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Lewisville Volkswagen - Service Center

Lewisville, TX

4.6
926 Reviews

926 Reviews of Lewisville Volkswagen - Service Center

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June 20, 2022

Easiest car servicing experience of my life. From the second they answered my call, they were able to help and dissect everything my vehicle needed. They even gave me $50 off. Thanks! More

by LBK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Melissa Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 20, 2022 -

Lewisville Volkswagen responded

Thank you for sharing your VW service experience with Melissa at Lewisville Volkswagen. We sincerely appreciate your business and recommendation. Make it a great week!

June 19, 2022

They’re always friendly and do a great job of explaining things. I was impressed by a recent incident… I was given a quote on having a part of my car painted, but a week later, the price of the paint went More

by tokburg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Melissa Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 19, 2022 -

Lewisville Volkswagen responded

Thank you for recognizing Melissa in this specific service experience. Have a great week and please let us know anytime that we may be of further service to you.

June 19, 2022

Excellent Service by the Lewisville VW team. I had the annual service plus needed to get the roof antenna installed. Big thanks to the service team to have provided flawless service. More

by Baliga
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Guillermo Avila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 19, 2022 -

Lewisville Volkswagen responded

Thank you for sharing our experience with Guillermo. We appreciate your business and recommendation. Make it a great week.

June 18, 2022

The team is very nice. They also work hard to ensure that services do not take all day. More

by LATONYAH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Larsen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 19, 2022 -

Lewisville Volkswagen responded

Thank you for sharing your service experience with Tim Larsen at Lewisville Volkswagen. We appreciate you!

June 17, 2022

It was my first time visiting this dealership for a couple of recall items. I was very impressed with everybody I came in contact with from the service department (Melissa Ortiz) to the shuttle driver More

by broumpf
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Melissa Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Myles Lyons
Jun 17, 2022 -

Lewisville Volkswagen responded

Thank you for sharing your service experience with Melissa and Myles. We appreciate you. Have a great weekend and please let us know anytime that we may be of further service to you.

June 17, 2022

Melissa Ortiz is one of the best service advisor I’ve interacted with. Great Mechanics More

by LSLAVITA41
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Melissa Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 17, 2022 -

Lewisville Volkswagen responded

Thank you for recognizing Melissa on DealerRater. We sincerely appreciate your feedback and business. Please let us know anytime that we may be of further service to you.

June 16, 2022

Very good your service. Nice change engin oil. Thank you for halping for me. Thanks More

by Justin kim
Customer Service
Recommend Dealer
Yes
Employees Worked With
Melissa Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 16, 2022 -

Lewisville Volkswagen responded

Justin, thank you for sharing your service experience with Melissa. We appreciate your business and recommendation on DealerRater.

June 16, 2022

An absolute pleasure to deal with. The staff is thorough and make sure to address all your concerns. More

by WENDYSTEWARD22
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Larsen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 17, 2022 -

Lewisville Volkswagen responded

Wendy, thank you. We appreciate your feedback here on DealerRater. Have a wonderful weekend.

June 16, 2022

Service scheduled at very short notice and completed ahead of promised time. Very satisfactory customer service. More

by VASANRS
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Wallace Gauthier
Jun 16, 2022 -

Lewisville Volkswagen responded

Thank you for sharing your service experience at Lewisville Volkswagen. We appreciate you! Make it a great afternoon.

June 15, 2022

Ryan Parli, Service Consultant, and Darian Whitmarsh, technician, did a great job of getting all scheduled work completed very quickly. Appreciate all they did! More

by bz22marshall
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Darian Whitmarsh, Ryan Parli
Jun 15, 2022 -

Lewisville Volkswagen responded

Thank you for recognizing Ryan and Darian here on DealerRater this afternoon. We sincerely appreciate your business and recommendation. Make it a great afternoon and please let us know anytime that we may be of further service to you.

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