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Lewisville Volkswagen - Service Center

Lewisville, TX

4.6
930 Reviews

930 Reviews of Lewisville Volkswagen - Service Center

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August 16, 2022

Really appreciate the service inspection video sent to me detailing the things good and things requiring servicing. This is a nice touch that I was not used to. More

by QUINN.DAVID41
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Larsen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 16, 2022 -

Lewisville Volkswagen responded

We're thrilled you enjoyed this component of our service! Thank you so much for your support. We hope to work with you again down the road here at Lewisville Volkswagen.

August 16, 2022

Lewisville VW is an excellent dealership, with great service. Kind, courteous and professional staff and sales and aftermarket as well. More

by LOZA.CARLOS.A
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Larsen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 17, 2022 -

Lewisville Volkswagen responded

This is the kind of feedback we work hard for at Lewisville Volkswagen! Thanks for sharing your appreciation. Until next time!

August 15, 2022

Under promised and over delivered. Communication could have been better. I had to call 3 days after estimated date to learn that the car had just been finished. More

by richo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Larsen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 15, 2022 -

Lewisville Volkswagen responded

Thank you for the glowing review! We are so glad to hear that you had a successful service experience working with the Lewisville Volkswagen team. Drive safely, and we hope to see you back again down the road!

August 11, 2022

Fantastic service. Excellent communication and solved my problems with my car . My service representative kept me informed of time needed. Price of repair and was know More

by CONNIE.CLEM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Larsen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 11, 2022 -

Lewisville Volkswagen responded

Thank you for the great review! We are so glad to hear that you had a successful service experience working with Tim and the Lewisville Volkswagen team. Drive safely, and we hope to see you back again down the road!

August 10, 2022

Great service great team of mechanics great team of service desk great location ease to get to and from. More

by aeckerle
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Larsen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 10, 2022 -

Lewisville Volkswagen responded

Thank you for this fantastic shoutout to our team here at Lewisville Volkswagen! We appreciate your business and hope you have a lovely day.

August 10, 2022

Waiting time for oil change was too long more than 2 hours, service is very good More

by cucly0991
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rick Nowak
Aug 11, 2022 -

Lewisville Volkswagen responded

Thanks for your review. While we're grateful to have provided quality service and earned your 5 stars, I'm sorry to see the wait time for your oil change was longer than expected. I appreciate your feedback and will pass it on to the rest of my team. Drive safely, and we hope to work with you again down the road! Brian Swarvar - Service Manager - (469) 702-9895

August 10, 2022

Great communication and from service department manager and service technician. Time promised was kept too More

by cjhwilcox
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Melissa Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 11, 2022 -

Lewisville Volkswagen responded

Thank you for the review! We're glad that you received great service from the team here at Lewisville Volkswagen! See you next time.

August 09, 2022

My vehicle had some repairs and a minor repair came up through the process. They were addressed and corrected. More

by BEARDEN43
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Larsen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Swarvar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 09, 2022 -

Lewisville Volkswagen responded

Thank you for taking the time to share your service experience with Lewisville Volkswagen! Come by anytime.

August 09, 2022

Fantastic service. I had engine light on . Tim checked everything and got my car serviced for me. I’m very happy with my service. More

by CONNIE.CLEM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Larsen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 10, 2022 -

Lewisville Volkswagen responded

We appreciate your support, Connie! Thank you for choosing Lewisville Volkswagen and for sharing your kind words about Tim. We hope to welcome you back again down the road!

August 07, 2022

Very professional and on time service. Accommodated me even though they were busy. Very impressed. More

by abhijit.bhinge
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Larsen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 08, 2022 -

Lewisville Volkswagen responded

Thank you for the great review! We are thrilled to hear that you had a successful service experience working with the Lewisville Volkswagen team. Drive safely, and we hope to see you back!

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