Lewisville Volkswagen - Service Center

The service writer was professional and friendly. Took in our car even though our appointment did not show up on his Ipad. The service was completed in a timely manner and we were presented with a cl Took in our car even though our appointment did not show up on his Ipad. The service was completed in a timely manner and we were presented with a clean well serviced car. More

Great experience. We regularly service our 2 cars at this dealership and always appreciate the customer service We regularly service our 2 cars at this dealership and always appreciate the customer service More

The Lewisville VW Service team is always a pleasure to deal with! This recent tech made the service video fun deal with! This recent tech made the service video fun More

The service team did a great job, were fast and highly recommended, I’ll come back recommended, I’ll come back More

I brought my Passat in for servicing recently and worked with Service Advisor Tim Larsen. Tim was very clear on what needed to be done and why. He listened carefully and patiently responded to my question with Service Advisor Tim Larsen. Tim was very clear on what needed to be done and why. He listened carefully and patiently responded to my questions in language I could understand. Tim was terrific and I will seek him out for any further work. More

Ryan has to be the absolute best service writer ever! Honestly, I had about given upon the service department until I recently dealt with Ryan. Oh my gosh, a service writer that actually cares about Honestly, I had about given upon the service department until I recently dealt with Ryan. Oh my gosh, a service writer that actually cares about his customers. The level of service I received from Ryan was unprecedented! At a dealership where you rarely get anyone from service to answer the phone, much less return a voice mail. He should be teaching the others. More

Quick courteous service as usual. Tiguan was inspected, serviced, cleaned and washed ahead of schedule. Thanks Tiguan was inspected, serviced, cleaned and washed ahead of schedule. Thanks More

I found them to be very helpful. My Jetta just needed a manufacturer recall taken care of which didn't cost me anything but I was still treated as a valued customer. My Jetta just needed a manufacturer recall taken care of which didn't cost me anything but I was still treated as a valued customer. More

Love the video communications from the mechanic detailing everything he is checking on my car and explaining every step of the service. It’s amazing! Clear recommendations with detailed quote and options to everything he is checking on my car and explaining every step of the service. It’s amazing! Clear recommendations with detailed quote and options to accept each item or decline. I have been a customer for 14 years thru 4 VWs and have always been happy with the service provided More

I took my son's Jetta in for 30K service and Ryan's attention to detail was fantastic. Everything was done in the time estimated and everyone was extremely helpful and courteous. As I wandered throug attention to detail was fantastic. Everything was done in the time estimated and everyone was extremely helpful and courteous. As I wandered through the dealership, the Sales Manager (John Chapman) even greeted and remembered me from my 2 yr ago (great) sales experience. More