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Lewisville Volkswagen - Service Center

Lewisville, TX

4.6
950 Reviews

950 Reviews of Lewisville Volkswagen - Service Center

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July 17, 2022

Lewisville VW always takes good care of my vehicle. I’ve been bringing my cars here since 2005. More

by HLKRELL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Larsen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 18, 2022 -

Lewisville Volkswagen responded

We sincerely appreciate your business over the past 17 years. That means everything to our service team. Please let Tim know anytime that we may be of further service to you.

July 16, 2022

I was able to bring my vehicle in for repairs and get my vehicle fixed with excellent customer satisfaction. This dealership always exceeds my expectations! More

by BEARDEN43
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Larsen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 18, 2022 -

Lewisville Volkswagen responded

Thank you for sharing your service experience with us on DealerRater. Please let Tim Larsen know anytime that we may be of further service to you.

July 16, 2022

After 3 weeks of trying to get my repairs performed by you guys I found a shop that would perform my repairs but they couldn’t get the part so I told them I would pay for the parts. So I went to your s More

by ChadwickEugeneStaggstha3rd
Customer Service
Quality Of Work
Recommend Dealer
No
Employees Worked With
Chris Massa
Jul 18, 2022 -

Lewisville Volkswagen responded

Chadwick: At Lewisville Volkswagen we strive to provide the very best in customer satisfaction every day. We would like the opportunity to investigate this situation further and find a resolution for you, as well as our customers in the future. Please reach out to me directly at 972-538-0551 so that I can assist you. Sincerely, Danny Ragaglia dragaglia@boardwalkautogroup.com

July 14, 2022

Ryan did a great job with my 10,000 service and explaining the recall on my vehicle. More

by settle.michelle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Parli
Jul 15, 2022 -

Lewisville Volkswagen responded

Michelle, thank you for sharing your experience with Ryan at Lewisville Volkswagen. We appreciate you! Have a great evening.

July 13, 2022

Very friendly with video of the inspection and detailed description of the things that needed fixed. More

by FRYEK
Recommend Dealer
Yes
Employees Worked With
Tim Larsen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 13, 2022 -

Lewisville Volkswagen responded

Thank you for sharing your service experience with our team at Lewisville Volkswagen. We appreciate you!

July 13, 2022

This is a new Dealership and I do not know them well, but I had a wonderful service care person that really took care of me and my vehicle. We talked a little about the area we loved, Arizona. Just a wonde More

by bets72vette
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Nowak
Jul 14, 2022 -

Lewisville Volkswagen responded

Thank you for recognizing Rick and we are here for you. Please let us know anytime that we may be of further service to you.

July 13, 2022

Replaced battery and fluids plus a new side mirror and paint. Great job. Car looks and drives like new. More

by skellam0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 13, 2022 -

Lewisville Volkswagen responded

Thank you for sharing your service experience with Melissa at Lewisville Volkswagen. We appreciate you! Make it a great week and please let us know anytime that we may be of further service to you.

July 10, 2022

Fantastic service! Awesome communication!!! Thank you we trust the VW dealership in Lewisville! Fabulous place! More

by bradsher4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Larsen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Keith is fabulous!
Jul 11, 2022 -

Lewisville Volkswagen responded

Thank you for your review on DealerRater. We appreciate you! Please let Tim and Keith know anytime that we may be of further service to you.

July 08, 2022

Tim is always extremely helpful and is a great asset to the dealership! Give that guy a raise!! More

by dustyantone
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Larsen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Parli
Jul 08, 2022 -

Lewisville Volkswagen responded

Dusty, thank you for sharing your VW service experience with our team at Lewisville Volkswagen. We appreciate your business and recommendation. Make it a great weekend.

July 08, 2022

I really like that they did a video showing what was looked out. And everyone was friendly and treated as well. My only complaint is that it was a little long of a wait. More

by DOODLENTX
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Larsen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Parli
Jul 08, 2022 -

Lewisville Volkswagen responded

Thank you for sharing your service experience with us on DealerRater. We do our best to get you back on the road in a timely manner, but you have our apology for any excessive wait time. Have a great weekend and please let us know anytime that we may be of further service to you.

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