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Lewisville Volkswagen - Service Center

Lewisville, TX

4.6
930 Reviews

930 Reviews of Lewisville Volkswagen - Service Center

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June 09, 2022

Bought my car here and always get it serviced here. I have had great service every time. Tim is an awesome service advisor- professional and direct. I would highly recommend this dealership in it’s ent More

by DDS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Larsen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 09, 2022 -

Lewisville Volkswagen responded

Thank you for sharing your service experience with Tim Larsen at Lewisville Volkswagen. We appreciate you! Have a great afternoon.

June 09, 2022

Very courteous and kept me well informed about my car. Waiting area was very clean. More

by melcraven77
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Parli
Jun 13, 2022 -

Lewisville Volkswagen responded

Thank you for sharing your service experience with Ryan here on DealerRater. Please let us know anytime that we may be of further service to you.

June 09, 2022

Service advisors are great people. Tim and Melissa really know their Volkswagens. They get my vehicles in and out in two shakes of a lambs tail. More

by JUANFRANCO123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Larsen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 13, 2022 -

Lewisville Volkswagen responded

Juan, thank you for recognizing Tim and Melissa at Lewisville Volkswagen. We appreciate your service business and recommendation. Make it a great week!

June 08, 2022

Excellent. From drop off to shuttle ride to & from work to picking up vehicle after service work. More

by DWDAVIS1965
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Melissa Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 08, 2022 -

Lewisville Volkswagen responded

Thank you for sharing your service experience with Melissa here on DealerRater. We appreciate your business and recommendation. Have a great evening.

June 08, 2022

Courteous team members. I very much liked the video that I received to see the inspection of my car. More

by NAGZ2008
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Larsen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Swarvar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Parli
Jun 09, 2022 -

Lewisville Volkswagen responded

We are glad that you like the videos that we send from our technician. We want to be as transparent as possible with our clients. Please let our team know anytime that we may be of further service to you.

June 08, 2022

Very pleasant, helpful and communication was very good. Explained everything I needed and let me know the charges a head do time More

by neil_huber
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Larsen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 08, 2022 -

Lewisville Volkswagen responded

Neil, thank you for sharing your service experience with Tim and our team at Lewisville Volkswagen. We appreciate you! Make it a great week.

June 08, 2022

very friendly staff, makes servicing convenient! the shuttle service is very helpful! special shout out to the young man who dropped me home, he was so courteous !! More

by madhuri78
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Larsen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Swarvar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Parli
Jun 09, 2022 -

Lewisville Volkswagen responded

Thank you for sharing your service experience with our team at Lewisville Volkswagen. We appreciate your business and recommendation. Make it a great day!

June 08, 2022

Tim Larsen in service dept is always a pleasure to deal with ! He's always professional, friendly and communicates well with the customer. More

by arivera53
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Larsen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 08, 2022 -

Lewisville Volkswagen responded

We sincerely appreciate your service business. Thank you for recognizing Tim Larsen here on DealerRater. Make it a great week!

June 08, 2022

Thank you, I always have a great experience at this Location. Tim and Melissa have been great since I've gone to this location the past couple of years. More

by JAKIE CASTILLO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Larsen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 08, 2022 -

Lewisville Volkswagen responded

Jakie, thank you for sharing your service experience with us on DealerRater. We appreciate you! Please let Tim and Melissa know anytime that we may be of further service to you.

June 04, 2022

Melissa in Service is an amazing person! She got my key ordered and programmed very quickly! More

by HOOKUM12
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Melissa Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Parli
Jun 05, 2022 -

Lewisville Volkswagen responded

Thank you for recognizing Melissa and Ryan. We appreciate you! Please let us know anytime that we may be of further service to you.

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