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Lewisville Volkswagen - Service Center

Lewisville, TX

4.6
930 Reviews

930 Reviews of Lewisville Volkswagen - Service Center

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July 08, 2022

I really like that they did a video showing what was looked out. And everyone was friendly and treated as well. My only complaint is that it was a little long of a wait. More

by DOODLENTX
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Larsen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Parli
Jul 08, 2022 -

Lewisville Volkswagen responded

Thank you for sharing your service experience with us on DealerRater. We do our best to get you back on the road in a timely manner, but you have our apology for any excessive wait time. Have a great weekend and please let us know anytime that we may be of further service to you.

July 07, 2022

Very good experience. Waited for it and was pleased as it was ready an hour earlier than forecasted! More

by NC.CONSTABLE
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Tim Larsen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rick Nowak
Jul 08, 2022 -

Lewisville Volkswagen responded

Thank you for sharing your service experience with our team at Lewisville Volkswagen. We appreciate your business and recommendation.

July 05, 2022

Melissa Ortiz is a phenomenal service advisor! She was very friendly and helpful and communication was great! More

by LSLAVITA41
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Melissa Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 05, 2022 -

Lewisville Volkswagen responded

Thank you for sharing your service experience with Melissa at Lewisville Volkswagen. We appreciate you! Make it a great week.

July 01, 2022

The people that work there are always friendly from the phone call with questions to w.hen I drive into the service garage. They are always informative and answer my questions. I love the video reviews of More

by diana.king
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Larsen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 01, 2022 -

Lewisville Volkswagen responded

Diana, thank you so much for your recommendation and business. We appreciate you! Have a wonderful July 4th holiday weekend and please let us know anytime that we may be of further service to you.

July 01, 2022

Friendly service departmen staff. Got it done quickly. Clean waiting area. Will definately return again. More

by djnana48
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Larsen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Swarvar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Parli, Rick Nowak
Jul 01, 2022 -

Lewisville Volkswagen responded

Thank you for sharing your experience with our service team at Lewisville VW. Have a great holiday weekend and please let us know anytime that we may be of further service to you.

June 29, 2022

Absolutely flawless experience every time I walk into this dealership! The shop/service videos they send are the coolest feature leaving zero question of what the car needs now and in the future. Thanks! More

by jyellock2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Larsen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 29, 2022 -

Lewisville Volkswagen responded

Johnnie, thank you for sharing your service experience with Tim and our team at Lewisville Volkswagen. We appreciate you! Make it a great week and thank you for your service to our country.

June 28, 2022

Great job to all your staff at Lewisville VW. Thank you so much. Will be back! More

by IANIVORY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Villa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Larsen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Massa
Jun 28, 2022 -

Lewisville Volkswagen responded

Ian, thank you for sharing your service experience with our team at Lewisville Volkswagen. We appreciate you! Please let us know anytime that we may be of further service to you.

June 28, 2022

Very professional staff and the customer service experience was outstanding. This was our first visit to this dealership and I would recommend them to anyone needing service on their Volkswagen. More

by CBARHORST0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Melissa Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Parli
Jun 28, 2022 -

Lewisville Volkswagen responded

Thank you for sharing your service experience with us on DealerRater. We appreciate you! Make it a great week.

June 26, 2022

Always professional, courteous and knowledgeable staff. They keep me up to date on what is happening both price wise and service. Trust Lewisville Volkswagon with my car. More

by LISAJCASTILLO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rick Nowak
Jun 26, 2022 -

Lewisville Volkswagen responded

Lisa, we appreciate you sharing your service experience with Rick at Lewisville Volkswagen. Have a great weekend.

June 25, 2022

I always get great professional service from my service consultant Tim Larsen! He’s the Best! More

by iscaes03
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Larsen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 26, 2022 -

Lewisville Volkswagen responded

Thank you for sharing your service experience with Tim at Lewisville Volkswagen. We appreciate you!

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