Lewisville Volkswagen - Service Center

My experience was good and my car was ready in the time I was told it would be. was told it would be. More

Intake was fast and efficient. Tim’s communication was clear, accurate and he set reasonable expectations. They held to the timeline and pick up was made easy and hassle free. Than Tim’s communication was clear, accurate and he set reasonable expectations. They held to the timeline and pick up was made easy and hassle free. Thank you for a positive experience. More

This dealership is great, from the moment you drive in they treat you like family. They are straight talking and honest. I have complete peace of mind when I take my car in for service. I would definitely they treat you like family. They are straight talking and honest. I have complete peace of mind when I take my car in for service. I would definitely recommend this dealership to everyone I know. More

They have new owners and are still trying to polish their service department. Phone customers received preferential treatment over in person interface. The location is the reason I will use them again- conve service department. Phone customers received preferential treatment over in person interface. The location is the reason I will use them again- convenient. All services were completed nicely. They seem to have computer issues with phone numbers- sent me texts that were intended for other customers? Otherwise, okay… More

They are reasonably price better than most other mechanic shops. I lived about 45 minutes away but I always come here. Our advisor(Tim) is always nice. shops. I lived about 45 minutes away but I always come here. Our advisor(Tim) is always nice. More

Easy drop off, Ryan the technician did a great job of assessing the situation and giving me expectations. He followed up quickly with me post diagnostic and resolved the items approved very quickly! Extr assessing the situation and giving me expectations. He followed up quickly with me post diagnostic and resolved the items approved very quickly! Extremely happy with the service! More

Tim Larsen is the most reliable service advisor at the dealership. Maybe the reason I keep buying and driving VWs. I have known him for almost 20 years. He should be considered an asset at the Service De dealership. Maybe the reason I keep buying and driving VWs. I have known him for almost 20 years. He should be considered an asset at the Service Dept. I have purchased five units from the dealership. More

Solid customer experience. Very accommodating service department. Made certain our two car family were able to continue with our normal lives by providing a rental car, at no c Very accommodating service department. Made certain our two car family were able to continue with our normal lives by providing a rental car, at no charge to us, for our use. More

The work was done and the car was ready when they said it would be. The only difference I noticed was the steering wheel is now tilted left of center. would be. The only difference I noticed was the steering wheel is now tilted left of center. More

Ryan was my service advisor, and he was absolutely fantastic! I had a scratch on my rim, and he got me into a loaner. Rim looks great! Thank you so much, Ryan. fantastic! I had a scratch on my rim, and he got me into a loaner. Rim looks great! Thank you so much, Ryan. More