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Lewisville Volkswagen - Service Center

Lewisville, TX

4.6
926 Reviews

926 Reviews of Lewisville Volkswagen - Service Center

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August 10, 2022

Waiting time for oil change was too long more than 2 hours, service is very good More

by cucly0991
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rick Nowak
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Aug 11, 2022 -

Lewisville Volkswagen responded

Thanks for your review. While we're grateful to have provided quality service and earned your 5 stars, I'm sorry to see the wait time for your oil change was longer than expected. I appreciate your feedback and will pass it on to the rest of my team. Drive safely, and we hope to work with you again down the road! Brian Swarvar - Service Manager - (469) 702-9895

August 10, 2022

Great communication and from service department manager and service technician. Time promised was kept too More

by cjhwilcox
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Melissa Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 11, 2022 -

Lewisville Volkswagen responded

Thank you for the review! We're glad that you received great service from the team here at Lewisville Volkswagen! See you next time.

August 10, 2022

Great service great team of mechanics great team of service desk great location ease to get to and from. More

by aeckerle
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Larsen
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 10, 2022 -

Lewisville Volkswagen responded

Thank you for this fantastic shoutout to our team here at Lewisville Volkswagen! We appreciate your business and hope you have a lovely day.

August 09, 2022

My vehicle had some repairs and a minor repair came up through the process. They were addressed and corrected. More

by BEARDEN43
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Larsen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Swarvar
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 09, 2022 -

Lewisville Volkswagen responded

Thank you for taking the time to share your service experience with Lewisville Volkswagen! Come by anytime.

August 09, 2022

Fantastic service. I had engine light on . Tim checked everything and got my car serviced for me. I’m very happy with my service. More

by CONNIE.CLEM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Larsen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 10, 2022 -

Lewisville Volkswagen responded

We appreciate your support, Connie! Thank you for choosing Lewisville Volkswagen and for sharing your kind words about Tim. We hope to welcome you back again down the road!

August 07, 2022

Very professional and on time service. Accommodated me even though they were busy. Very impressed. More

by abhijit.bhinge
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Larsen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 08, 2022 -

Lewisville Volkswagen responded

Thank you for the great review! We are thrilled to hear that you had a successful service experience working with the Lewisville Volkswagen team. Drive safely, and we hope to see you back!

August 04, 2022

Good job as always. Everyone was professional and transparent about costs. Keep up the quality. Will buy next car from there because of staff alone. More

by JGIBBONS1974
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Larsen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 04, 2022 -

Lewisville Volkswagen responded

We are thrilled to hear our team always meets your expectations during your visits to Lewisville Volkswagen. Thank you for the 5-stars, and we look forward to helping you find your next vehicle!

August 03, 2022

Great Service! Love the video run-down on how my vehicle is doing, feels like I'm in the garage! More

by ashowens11
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Parli
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Aug 04, 2022 -

Lewisville Volkswagen responded

We're so glad our team delivered excellent service and that you appreciated our video informing you of your vehicle's progress! Thanks for choosing Lewisville Volkswagen. We hope to work with you again!

August 03, 2022

Great Service! Ryan is always a pleasure to deal with and always takes care of my car's problem. Definitely recommend him and this dealership! More

by CAMYLA PALMER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Parli
Report | Print
Aug 04, 2022 -

Lewisville Volkswagen responded

Thank you for the great review, Camyla! We are so glad to hear that you had a successful service experience working with Ryan and the Lewisville Volkswagen team. Drive safely, and we hope to see you back again down the road!

August 01, 2022

Melissa is amazing! She did a great job explaining the process from start to finish . More

by MSWALM89
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Melissa Ortiz
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 01, 2022 -

Lewisville Volkswagen responded

Thank you for the great review! We are so glad to hear that Melissa delivered a successful service experience. Drive safely, and we hope to see you back at Lewisville Volkswagen!

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