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Lewisville Volkswagen - Service Center

Lewisville, TX

4.6
926 Reviews

926 Reviews of Lewisville Volkswagen - Service Center

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July 22, 2022

Always a truly amazing experience. The courtesy transportation is top notch! Maintenance crew is one of a kind. More

by Rojam140
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Melissa Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 24, 2022 -

Lewisville Volkswagen responded

We are thrilled that the Lewisville VW team continues to deliver five-star service. See you next time!

July 21, 2022

fast, friendly service. coordinated with auto glass experts to install a new windshield. atkept me informed. got me a shuttle to my house. More

by CHRISTOPHEREASTWOOD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Larsen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 22, 2022 -

Lewisville Volkswagen responded

Christopher, we love seeing reviews like this! We're glad our team provided quick, courteous, and communicative assistance and accommodated your transportation needs with a shuttle. Many safe and happy miles from everyone at Lewisville VW!

July 20, 2022

Ryan was great. The service was just right and completed before the amount of time promised. It was not the usual wait wait. Very timely and professional on all fro More

by pjunenicholson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Parli
Jul 21, 2022 -

Lewisville Volkswagen responded

Thank you for the great review! We are thrilled to hear that Ryan delivered such a successful service experience. Safe travels, and we hope to see you back again at Lewisville VW!

July 20, 2022

Always kind, courteous, and helpful technicians. Love love love the video sent to me! I appreciated receiving an explanation of what was done, why and what service was needed in my next visit. More

by MUZICMKR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rick Nowak
Jul 20, 2022 -

Lewisville Volkswagen responded

When we see words like "courteous" and "helpful" it lets us know we are doing a great job! Thank you for sharing your service experience at Lewisville VW. Come back anytime!

July 20, 2022

Melissa and the service department were great and communicating and did a great job on our vehicle. More

by dro2120
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Melissa Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 20, 2022 -

Lewisville Volkswagen responded

We're delighted Melissa and the rest of the team delivered excellent service and communication that made your experience positive. We hope to work with you again at Lewisville VW!

July 19, 2022

excellent service and communication from all. Very noteworthy to still offer this type of quality service. More

by JTPRESENTS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Parli, Rick Nowak
Jul 19, 2022 -

Lewisville Volkswagen responded

Thank you for leaving Lewisville VW a five-star review! We are glad you are happy with our team and services. Until next time!

July 16, 2022

After 3 weeks of trying to get my repairs performed by you guys I found a shop that would perform my repairs but they couldn’t get the part so I told them I would pay for the parts. So I went to your s More

by ChadwickEugeneStaggstha3rd
Customer Service
Quality Of Work
Recommend Dealer
No
Employees Worked With
Chris Massa
Jul 18, 2022 -

Lewisville Volkswagen responded

Chadwick: At Lewisville Volkswagen we strive to provide the very best in customer satisfaction every day. We would like the opportunity to investigate this situation further and find a resolution for you, as well as our customers in the future. Please reach out to me directly at 972-538-0551 so that I can assist you. Sincerely, Danny Ragaglia dragaglia@boardwalkautogroup.com

July 16, 2022

I was able to bring my vehicle in for repairs and get my vehicle fixed with excellent customer satisfaction. This dealership always exceeds my expectations! More

by BEARDEN43
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Larsen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 18, 2022 -

Lewisville Volkswagen responded

Thank you for sharing your service experience with us on DealerRater. Please let Tim Larsen know anytime that we may be of further service to you.

July 16, 2022

Lewisville VW always takes good care of my vehicle. I’ve been bringing my cars here since 2005. More

by HLKRELL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Larsen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 18, 2022 -

Lewisville Volkswagen responded

We sincerely appreciate your business over the past 17 years. That means everything to our service team. Please let Tim know anytime that we may be of further service to you.

July 14, 2022

Ryan did a great job with my 10,000 service and explaining the recall on my vehicle. More

by settle.michelle
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Parli
Jul 14, 2022 -

Lewisville Volkswagen responded

Michelle, thank you for sharing your experience with Ryan at Lewisville Volkswagen. We appreciate you! Have a great evening.

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