Lewisville Volkswagen - Service Center

Very easy to work with and very easy to change the service time and date. Service was exceptional and there was no pressure in upselling of anything recommendations. service time and date. Service was exceptional and there was no pressure in upselling of anything recommendations. More

Great service and attention, information was provided on proper time. Just pending to receive news for the Recall this Vehicle has. proper time. Just pending to receive news for the Recall this Vehicle has. More

Melissa is the service department is always a pleasure to work with. She makes sure all of our concerns and needs are addressed. We have been customers for at least 8 years and will continue to return. Thank work with. She makes sure all of our concerns and needs are addressed. We have been customers for at least 8 years and will continue to return. Thank you Lewisville Volkswagen for always taking great care of us! More

Peter Smith and his team did an excellent job troubleshooting and repairing my cooling fans. They would run all the time. They even had them in stock which enabled my car to be returned same day. troubleshooting and repairing my cooling fans. They would run all the time. They even had them in stock which enabled my car to be returned same day. I highly recommend them for service! More

The service writer was professional and friendly. Took in our car even though our appointment did not show up on his Ipad. The service was completed in a timely manner and we were presented with a cl Took in our car even though our appointment did not show up on his Ipad. The service was completed in a timely manner and we were presented with a clean well serviced car. More

Great experience. We regularly service our 2 cars at this dealership and always appreciate the customer service We regularly service our 2 cars at this dealership and always appreciate the customer service More

The Lewisville VW Service team is always a pleasure to deal with! This recent tech made the service video fun deal with! This recent tech made the service video fun More

The service team did a great job, were fast and highly recommended, I’ll come back recommended, I’ll come back More

I brought my Passat in for servicing recently and worked with Service Advisor Tim Larsen. Tim was very clear on what needed to be done and why. He listened carefully and patiently responded to my question with Service Advisor Tim Larsen. Tim was very clear on what needed to be done and why. He listened carefully and patiently responded to my questions in language I could understand. Tim was terrific and I will seek him out for any further work. More

Ryan has to be the absolute best service writer ever! Honestly, I had about given upon the service department until I recently dealt with Ryan. Oh my gosh, a service writer that actually cares about Honestly, I had about given upon the service department until I recently dealt with Ryan. Oh my gosh, a service writer that actually cares about his customers. The level of service I received from Ryan was unprecedented! At a dealership where you rarely get anyone from service to answer the phone, much less return a voice mail. He should be teaching the others. More