Lewisville Volkswagen - Service Center

After 3 weeks of trying to get my repairs performed by you guys I found a shop that would perform my repairs but they couldn’t get the part so I told them I would pay for the parts. So I went to your s you guys I found a shop that would perform my repairs but they couldn’t get the part so I told them I would pay for the parts. So I went to your store to purchase the parts and after waiting 20 minutes someone finally helped me at the parts department. Told them what I needed (I had already been quoted the prices) and the parts department had gone up almost $200 and when I asked why so much he said the price must have gone up that much in 3 weeks and he said, I guess so. The service advisor who wouldn’t schedule me came over and asked if I was ready to do the repairs, lol, I had been waiting to hear from him for 3 weeks. More

I was able to bring my vehicle in for repairs and get my vehicle fixed with excellent customer satisfaction. This dealership always exceeds my expectations! vehicle fixed with excellent customer satisfaction. This dealership always exceeds my expectations! More

Lewisville VW always takes good care of my vehicle. I’ve been bringing my cars here since 2005. I’ve been bringing my cars here since 2005. More

Ryan did a great job with my 10,000 service and explaining the recall on my vehicle. explaining the recall on my vehicle. More

This is a new Dealership and I do not know them well, but I had a wonderful service care person that really took care of me and my vehicle. We talked a little about the area we loved, Arizona. Just a wonde I had a wonderful service care person that really took care of me and my vehicle. We talked a little about the area we loved, Arizona. Just a wonderful person with a good sense of humor. I really liked him. Hope I get him next time ??? This is the first time I have been pleased with the care person who treated me with respect and made me feel that I mattered by driving from Dallas to Lewisville for service. Thank You! More

Replaced battery and fluids plus a new side mirror and paint. Great job. Car looks and drives like new. paint. Great job. Car looks and drives like new. More

Very friendly with video of the inspection and detailed description of the things that needed fixed. description of the things that needed fixed. More

Fantastic service! Awesome communication!!! Thank you we trust the VW dealership in Lewisville! Fabulous place! Awesome communication!!! Thank you we trust the VW dealership in Lewisville! Fabulous place! More

Excellent customer service. Very accommodating. Complementary car wash after service. Spacious room to wait in. Very accommodating. Complementary car wash after service. Spacious room to wait in. More

Tim is always extremely helpful and is a great asset to the dealership! Give that guy a raise!! the dealership! Give that guy a raise!! More