Back

Lewisville Volkswagen - Service Center

Lewisville, TX

4.6
929 Reviews

929 Reviews of Lewisville Volkswagen - Service Center

Sort by
February 03, 2022

Service was great, I am only giving 4 stars because I had to wait 5 hours. Other than that it was very pleasant! More

by bamatta09
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Melissa Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carson Ouzts
Feb 03, 2022 -

Lewisville Volkswagen responded

You have our sincere apology on the wait. We will review exactly what happened with our service team. Thank you for your feedback and recommendation. Have a great evening and be safe out there.

February 02, 2022

Staff was very friendly. Waiting area is nice, clean, spacious, and has beverages. They send you a link with a video of your vehicle inspection process. They are also considerable savings over other Volk More

by brucekgreen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Larsen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Selena Segura
Feb 02, 2022 -

Lewisville Volkswagen responded

Bruce, thank you for recognizing our service team here on DealerRater and for your honest feedback. We work very hard on delivering excellence every single day and reviewing our processes to minimize the time needed for service. We will continue to improve in 2022. Make it a great week and be safe out there with the weather coming in tonight. We appreciate you!

February 02, 2022

Everyone at this dealership made me feel welcome and they were exceptionally nice and thorough about all work being performed. The video of my vehicle was very cool, keep it up guys and gals. More

by DELSKI4401
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Villa
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Chapman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Freddie Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Larsen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Maloy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fatima Azhar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Swarvar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carson Ouzts, Selena Segura
Feb 02, 2022 -

Lewisville Volkswagen responded

Thank you so very much for sharing your experience with our team at Lewisville Volkswagen. We appreciate you! Please let us know anytime that we may be of further service to you. Be careful with the weather coming in tonight.

February 01, 2022

This dealership is so efficient with everything they do. I am always impressed with the updates and service they give. Keep up the great work! More

by saltrans.cs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Eagan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Larsen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Swarvar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carson Ouzts, Selena Segura
Feb 01, 2022 -

Lewisville Volkswagen responded

Thank you for sharing your service experience with our team at Lewisville Volkswagen. We appreciate you! Please let us know anytime that we may be of further service to you. Make it a great week and be safe out there with the weather coming in tomorrow.

January 28, 2022

All were very professional and helpful with all my questions. I will recommend to friends. More

by AKJRUDD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Swarvar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 29, 2022 -

Lewisville Volkswagen responded

Thank you for sharing your service experience with Brian Swarvar at Lewisville Volkswagen. We appreciate you!

January 28, 2022

Always receive the personal care and attention I expect to receive on my VWs at Lewisville Volkswagen. Would not take my cars anywhere else! More

by DRRUTHMAY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Larsen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 28, 2022 -

Lewisville Volkswagen responded

Thank you for sharing your service experience with Tim Larsen at Lewisville Volkswagen. We appreciate you! Have a great weekend and enjoy the warmer weather.

January 27, 2022

Melissa was extremely helpful and amazing. Was able to replace my part without any hassle. More

by RESHMA.NAIR955
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Melissa Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 27, 2022 -

Lewisville Volkswagen responded

Thank you for sharing your VW service experience with Melissa and Lewisville Volkswagen. We appreciate your business and recommendation. Please let us know anytime that we may be of further service to you.

January 26, 2022

I always take my car to this dealership for maintenance and repairs. I am happy with their service. More

by sjaji
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Larsen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 26, 2022 -

Lewisville Volkswagen responded

Thank you for sharing your service experience with Tim and Melissa at Lewisville Volkswagen. We appreciate you! Please let us know anytime that we may be of further service to you.

January 25, 2022

Exente atención muy puntuales profesionales claro que regreso otra vez la persona que me atendí muy atenta y comprendió mi problema con mi carro More

by sandraleshowitz2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Melissa Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 25, 2022 -

Lewisville Volkswagen responded

Sandra, thank you for sharing your service experience with Melissa at Lewisville Volkswagen. We appreciate you! Make it a great week.

January 20, 2022

They always check the car and recommend what is needed. They inform you before doing the job. More

by ARNOLDOROCHA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Swarvar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 20, 2022 -

Lewisville Volkswagen responded

Thank you for sharing your service experience with Brian Swarvar at Lewisville Volkswagen. We appreciate you! Please let us know anytime that we may be of further service to you.

...
85
...