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Lewisville Volkswagen - Service Center

Lewisville, TX

4.6
926 Reviews

926 Reviews of Lewisville Volkswagen - Service Center

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May 04, 2022

They are reasonably price better than most other mechanic shops. I lived about 45 minutes away but I always come here. Our advisor(Tim) is always nice. More

by MICHELLESCAIFE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Larsen
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 04, 2022 -

Lewisville Volkswagen responded

Thank you for recognizing Tim Larsen on DealerRater this evening. We appreciate your business and for making the long drive. Have a wonderful evening.

May 02, 2022

Easy drop off, Ryan the technician did a great job of assessing the situation and giving me expectations. He followed up quickly with me post diagnostic and resolved the items approved very quickly! Extr More

by marsha.gehant
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Larsen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Swarvar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Parli
May 02, 2022 -

Lewisville Volkswagen responded

Marsha, thank you for recognizing Ryan and our team at Lewisville Volkswagen. We sincerely appreciate your business and recommendation. Make it a great week!

May 01, 2022

Tim Larsen is the most reliable service advisor at the dealership. Maybe the reason I keep buying and driving VWs. I have known him for almost 20 years. He should be considered an asset at the Service De More

by LPPOHL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Larsen
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2022 -

Lewisville Volkswagen responded

Thank you for sharing your service experience over the years with Tim Larsen. And we agree, Tim is a very important part of our team at Lewisville Volkswagen. Thank you for recognizing him. We appreciate you!

April 30, 2022

Solid customer experience. Very accommodating service department. Made certain our two car family were able to continue with our normal lives by providing a rental car, at no c More

by TERRY.ASHBY.IBC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Parli
Apr 30, 2022 -

Lewisville Volkswagen responded

Terry, thank you for sharing your service experience with Ryan and Lewisville Volkswagen. We appreciate your business and recommendation.

April 29, 2022

The work was done and the car was ready when they said it would be. The only difference I noticed was the steering wheel is now tilted left of center. More

by tfrank58
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Parli
Apr 29, 2022 -

Lewisville Volkswagen responded

Thank you for sharing your service experience with us on DealerRater. Please stop in anytime for one of our team members to take a look at your steering wheel. Have a great weekend.

Apr 29, 2022 -

tfrank58 responded

My car is due for an oil change soon and I will have it looked at then.

Apr 29, 2022 -

Lewisville Volkswagen responded

Sounds like a plan. We appreciate your business and recommendation!

April 26, 2022

Team was professional and very courteous. My VW got the oil changed and tires rotated in no time flat! Great job! More

by GENO.lopez1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Larsen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 26, 2022 -

Lewisville Volkswagen responded

Geno, thank you for sharing your service experience with us on DealerRater. We appreciate you! Please let us know anytime that we may be of further service to you.

April 26, 2022

Ryan was my service advisor, and he was absolutely fantastic! I had a scratch on my rim, and he got me into a loaner. Rim looks great! Thank you so much, Ryan. More

by John & amanda snedic
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Parli
Apr 27, 2022 -

Lewisville Volkswagen responded

John and Amanda, thank you for sharing your service experience with Ryan at Lewisville Volkswagen. We appreciate you!

April 26, 2022

The part had to be ordered but my service advisor kept me updated regularly. I m very impressed! More

by DAMTEXAN819
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Eagan
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Chapman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Larsen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Guillermo Avila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Downs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kastriot Kaba
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Heather Zebrosky , Hussain Jafri, Maurico Puig, Pete Hodges
Apr 27, 2022 -

Lewisville Volkswagen responded

Thank you for sharing your service experience with our team at Lewisville Volkswagen. We appreciate your business and recommendation. Make it a great week!

April 23, 2022

Friendly staff, especially Ryan Parli in the Service Dept.He explained everything to me and took care of all my issues. More

by tfrank58
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Parli (5 stars)
Apr 25, 2022 -

Lewisville Volkswagen responded

Thank you for sharing your service experience with Ryan Parli. Make it a great week and please let us know anytime that we may be of further service to you.

April 23, 2022

Staff is always friendly and takes good care of me and my Passat R-Line More

by tfrank58
Recommend Dealer
Yes
Employees Worked With
Melissa Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan in
Apr 25, 2022 -

Lewisville Volkswagen responded

Thank you for sharing your experience with Melissa and Ryan in service. We appreciate you! Please let us know anytime that we may be of further service to you.

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