VWs at Lewisville Volkswagen. Would not take my cars anywhere else! More

by DRRUTHMAY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Larsen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 28, 2022 -

Lewisville Volkswagen responded

Thank you for sharing your service experience with Tim Larsen at Lewisville Volkswagen. We appreciate you! Have a great weekend and enjoy the warmer weather.

January 27, 2022

Melissa was extremely helpful and amazing. Was able to replace my part without any hassle. More

by RESHMA.NAIR955
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Melissa Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 27, 2022 -

Lewisville Volkswagen responded

Thank you for sharing your VW service experience with Melissa and Lewisville Volkswagen. We appreciate your business and recommendation. Please let us know anytime that we may be of further service to you.

January 26, 2022

I always take my car to this dealership for maintenance and repairs. I am happy with their service. More

by sjaji
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Larsen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 26, 2022 -

Lewisville Volkswagen responded

Thank you for sharing your service experience with Tim and Melissa at Lewisville Volkswagen. We appreciate you! Please let us know anytime that we may be of further service to you.

January 25, 2022

Exente atención muy puntuales profesionales claro que regreso otra vez la persona que me atendí muy atenta y comprendió mi problema con mi carro More

by sandraleshowitz2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Melissa Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 25, 2022 -

Lewisville Volkswagen responded

Sandra, thank you for sharing your service experience with Melissa at Lewisville Volkswagen. We appreciate you! Make it a great week.

January 20, 2022

They always check the car and recommend what is needed. They inform you before doing the job. More

by ARNOLDOROCHA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Swarvar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 20, 2022 -

Lewisville Volkswagen responded

Thank you for sharing your service experience with Brian Swarvar at Lewisville Volkswagen. We appreciate you! Please let us know anytime that we may be of further service to you.

January 18, 2022

The team there did a good job as always and kept us in the loop the entire time. More

by brunson1989
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Swarvar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 19, 2022 -

Lewisville Volkswagen responded

Thank you for sharing your service experience with us on DealerRater. Please let Brian know anytime that we may be of further service to you.

January 18, 2022

Discovered a problem, scheduled a rent car and had it all fixed by lunch the next day More

by BILLINGSLEY2629
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Melissa Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 19, 2022 -

Lewisville Volkswagen responded

We appreciate you! Thank you for sharing your experience with Melissa Ortiz on DealerRater. Please let us know anytime that we may be of further service to you.

January 18, 2022

Very good with customer service; very attentive and respond to my needs. I would definitely use them again More

by SUEBIRD96
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Larsen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 19, 2022 -

Lewisville Volkswagen responded

Thank you for sharing your service experience with Tim Larsen at Lewisville Volkswagen. We appreciate your business and recommendation. Make it a great day.

January 16, 2022

Customer service is very good. My service advisor does a good job of keeping me informed of work performed. The facility is a bit dated and not very comfortable especially if you are waiting on your car fo More

by jonnyanalog77
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Melissa Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 16, 2022 -

Lewisville Volkswagen responded

Thank you for sharing your experience with us and recommendations as well. We are due for an update and we are waiting on the plan for where 35 will be moving us back. If you need privacy for a call, please check with our team members and see if there is an empty office available. We appreciate you! Have a great week.

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