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Lewisville Volkswagen - Service Center
Lewisville, TX
930 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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930 Reviews of Lewisville Volkswagen - Service Center
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February 23, 2022
The staff at Lewisville Volkswagen was friendly and kept me informed. I felt their suggestions of maintenance were honest and fair. me informed. I felt their suggestions of maintenance were honest and fair. More
by mekamoore
Verified CustomerEmployees Worked With
February 22, 2022
They were kind enough to take my car in without an appointment and fix issue appointment and fix issue More
by DENNISWATERSDESIGN
Employees Worked With
Other Employees :
Brett Bradley, Carson Ouzts, Selena Segura
February 18, 2022
Tim was awesome to deal with! Kept us informed about the repair progress, and went above and beyond helping with warranty coverage Kept us informed about the repair progress, and went above and beyond helping with warranty coverage More
by KERRYHENCHES
Employees Worked With
February 17, 2022
Always friendly and does a great job when handling my car. Thank you means alot car. Thank you means alot More
by cedric_39q
February 16, 2022
Have bought 4 cars here and have had all car service performed here. Excellent dealership. performed here. Excellent dealership. More
by j.francis
Employees Worked With
February 15, 2022
I did not have a good experience. My VW was towed here because it was the closest dealership to where it broke down. MY brand new VW with only 3500 miles on it was in the shop for 6 My VW was towed here because it was the closest dealership to where it broke down. MY brand new VW with only 3500 miles on it was in the shop for 6 weeks. During that time, my service advisor- Carson, never called me to provide status updates. I had to call several times and when I inquired about the issues found and ETA for repairs, he was always very vague and unhelpful. When I picked up my car it was filthy (about 2 inches of dirt and dust on it) even though the invoice I received stated I received a "complimentary wash". They also tried to charge me for a pollen filter they decided to replace and note in the invoice that I approved- which I did not. Not impressed at all with the service I received. More
by BKOSTYAK
Employees Worked With
Carson Ouzts
February 10, 2022
Super communicative & even sent a little video of my car - loved it! This place always treats me so well & I love taking my car to them! - loved it! This place always treats me so well & I love taking my car to them! More
by FELLANIE
February 06, 2022
Wasn’t allowed a loaner vehicle while my car was in service for over three days. Also, I spent over $2000 and my car wasn’t washed. This used to be a standard service. Also, this is the fourth tim service for over three days. Also, I spent over $2000 and my car wasn’t washed. This used to be a standard service. Also, this is the fourth time I’ve had to replace a heater core and I’ve only had the car five years. I won’t buy another Volkswagen….. EVER ! More
by darrenlfowler
Employees Worked With
February 04, 2022
Above and beyond expectations. Extremely pleased with this experience and the fact that Volkswagen is looking out, even years later, about their product. The car is tip-top shape now and will certainly this experience and the fact that Volkswagen is looking out, even years later, about their product. The car is tip-top shape now and will certainly deal with Volkswagen in the future. Thank you Tim and entire staff. You are to be proud of your facility and staff! More
by hutchison.lenore
