Lewisville Volkswagen - Service Center

This is a new Dealership and I do not know them well, but I had a wonderful service care person that really took care of me and my vehicle. We talked a little about the area we loved, Arizona. Just a wonde I had a wonderful service care person that really took care of me and my vehicle. We talked a little about the area we loved, Arizona. Just a wonderful person with a good sense of humor. I really liked him. Hope I get him next time ??? This is the first time I have been pleased with the care person who treated me with respect and made me feel that I mattered by driving from Dallas to Lewisville for service. Thank You! More

Replaced battery and fluids plus a new side mirror and paint. Great job. Car looks and drives like new. paint. Great job. Car looks and drives like new. More

Very friendly with video of the inspection and detailed description of the things that needed fixed. description of the things that needed fixed. More

Fantastic service! Awesome communication!!! Thank you we trust the VW dealership in Lewisville! Fabulous place! Awesome communication!!! Thank you we trust the VW dealership in Lewisville! Fabulous place! More

Tim is always extremely helpful and is a great asset to the dealership! Give that guy a raise!! the dealership! Give that guy a raise!! More

Excellent customer service. Very accommodating. Complementary car wash after service. Spacious room to wait in. Very accommodating. Complementary car wash after service. Spacious room to wait in. More

I really like that they did a video showing what was looked out. And everyone was friendly and treated as well. My only complaint is that it was a little long of a wait. looked out. And everyone was friendly and treated as well. My only complaint is that it was a little long of a wait. More

Very good experience. Waited for it and was pleased as it was ready an hour earlier than forecasted! Waited for it and was pleased as it was ready an hour earlier than forecasted! More

Melissa Ortiz is a phenomenal service advisor! She was very friendly and helpful and communication was great! She was very friendly and helpful and communication was great! More

The people that work there are always friendly from the phone call with questions to w.hen I drive into the service garage. They are always informative and answer my questions. I love the video reviews of phone call with questions to w.hen I drive into the service garage. They are always informative and answer my questions. I love the video reviews of what they looked at under the hood, under the car and overall. I have been at this facility since I bought my car 4 years ago. I recommend them to all!! More