Lewisville Volkswagen - Service Center

Tim Larsen is the absolute best service advisor. He has always provided great customer service. I will continue to recommend him to everyone. He has always provided great customer service. I will continue to recommend him to everyone. More

Professional, great communication, great service. Melissa was excellent at keeping me informed about my daughter’s car. Melissa was excellent at keeping me informed about my daughter’s car. More

Peter Smith runs an excellent maintenance shop. They fixed my problem with attention to detail and quality workmanship. Fair pricing and was kept informed while my car was in the shop. I will tell They fixed my problem with attention to detail and quality workmanship. Fair pricing and was kept informed while my car was in the shop. I will tell all my friends to use this shop. More

Ryan Parli is truly amazing. I was in a bind with my Beetle acting up and was a Saturday. By Monday afternoon he called and it was ready! Ryan is new to Lewisville VW. I have I was in a bind with my Beetle acting up and was a Saturday. By Monday afternoon he called and it was ready! Ryan is new to Lewisville VW. I have purchased 2 Beetles from this dealer. Had a couple of issues previously in service area but Ryan is so helpful and seems to really care about his customer. I am so happy to have a great service guy for my future needs. More

Management, Sales Professionals, Service Writer Professionals, Parts and Service Technicians are all knowledgeable, helpful, and Courteous. Great atmosphere and Coffee. Snacks also available. Wa Professionals, Parts and Service Technicians are all knowledgeable, helpful, and Courteous. Great atmosphere and Coffee. Snacks also available. Waiting area clean and comfortable. BEd on showroom floor are "spit_ shined! More

They are the best! Fast courteous service and kept me informed throughout the entire process. Fast courteous service and kept me informed throughout the entire process. More

Melissa is always very helpful and keeps me fully informed at all times. She makes it very easy! informed at all times. She makes it very easy! More

I have bought at least 4 cars from this dealership. I appreciate their professionalism and inventory of cars. I appreciate their professionalism and inventory of cars. More

Volkswagen Lewisville is awesome. They are quick, professional, and very thorough. They noticed mistakes left from an oil change I had at an outside shop and fixed them at no charge d They are quick, professional, and very thorough. They noticed mistakes left from an oil change I had at an outside shop and fixed them at no charge during my service appointment. They gave a full, complimentary service at my 20k mileage and always wash your car afterwards! Couldn’t recommend this dealership more. More

The first day I called the service department would not answer the phone. I had to call sales and heard that people were lined up out the door. And found out I could set an appt up online. Which I did. At answer the phone. I had to call sales and heard that people were lined up out the door. And found out I could set an appt up online. Which I did. At appt it., there were only a couple people waiting and it took 2 hrs to get an oil change which I believe was a bit to long. More