Back

Lewisville Volkswagen - Service Center

Lewisville, TX

4.6
926 Reviews

926 Reviews of Lewisville Volkswagen - Service Center

Sort by
March 07, 2022

These guys were great, they did an awesome job staying in touch with me and letting me know what was going on with my car. They called me with any problems, and had it all handled with no time! More

by KATYNPALMER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mar 07, 2022 -

Lewisville Volkswagen responded

Katyn, thank you for sharing your service experience with us on DealerRater. We appreciate you!

March 05, 2022

Great dealership with wonderful sales staff and fantastic service department. Been a loyal customer for 20 years and it’s because of the great care they give me. More

by Rachel K
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Larsen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 07, 2022 -

Lewisville Volkswagen responded

Rachel, thank you for your loyalty over the past 20 years. We sincerely appreciate your business and recommendation. Please let Tim, Melissa, and the rest of the team know when we can be of further service to you.

March 04, 2022

I like this dealer. They are always nice and thorough and efficient every time we come in. More

by JKA43
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Melissa Ortiz
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 07, 2022 -

Lewisville Volkswagen responded

Thank you for sharing your service experience with Melissa at Lewisville Volkswagen. We appreciate you! Make it a great week.

March 03, 2022

Everything went great very pleased thank you. Did a awesome job still happy. I’ll be back next year. It was kind of weird not have any new vehicles to check out. More

by edwrter7
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Larsen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 07, 2022 -

Lewisville Volkswagen responded

Thank you for sharing your service experience with Tim and Lewisville Volkswagen. Yes, the new car inventory had been a challenge this past year for all manufacturers, but check in anytime regarding incoming vehicles. We appreciate you!

Mar 07, 2022 -

edwrter7 responded

You’re welcome

March 01, 2022

Great service! Knowledgeable and courteous in everything. Kept me informed every step of the way! More

by TRAVIS.MANER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Larsen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Swarvar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carson Ouzts, Selena Segura
Mar 01, 2022 -

Lewisville Volkswagen responded

Travis, thank you for sharing your service experience with us on DealerRater. We appreciate you! Make it a great week and hope that you can enjoy this beautiful weather.

February 27, 2022

The time waiting and the service was good. I like the video prepared by the tech More

by Louis
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Larsen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 28, 2022 -

Lewisville Volkswagen responded

Louis, thank you for sharing your service experience with Lewisville Volkswagen. We appreciate you! Make it a great week.

February 23, 2022

The staff at Lewisville Volkswagen was friendly and kept me informed. I felt their suggestions of maintenance were honest and fair. More

by mekamoore
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Melissa Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 23, 2022 -

Lewisville Volkswagen responded

Thank you for sharing your service experience with us on DealerRater. We appreciate you! Please let us know anytime that we may be of further service to you. Be careful on the roads out there with this ice.

February 22, 2022

They were kind enough to take my car in without an appointment and fix issue More

by DENNISWATERSDESIGN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Larsen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Swarvar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brett Bradley, Carson Ouzts, Selena Segura
Feb 22, 2022 -

Lewisville Volkswagen responded

Dennis, we were happy to be of service to you and your VW. Please let us know anytime that we may be of further service to you. We appreciate your business and recommendation.

February 18, 2022

Tim was awesome to deal with! Kept us informed about the repair progress, and went above and beyond helping with warranty coverage More

by KERRYHENCHES
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Larsen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 18, 2022 -

Lewisville Volkswagen responded

Kerry, thank you for sharing your VW service experience with Tim Larsen and Lewisville Volkswagen. We appreciate you! Make it a great weekend.

February 17, 2022

Always friendly and does a great job when handling my car. Thank you means alot More

by cedric_39q
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Melissa Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Swarvar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 17, 2022 -

Lewisville Volkswagen responded

Cedric, thank you for recognizing Melissa and Brian on our service team. We appreciate you! Make it a great day.

...
83
...