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Lewisville Volkswagen - Service Center

Lewisville, TX

4.6
930 Reviews

930 Reviews of Lewisville Volkswagen - Service Center

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August 24, 2022

Great job from the Service Manager. Very nice and helpful. I had a recall service done so it was very fast, and no charge. More

by JOHNBOWEN.BASSPLAYER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Parli
Report | Print
Aug 25, 2022 -

Lewisville Volkswagen responded

Thank you for the great review! We are so glad to hear that you had a successful service experience working with the Lewisville Volkswagen team. Drive safely, and we hope to see you back again down the road!

August 24, 2022

Long wait to get the car cleaned. Had to skip it due to the wait. More

by talreja.suraj
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Melissa Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 25, 2022 -

Lewisville Volkswagen responded

I am sorry that you experienced a longer than usual wait for car cleaning and I'd like to see if we can make this up to you. If you are willing, please give me a call at your earliest convenience. Thank you, Brian Swarvar - Service Manager - (469) 702-9895

August 23, 2022

My BUG was purchased in New Port Richey, FL and I loved them. I have found a new love with Lewisville VW. Thank you Tim P. Larsen for being awesome as well as the service staff! Y'all rock! More

by SUZANN.DENEEN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Larsen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 23, 2022 -

Lewisville Volkswagen responded

Suzann, thank you for the great review! We are thrilled to hear that you had a successful service experience working with Tim and the Lewisville Volkswagen team. Drive safely, and we hope to see you back again down the road!

August 23, 2022

The dealership was able to find the issue and resolve my issue quickly and provided me with a loaner quickly. They were friendly, informative, and expedient. More

by Gbari7
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Larsen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Swarvar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ursula Deese, Ryan Parli, Rick Nowak
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Aug 24, 2022 -

Lewisville Volkswagen responded

Thanks for leaving Lewisville Volkswagen a five-star review. It makes our day to receive such positive feedback! Until next time!

August 20, 2022

Tim is truly a great rep to work with. The service was done and the car is in eccellent condition. Thank You More

by TBRUNERSTUDIO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Larsen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 22, 2022 -

Lewisville Volkswagen responded

Thank you for the great review! We are so glad to hear that you had a successful service experience working with Tim and the Lewisville Volkswagen team. Drive safely, and we hope to see you back again down the road!

August 19, 2022

Always great service. We always enjoy taking our car there. I don't like having to write 15 words or more on this survey. Please change this for us who don't like this More

by BLAWSON3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Parli
Report | Print
Aug 19, 2022 -

Lewisville Volkswagen responded

We're elated that you always receive the great service we strive for. Thank you for taking the time to share this review - your feedback is much appreciated. Take care.

August 18, 2022

They did what they said they were going to do when they said they were going to do it. More

by K.VIRNELSON
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Parli
Report | Print
Aug 19, 2022 -

Lewisville Volkswagen responded

We are pleased to hear that our team delivered a seamless experience! Thanks for leaving Lewisville Volkswagen a five-star review.

August 18, 2022

Awesome service team my service advisor Tim made sure things were done properly and correctly More

by para44
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Larsen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 18, 2022 -

Lewisville Volkswagen responded

We're thrilled that Tim and the Lewisville Volkswagen service team took such great care of you and your vehicle! Thank you for the terrific review and for trusting us with your business! Safe travels.

August 17, 2022

Great friendly reliable service with great team members that are knowledgeable about what they do. More

by STANCE.CHRIS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Melissa Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Parli
Report | Print
Aug 17, 2022 -

Lewisville Volkswagen responded

Thanks for your wonderful praise! The Lewisville Volkswagen team is always grateful to offer professional assistance!

August 16, 2022

Extremely friendly, Greeted Quickly, Everything completed in a timely manner, send video of work done & reviewed at pick-up. Car washed & clean! More

by RUMMEL4BS
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Parli
Report | Print
Aug 16, 2022 -

Lewisville Volkswagen responded

Thank you very much for your kind rating and review! We're delighted you enjoyed working with our team here at Lewisville Volkswagen. Until next time!

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